{"id":3769247,"url":"https://alion.io/job/grtc-bus-operations-supervisor-2","title":"Bus Operations Supervisor","company":{"id":2004101,"name":"GRTC","domain":"ridegrtc.com","url":"https://alion.io/company/ridegrtc","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":71500,"currency":"USD","period":"year","gross":null,"usd_annual":71500},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-04T21:07:27Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T10:32:25Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Join a Mission That Moves Richmond\nGRTC is uniquely integrated with the community and offers a range of opportunities, from launching innovative new service designs and building large capital projects to expanding throughout the region and continuing to grow ridership. Joining GRTC also means moving to a vibrant capital city with a nationally renowned arts and culture scene, delicious food, and enormous potential. Located just ten minutes from downtown, GRTC’s headquarters powers 30,000 transit trips a day, with more routes & regional connections in development as well as a second bus rapid transit line that will complement the Pulse, our ITDP Bronze Medal-winning flagship system that serves as the spine of our network.\nSUMMARY:\nResponsible for performing all supervisory functions of the department (i.e., Window Dispatcher, Radio Dispatcher, Board Builder, Road Supervisor, and Payroll). Assists in supervising Bus Operators, and is responsible for maintaining the bus schedule and times. \nESSENTIAL DUTIES AND RESPONSIBILITIES:\nKeeps the Bus Operations Managers informed of any problems.\nMaintain Operator attendance, pay, and leave time records through Hastus.\nMonitor all in-service vehicles to ensure they are maintaining their headways, including analyzing running times, frequency needs, passenger loads, and time point checks.\nMonitor CAD/AVL radio system to maintain contact with transit vehicle operators to control on-street service and to respond to emergencies and special needs.\nRespond to Operator calls for assistance in a professional and timely manner.\nEnsure that road problems and detours are properly documented and communicated to operators and other appropriate stakeholders. \nManage schedule revisions and changes.\nMaintain accurate management data and reports.\nMaintain updated seniority lists.\nAccurately document disciplinary action of operators after properly checking employee records and ensure that company policies and procedures are followed.\nCommunicate effectively with dispatch regarding location and maintain availability through radio communication throughout the entire shift.\nManage daily employee data in Hastus and assign work in Hastus.\nMaintain an extra board, ensuring that all operators are accounted for, and assign buses to operators while keeping proper records via a computerized transportation system.\nMaintain accurate sick book records and data entry in Hastus.\nPrepare daily operational reports regarding road failures, accidents, vehicle changes, run numbers, vehicle mileage, farebox problems, etc.\nSupervise, instruct, and conduct routine checks of operators relative to schedule adherence, route, proper signage, traffic regulations, safety, operating rules and policies, uniform regulation, general appearance, physical condition, attitude toward the public, proper fare collection, and general demeanor.\nManage on-board and vehicular accident scenes, conduct accident investigations, and complete all corresponding reports.\nProvide on-street supervision of transit operators to ensure compliance with operating standards and to assist with problems; re-establishes schedules in case of breakdowns; assist with unruly passengers in addition to PSO/PSA or law enforcement when necessary; suggests alternative routes due to accidents.\nOperate transit bus both in and out of service as needed.\nOTHER DUTIES AS ASSIGNED:\nIn accordance with our mission statement, additional duties and/or tasks may be assigned to maintain seamless service for the agency.\nSUPERVISORY RESPONSIBILITIES:\nAssist Bus Operation Managers with supervision of part-time and full-time Bus Operators.\nExercises discretion and independent judgment in making operational decisions.\nQUALIFICATIONS:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nEducation / Experience / Certifications:\nBachelor’s degree or equivalent experience. \n2 years’ experience in a supervisory/management capacity. \n3 years’ bus transit experience preferred. Prior union environment experience preferred.\nValid Virginia Commercial Driver’s License required.\nKnowledge / Skills / Abilities:\nFamiliar with routes and service area.\nExtensive knowledge of the transit industry.\nMust have strong written and verbal skills\nExcellent technical skills required with Radio, CAD/AVL experience preferred. Ability to enter, correct, and retrieve data.\nProficient in Windows Computer environment and Microsoft Office Suite (Excel, Word, Outlook, etc.).\nAbility to manage time efficiently and effectively, detail-oriented, and strong organizational skills.\nMust be able to work a flexible schedule\nPHYSICAL DEMANDS:\nThe physicaldemands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nRequires frequent bending and kneeling.\nRequires sitting and/or standing for long periods.\nMust be able to work rotating shifts as assigned to include days, evenings, weekends, and holidays.\nMust be able to work in extreme weather conditions (Rain, Snow, High Winds, etc.).\nMust be able to safely drive and operate transit and transit-related vehicles, including but not limited to passenger cars, transit vehicles, and the Mobile Command Unit.\nGRTC IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY IN THE WORKFORCE","description_format":"text","description_chars":5667,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport"],"lifecycle":[{"event":"open","at":"2026-11-04T21:07:27Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":132,"reasons":["conf:4","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":71500,"is_top_pay":false},"html_url":"https://alion.io/job/grtc-bus-operations-supervisor-2","json_url":"https://alion.io/job/grtc-bus-operations-supervisor-2.json","meta":{"generated_at":"2026-11-06T13:53:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25581,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2004101},"rest":"https://alion.io/mcp/rest/get_company?id=2004101"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgrtc-bus-operations-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgrtc-bus-operations-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgrtc-bus-operations-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/grtc-bus-operations-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgrtc-bus-operations-supervisor-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3769247}},{"tool":"search_jobs","arguments":{"company":"ridegrtc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3769247},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}