{"id":3860435,"url":"https://alion.io/job/gruve-l2-cloud-operations-engineer-azure-aws","title":"L2 Cloud Operations Engineer (Azure & AWS)","company":{"id":673112,"name":"Gruve","domain":"gruve.ai","url":"https://alion.io/company/gruve","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0.143,"time_to_fill_p50_days":35,"computed_at":"2026-11-09T06:03:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"IAM","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false},{"name":"Bicep","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-11-06T08:38:45Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T04:37:05Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Gruve\nGruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.\nPosition summary:\nWe are looking for a skilled L2 Cloud Administrator to support day-to-day operations of Azure and AWS infrastructure. The role is responsible for incident resolution, cloud resource administration, monitoring, performance troubleshooting, patching, backup validation, security remediation and infrastructure lifecycle management. The administrator will work closely with L1 operations, L3 Cloud team and cross-functional teams to ensure cloud availability, security, operational efficiency and SLA compliance.\nKey Responsibilities:\nAzure Cloud Operations\nProvide L2 support for Azure infrastructure incidents, alerts and service requests.\nAdminister and troubleshoot Azure Virtual Machines, disks, storage accounts and related resources.\nMonitor Azure resource health, availability, performance and utilization using Azure Monitor and Log Analytics.\nTroubleshoot VM startup, connectivity, CPU, memory, disk and operating system issues.\nSupport Azure networking, including Virtual Networks, subnets, Network Security Groups (NSGs) and connectivity troubleshooting.\nManage approved VM provisioning, resizing, patching, backup validation and lifecycle activities.\nSupport Azure Backup, Recovery Services Vault and disaster recovery operations.\nAssist with access management using Azure RBAC and support security and compliance remediation.\nAWS Cloud Operations\nProvide L2 operational support for AWS infrastructure incidents and service requests.\nAdminister and troubleshoot EC2 instances, EBS volumes, snapshots and related resources.\nMonitor infrastructure health, utilization and alerts using Amazon CloudWatch.\nTroubleshoot instance availability, connectivity, performance and operating system issues.\nSupport VPC, subnets, security groups, route tables and network connectivity troubleshooting.\nPerform approved instance provisioning, resizing, patching, backup validation and lifecycle activities.\nSupport AWS Backup, snapshots and disaster recovery procedures.\nAssist with IAM access reviews, security remediation and compliance activities within authorized scope.\nOperations & Service Management\nResolve cloud infrastructure incidents and service requests within defined SLAs.\nExecute approved changes and operational tasks following established procedures.\nSupport cloud patching, vulnerability remediation, backup verification and recovery activities.\nInvestigate monitoring alerts and escalate complex platform, networking, identity and architecture issues to L3 Cloud SMEs.\nFollow ITIL Incident, Problem, Change and Request Management processes.\nMaintain runbooks, operational documentation, incident records and shift handovers.\nCoordinate with Security, Network, Windows/Linux, Storage/Backup and Application teams.\nMonitor resource utilization and identify capacity, performance and cost optimization opportunities.\nEnsure effective APAC-EMEA-NLAM follow-the-sun handovers.\nRequired Skills:\n3-6 years hands-on experience in Azure and/or AWS cloud infrastructure operations.\nKnowledge of Azure VMs, disks, storage accounts, Azure Monitor and Log Analytics.\nKnowledge of AWS EC2, EBS, snapshots and CloudWatch.\nUnderstanding of cloud networking, including Azure VNets, NSGs, AWS VPCs, subnets, security groups and routing.\nExperience with cloud VM provisioning, monitoring, troubleshooting, patching and lifecycle management.\nWorking knowledge of Azure RBAC and/or AWS IAM, security controls and access management.\nUnderstanding of cloud backup, recovery, disaster recovery and vulnerability remediation.\nExperience with ITSM tools such as ServiceNow and ITIL-based Incident, Problem and Change Management.\nBasic scripting knowledge using PowerShell, Python, Azure CLI or AWS CLI.\nExperience in SLA-driven enterprise production operations and a 24x7 support environment.\nPreferred Skills:\nMicrosoft Azure Administrator Associate (AZ-104) certification.\nAWS Certified CloudOps Engineer - Associate or equivalent AWS certification.\nExperience with Infrastructure as Code tools such as Terraform or Bicep.\nExposure to Azure Automation, Azure Update Manager or AWS Systems Manager.\nKnowledge of cloud cost management, tagging, capacity optimization and compliance monitoring.\nExperience with enterprise monitoring, backup and disaster recovery tools.\nFamiliarity with hybrid cloud and on-premises infrastructure integration.\nLocation / Support Model\nGlobal 24x7x365 support across APAC, EMEA and NLAM, working in a rotational shift-based, follow-the-sun operating model.\n\nWhy Gruve\nAt Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.\nGruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.","description_format":"text","description_chars":5477,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed Security","Managed IT Services (MSP)","Cybersecurity AI","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-11-06T09:09:06Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":35,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/gruve-l2-cloud-operations-engineer-azure-aws","json_url":"https://alion.io/job/gruve-l2-cloud-operations-engineer-azure-aws.json","meta":{"generated_at":"2026-11-09T06:29:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2755,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673112},"rest":"https://alion.io/mcp/rest/get_company?id=673112"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgruve-l2-cloud-operations-engineer-azure-aws"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgruve-l2-cloud-operations-engineer-azure-aws"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgruve-l2-cloud-operations-engineer-azure-aws"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gruve-l2-cloud-operations-engineer-azure-aws\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgruve-l2-cloud-operations-engineer-azure-aws"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3860435}},{"tool":"search_jobs","arguments":{"company":"gruve.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3860435},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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