{"id":3860436,"url":"https://alion.io/job/gruve-l1-linux-systems-engineer-suse-rhel-ubuntu","title":"L1 Linux Systems Engineer – SUSE, RHEL & Ubuntu","company":{"id":673112,"name":"Gruve","domain":"gruve.ai","url":"https://alion.io/company/gruve","size_band":"201-500","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":5,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Linux","optional":false},{"name":"ServiceNow","optional":false},{"name":"Ubuntu","optional":false},{"name":"Bash","optional":true},{"name":"ITIL","optional":true}],"status":"closed","first_seen_at":"2026-11-06T08:38:29Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T06:29:27Z","board_verified":false,"closed_at":"2026-11-11T06:29:27Z","days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"About Gruve\nGruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.\nPosition summary:\nResponsible for first-level monitoring, alert triage, basic Linux troubleshooting, routine health checks, incident logging and timely escalation to L2/L3 teams to maintain service availability and meet operational SLAs.\nKey Responsibilities:\nMonitor server availability, infrastructure alerts and operational dashboards.\nPerform routine health checks for CPU, memory, disk space, filesystems and critical services.\nConduct basic troubleshooting using Linux commands and approved runbooks.\nValidate alerts and log, categorize, prioritize and track incidents in the ITSM tool.\nPerform basic checks on processes, system logs, mount points, connectivity and scheduled jobs.\nExecute approved operational procedures and post-maintenance health checks.\nEscalate unresolved incidents to L2/L3 with relevant logs and troubleshooting details.\nFollow incident SLAs, escalation matrices and communication procedures.\nMaintain accurate ticket updates, shift handovers and operational documentation.\nCoordinate with global support teams to ensure uninterrupted 24x7 operations.\nRequired Skills:\n1-3 Years basic knowledge of RHEL, SUSE or Ubuntu Linux.\nFamiliarity with commands such as df, du, free, top, ps, grep, tail and systemctl.\nUnderstanding of filesystems, processes, permissions, services and system logs.\nBasic knowledge of DNS, SSH and network connectivity.\nExposure to monitoring tools and ServiceNow or equivalent ITSM platforms.\nUnderstanding of incident management, SLAs and escalation procedures.\nPreferred Skills:\nBasic Shell/Bash scripting knowledge.\nLinux Essentials or equivalent certification.\nExposure to enterprise monitoring, backup and patching activities.\nBasic understanding of ITIL and global 24x7 operations.\nLocation / Support Model: Global 24x7x365 support across APAC, EMEA and NLAM, working in rotational shifts under a follow-the-sun model.\nWhy Gruve\nAt Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.\nGruve is an equal opportunity employer. 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