{"id":1255014,"url":"https://alion.io/job/grundfos-service-technician-2","title":"Service Technician","company":{"id":2044550,"name":"Grundfos China","domain":"grundfos.cn","url":"https://alion.io/company/grundfos-cn","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":102,"ghost_share":0,"stale_share":0,"repost_share":0.039,"time_to_fill_p50_days":15,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Coral Springs, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":52100,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-25T18:55:31Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-28T17:32:34Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":32},"description":"Are you a hands-on problem solver who thrives on keeping critical water systems running at peak performance? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.\nAs our new Field Service Technician, you will be performing on-site installation, maintenance, troubleshooting, and repair of commercial pump systems and water technology solutions for customers across your assigned territory. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.\nWhat you will be doing\nAs a key part of the Commercial Field Service team, you'll create impact by Delivering expert technical support that keeps essential water infrastructure operating reliably for communities and businesses that depend on it.\nYour main responsibilities include:\nPerform on-site installation, commissioning, and start-up of commercial pump systems and related equipment\nDiagnose and troubleshoot mechanical, electrical, and controls issues on pumps, motors, drives, and ancillary systems\nExecute preventive maintenance programs and emergency repairs to minimize customer downtime\nDocument all service activities, parts usage, and technical findings accurately in service management systems\nBuild strong customer relationships by providing clear communication, technical guidance, and professional service\nWhat makes you a great fit\nAbove all, you are a skilled, self-motivated technician with strong mechanical and electrical aptitude who takes pride in delivering exceptional field service while working independently. We would also imagine that you have:\n2+ years of hands-on experience servicing commercial or industrial mechanical/electrical equipment (pumps, motors, HVAC, or similar rotating equipment)\nWorking knowledge of electrical systems including ability to read wiring diagrams and use diagnostic tools (multimeters, megohmmeters)\nValid driver's license with a clean driving record\nAbility to lift 50+ lbs and work in physically demanding environments including confined spaces and elevated areas\nIt is a plus if you also:\nExperience with variable frequency drives (VFDs) and PLC-based control systems\nKnowledge of pump hydraulics, system curves, and water distribution systems\nRelevant trade certification or technical degree in mechanical, electrical, or industrial technology\nWhy you will love working here\nA working environment built around your needs, with flexible hours, home working opportunities and parental support.\nAnnual bonuses, health insurance and a strong focus on well-being activities.\nThree days' additional paid leave for volunteering in your community.\nAccess to on-demand training and learning sessions and carefully structured programs to pursue personal and professional development opportunities.\nTo get to know us better, follow us on LinkedIn or YouTube. Check out Meet our people to get to know some of your future colleagues and why they love working at Grundfos.\nThe salary range for this position is $ 52,100.00 - $60,000.00. Individual pay will be determined based on market location and the candidate’s profile. The range listed is just one component of the total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc. The salary rates are benchmarked and reflect the target for new hire salaries for the position in this region.\nQualified candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.\nGrundfos is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our hiring decisions are based on qualifications, merit, and business needs. We encourage individuals of all backgrounds to apply. Learn more about your rights as an applicant. If you require an accommodation to complete your application or interview, please contact . We are committed to providing a fair and accessible hiring process.\nAre you ready to unlock possibilities at Grundfos? Apply today!\nWe look forward to hearing from you.\nSuccess Criteria\n1. Operational & Technical Excellence\nFirst-Time Fix Rate (FTFR): High rate of successfully diagnosing and repairing water treatment systems during the initial visit, minimizing the need for return trips.\n\nSystem Uptime: Effectively troubleshooting PLC, PID, and mechanical issues to restore client water treatment operations quickly and minimize costly customer downtime.\n\nTesting Accuracy: Precise execution of chemistry analysis and electrical testing using multimeters, ensuring systems are calibrated safely and correctly.\n\n2. Travel & Resilience Management\nDeployment Readiness: Successfully completing at least 200 days of international travel per year while maintaining high performance and adapting smoothly to varying field environments.\n\nTime-Sensitive Execution: Meeting tight deadlines and resolving technical emergencies under pressure without sacrificing work quality.\n\n3. Safety & Compliance\nZero Safety Incidents: Consistently conducting rigorous risk assessments before starting every job, ensuring a 100% incident-free track record for themselves and the customer site.\n\nProcess Adherence: Strict compliance with the company’s well-defined business workflows, service best practices, and standard operating procedures (SOPs).\n\n4. Customer & Business Impact\nClient Independence & Satisfaction: High customer satisfaction scores based on the quality of training and mentoring provided, leaving the client confident in operating their system.\n\nSales Lead Generation: Actively identifying expansion opportunities, upgrades, or new equipment needs during site visits and successfully passing actionable leads to regional Sales partners.\n\nAdministrative Accuracy: Submitting detailed, accurate service visit reports and travel expense logs on time and in accordance with company policy.","description_format":"text","description_chars":6283,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual bonuses","Health insurance","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T18:55:31Z"},{"event":"close","at":"2026-10-11T07:21:12Z"},{"event":"reopen","at":"2026-10-16T18:57:28Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.571,"p_room":0.28,"age_days":32,"expected_fill_days":15,"reasons":["conf:5","wave","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":true},"html_url":"https://alion.io/job/grundfos-service-technician-2","json_url":"https://alion.io/job/grundfos-service-technician-2.json","meta":{"generated_at":"2026-10-28T19:03:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26069,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2044550},"rest":"https://alion.io/mcp/rest/get_company?id=2044550"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgrundfos-service-technician-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgrundfos-service-technician-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgrundfos-service-technician-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/grundfos-service-technician-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgrundfos-service-technician-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1255014}},{"tool":"search_jobs","arguments":{"company":"grundfos.cn","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1255014},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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