{"id":3254236,"url":"https://alion.io/job/growing-stars-consulting-private-limited-process-developer-banking-operations","title":"Process Developer (Banking Operations)","company":{"id":3807221,"name":"Growing Stars Consulting Private Limited","domain":"growingstarsconsulting.com","url":"https://alion.io/company/growing-stars-consulting-private-limited","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Delhi, India","Gurgaon, India","Noida, India","Ghaziabad, India","Faridabad, 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interactions.\nHandle customer information confidentially.\nEscalate complex cases to the relevant teams.\nMeet quality, productivity, and customer service targets.\n\nRequired Skills & Qualifications\nGraduation is mandatory.\nMinimum 12 months of work experience.\nInternational voice process experience is mandatory.\nDomestic voice process experience alone is not acceptable.\nExcellent communication and customer service skills.\nStrong problem-solving and analytical abilities.\nBanking or fraud detection experience is preferred.\nComfortable working in ANZ shifts starting at 3:00 AM onwards.\nWillingness to work from the office in Gurugram.\nPrevious organization PF registration is mandatory.\n\nKey Skills\nInternational Voice Process | Banking Operations | Customer Service | Fraud Detection | Scam Detection | Card Protection | Communication Skills\nSkills\nCustomer Service, Customer Support, Customer Success, Customer Relationship Management (CRM), Banking, Banking Operations, 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