{"id":4227275,"url":"https://alion.io/job/grupo-jeta-ict-infrastructure-managed-services-engineer","title":"ICT Infrastructure & Managed Services Engineer","company":{"id":3899497,"name":"Grupo JETA","domain":"jetaholding.com","url":"https://alion.io/company/grupo-jeta-africa-holding","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Luanda, Angola"],"countries":["AO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Linux","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-13T07:24:39Z","employer_posted_date":null,"last_verified_at":"2026-11-13T07:24:39Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Sobre a Vaga\n\nA New Cognito está a recrutar | ICT Infrastructure & Managed Services Engineer\n\nA New Cognito, empresa de tecnologia do Grupo JETA, procura um(a) profissional sénior com experiência sólida em infraestruturas, redes e operação de serviços geridos, capaz de desenhar, implementar, suportar e evoluir ambientes ICT complexos, trabalhando directamente com clientes em ambientes críticos.\n\n📍 Luanda, Angola\n\n🖥️ Área: ICT & Cloud\n\n🎯 Senioridade: Senior\n\n𝗢 𝗾𝘂𝗲 𝘃𝗮𝗶 𝗳𝗮𝘇𝗲𝗿\n\nDesenhar, implementar e suportar infraestruturas ICT: redes, sistemas, datacenters, virtualização, cloud, storage e backup\n\nRealizar troubleshooting avançado e resolver incidentes complexos\n\nParticipar em assessments, migrações, implementações e go-live\n\nApoiar a operação de Managed Infrastructure Services, com SLA, KPI, monitorização, incident, problem e change management\n\nGarantir documentação técnica e operacional\n\nApoiar pré-sales, propostas técnicas e o relacionamento com clientes e parceiros\n\n𝗢 𝗾𝘂𝗲 𝗽𝗿𝗼𝗰𝘂𝗿𝗮𝗺𝗼𝘀\n\nExperiência sénior em ICT Infrastructure\n\nForte experiência em networking: routing, switching, VPN, Wi-Fi e conectividade\n\nExperiência com servidores Windows e Linux\n\nConhecimentos de virtualização, storage, backup e disaster recovery\n\nExperiência com datacenter, alta disponibilidade, cloud e ambientes híbridos\n\nExperiência em monitorização e troubleshooting de infraestrutura\n\nConhecimentos de ITSM e operação de serviços\n\nOrientação a cliente, serviço e qualidade de entrega\n\nAutonomia e capacidade de assumir responsabilidade técnica\n\nNão procuramos um especialista fechado numa única tecnologia, mas alguém com visão transversal de infraestrutura e capacidade real para entregar e operar serviços ICT.\n\n𝗩𝗮𝗹𝗼𝗿𝗶𝘇𝗮𝗺𝗼𝘀\n\nExperiência com tecnologias Cisco, Huawei, Dell, HPE, Microsoft, VMware, Veeam, CommVault ou equivalentes\n\nCertificações em networking, cloud, virtualização, infraestrutura ou ITIL (CCNP, HCIP, Microsoft, VMware, ITIL)\n\n𝗢 𝗾𝘂𝗲 𝗼𝗳𝗲𝗿𝗲𝗰𝗲𝗺𝗼𝘀\n\nPacote remuneratório competitivo, ajustado à experiência e senioridade\n\nProjectos tecnicamente desafiantes, em ambientes críticos e com diferentes tecnologias\n\nDesenvolvimento profissional contínuo\n\nIntegração num grupo multissectorial sólido, com presença internacional e ambiente colaborativo\n\n𝗜𝗴𝘂𝗮𝗹𝗱𝗮𝗱𝗲 𝗱𝗲 𝗼𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝗱𝗮𝗱𝗲𝘀\n\nA New Cognito e o Grupo JETA promovem a igualdade de oportunidades. Todas as candidaturas são avaliadas exclusivamente com base no mérito, competências e experiência, sem qualquer discriminação em razão de género, idade, raça, origem, religião, deficiência, estado civil ou qualquer outra condição.\n\n📩 𝗖𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝘂𝗿𝗮𝘀\n\nEnvie o seu CV, indicando no assunto “ICT Infrastructure & Managed Services Engineer”.","description_format":"text","description_chars":2687,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Smart City","Medical Equipment Distribution","Investment Holding Companies"],"lifecycle":[{"event":"open","at":"2026-11-13T08:28:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["seen:0","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/grupo-jeta-ict-infrastructure-managed-services-engineer","json_url":"https://alion.io/job/grupo-jeta-ict-infrastructure-managed-services-engineer.json","meta":{"generated_at":"2026-11-14T16:52:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19319,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3899497},"rest":"https://alion.io/mcp/rest/get_company?id=3899497"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgrupo-jeta-ict-infrastructure-managed-services-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgrupo-jeta-ict-infrastructure-managed-services-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgrupo-jeta-ict-infrastructure-managed-services-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/grupo-jeta-ict-infrastructure-managed-services-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgrupo-jeta-ict-infrastructure-managed-services-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4227275}},{"tool":"search_jobs","arguments":{"company":"jetaholding.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4227275},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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