{"id":2124819,"url":"https://alion.io/job/group-support-coordinator-2","title":"Support Coordinator","company":{"id":1828569,"name":"Home Group","domain":"homegroup.org.uk","url":"https://alion.io/company/home-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sunderland, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27500,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":36344},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T10:30:57Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T18:06:22Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About the role\nSalary £27,500 per year [pro rata], plus 34 days leave (rising to 39) and health cash plan worth over £1140\nHome, a place where you belong\nWant to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.\nYou’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.\nWhat you’ll do\nLead support planning and coordinate our Support Workers to deliver person-centred support\nBalance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads\nSupport Customers with daily tasks like budgeting, cooking and attending appointments\nWork with multi-agency teams to safeguard and empower our customers\nHelp customers build independence and prepare for their move-on into the community\nWhy join us\nThis is more than a job - it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role\nYou have\nPassion and experience in supporting others ideally in a supported housing setting\nLevel 3 Diploma in Care or equivalent experience (or are willing to work towards it)\nExperience assessing referrals and coordinating support\nThe ability to work under your own initiative, remain calm under pressure and have a resilient approach\nStronger together\nWe do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!\nThe practical bits\nYou'll work a Monday to Friday rota covering early shifts (8:00am to 4:00pm) and late shifts (2:00pm to 10:00pm), with two weekends worked per month.\nPermanent, part time (34.5 hpw)\nYou need an Enhanced with barring list (we pay)\nWhat’s in it for you?\n34 days leave, rising to 39 (this includes bank holidays and a “me day”)\nHealth cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more\nMatching pension contribution (up to 7% and life insurance of 3x basic salary)\nInstant pay access with Stream\n800+ discounts on shops, holidays, days out, tech and more\nFinally\nFor reasonable adjustments email . Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.","description_format":"text","description_chars":2927,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T00:28:51Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":92,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.915,"p_room":1,"age_days":4,"expected_fill_days":20,"reasons":["conf:1","wave","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":36344,"is_top_pay":false},"html_url":"https://alion.io/job/group-support-coordinator-2","json_url":"https://alion.io/job/group-support-coordinator-2.json","meta":{"generated_at":"2026-10-12T19:14:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31186,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1828569},"rest":"https://alion.io/mcp/rest/get_company?id=1828569"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgroup-support-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgroup-support-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgroup-support-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/group-support-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgroup-support-coordinator-2"}]}