{"id":2269398,"url":"https://alion.io/job/grundfos-service-engineer-5","title":"Service Engineer","company":{"id":96252,"name":"Grundfos","domain":"grundfos.com","url":"https://alion.io/company/grundfos-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Parañaque, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":28000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4533},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-11T07:21:12Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-12T09:30:20Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Are you passionate about delivering hands-on technical service excellence while ensuring the safety and satisfaction of every customer interaction? Then join our mission to pioneer smarter water solutions that reduce energy use and improve lives.\nAs our new Service Engineer, you'll be managing end-to-end workshop and field work service activities - from pump inspection and fault analysis to repair, testing, and customer delivery - that ensure our customers receive reliable, high-quality service solutions. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.\nWhat you will be doing\nAs a key part of the Service Delivery team, you'll create impact by ensuring pumps are expertly diagnosed, repaired, and returned to customers with first-class quality, while championing a strong safety culture across all service operations.\nYour main responsibilities include:\nReceive, register, and conduct risk assessments on returned pumps, performing cleaning per EHS sanitary requirements before inspection\nCarry out fault analysis, warranty qualification, repair, and performance testing of pumps in the workshop, reporting warranty cases in FAS and quality issues in QIP\nPrepare quotations for non-warranty repairs, process service orders, and deliver professional repair reports to customers upon completion\nMaintain workshop equipment through regular calibration, upgrades, and workplace inspections with a focus on health and safety compliance\nHandle merchant returns, process warranty documentation, and manage credit notes for returned pumps\nBuild and maintain strong relationships with customers, service partners, and stakeholders to ensure service delivery exceeds expectations\nWhat makes you a great fit\nAbove all, you're a technically skilled professional with a hands-on approach to workshop and field work service, a strong safety mindset, and a genuine commitment to delivering outstanding customer experiences. We'd also imagine that you have:\nBachelor's degree or equivalent in a technical discipline (mechanical, electrical, or related engineering field)\n2-3 years of relevant work experience in a service, repair, or workshop environment\nProficiency in SAP, MS Word, and MS Excel\nFluency in the local language\nIt's a plus if you also have:\nExperience with pump technology, rotating equipment, or water infrastructure products\nKnowledge of health and safety management practices and risk assessment procedures\nExperience managing business processes in a service delivery environment\nWhy you'll love working here\nDay to day, you can look forward to:\nAnnual bonus, health insurance, retirement benefit, and a strong focus on well-being activities.\nThree days' additional paid leave for volunteering.\nOn-demand training and structured development programmes to support your growth.\nValuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds. As part of our commitment to a safe and compliant hiring process, final candidates may be required to undergo a background check, subject to applicable local laws and regulations.\nJoin Grundfos, apply today!","description_format":"text","description_chars":3289,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Manufacturing","Industrial Machinery","Water Utilities"],"lifecycle":[{"event":"open","at":"2026-10-11T07:21:12Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:4","win:early","comp:junior,brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/grundfos-service-engineer-5","json_url":"https://alion.io/job/grundfos-service-engineer-5.json","meta":{"generated_at":"2026-10-12T13:33:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2730,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":96252},"rest":"https://alion.io/mcp/rest/get_company?id=96252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgrundfos-service-engineer-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgrundfos-service-engineer-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgrundfos-service-engineer-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/grundfos-service-engineer-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgrundfos-service-engineer-5"}]}