{"id":1529681,"url":"https://alion.io/job/grtc-microtransit-bus-operator","title":"Microtransit Bus Operator","company":{"id":2004101,"name":"GRTC","domain":"ridegrtc.com","url":"https://alion.io/company/ridegrtc","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T13:03:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-01T02:54:55Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Join a Mission That Moves Richmond\nGRTC is deeply connected to the communities we serve, offering opportunities to shape the future of public transit through innovative service designs, major capital projects, and a growing regional network. Every day, our work powers more than 30,000 transit trips and supports mobility for people across the region. With new routes, expanded connections, and a second bus rapid transit line in development to complement the Pulse, our ITDP Bronze Medal-winning flagship system, GRTC continues to expand its role as the backbone of regional mobility. Joining GRTC means being part of a mission-driven team with the chance to make a lasting impact on how people move and connect.\nSUMMARY\nMicro-transit operators are responsible for providing technology-enabled, on-demand public transportation service, using specialized vehicles, such as vans or shuttle busesin the Greater Richmond region. Assumes responsibility for the safety of our customers and equipment and performs routine vehicle inspections to ensure proper operations. Communicates appropriate information to customers, supervisors, and others designated to receive such information. Answers inquiries from customers and others. Follow agency transportation guidelines, operating rules, and procedures. Responsible for overseeing the safety of passengers, resolving problems, providing good customer relations, and maintaining public trust. Arrives on time and works independently with minimal supervision.\nESSENTIAL DUTIES AND RESPONSIBILITIES \nDrives micro-transit vehicles to transport passengers to points within a designated microtransit zone while providing safe and courteous service to the public.\nEnsures adequate vehicle circulation so passengers are picked up in a timely manner.\nPicks up passengers based on in-app scheduling.\nProvides a high level of service while operating a micro-transit vehicle under a variety of conditions.\nRegulates heating, lighting, and venting systems for passenger comfort.\nMaintains a professional appearance at all times.\nComplies with local traffic regulations (Reports delays or accidents).\nEffectively deals with difficult customers and situations.\nCommunicates effectively using both written and verbal skills, both with the public and GRTC radio and dispatchers.\nPicks-up and drops-off passengers at scheduled locations and times.\nVisually inspects vehicle prior to shift start to check for any damage or other safety concerns.\nQUALIFICATIONS\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nRequired Knowledge, Skills, and Abilities Essential to Job Function\nHigh school education and or equivalent GED.\nA current Virginia Driver’s License with a positive +3-point balance or better.\nAbility to successfully complete operator training program including training of bus routes, schedules and vehicle emergency procedures within the prescribed time set forth by the Department of Transportation.\nAbility to comprehend and operate a bus on all streets in the Richmond area.\nAbility to operate vehicle under safest possible conditions.\nAbility to use prudent judgment and common sense in making quick, safe decisions with minimal supervision and adapt to constantly changing operating conditions.\nAbility to effectively communicate, both oral and written, while interacting with customers and GRTC staff in a courteous, professional manner. This includes providing good customer service by attending to the needs of a diverse customer base in a sensitive manner.\nAbility to work and maintain professional composure while under stress and pressure.\nAbility to listen, understand, and carry out the information, ideas, and direction presented verbally or electronically by dispatchers and street supervisors.\nPHYSICAL DEMANDS\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nMust be able to sit for long periods of time.\n20/20 vision or corrected lenses required.\nInfrequent lifting and twisting required.\nMust be able to bend to secure wheelchairs in the vehicle.\nMust be able to step up and down into the vehicle. \nMust be able to work in all changes in weather conditions.\nGRTC IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY IN THE WORKFORCE","description_format":"text","description_chars":4674,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Transportation & Logistics","Public Transport"],"lifecycle":[{"event":"open","at":"2026-09-30T15:54:30Z"}],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.635,"p_room":0.75,"age_days":20,"expected_fill_days":21,"reasons":["conf:0","win:late"],"computed_at":"2026-10-01T03:46:01Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/grtc-microtransit-bus-operator","json_url":"https://alion.io/job/grtc-microtransit-bus-operator.json","meta":{"generated_at":"2026-10-01T03:46:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3231,"day_limit":5000,"remaining_today":1769,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}