{"id":3860432,"url":"https://alion.io/job/gruve-l2-linux-systems-engineer-suse-rhel-ubuntu","title":"L2 Linux Systems Engineer– (SUSE, RHEL & Ubuntu)","company":{"id":673112,"name":"Gruve","domain":"gruve.ai","url":"https://alion.io/company/gruve","size_band":"201-500","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":5,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India","India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"Bash","optional":false},{"name":"DNS","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"Ubuntu","optional":false},{"name":"Unix","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"CIS Benchmarks","optional":true},{"name":"VMWare","optional":true}],"status":"closed","first_seen_at":"2026-11-06T08:39:26Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T11:06:32Z","board_verified":false,"closed_at":"2026-11-11T11:06:32Z","days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"About Gruve\nGruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.\nPosition summary:\nResponsible for L2 incident resolution, Linux system administration, performance troubleshooting, routine patching and security remediation activities. Works closely with L1, L3 SMEs and cross-functional teams to maintain infrastructure stability, availability and SLA compliance.\nKey Responsibilities:\nResolve L2 incidents and service requests related to Unix/Linux server operations.\nAdminister and troubleshoot SUSE, RHEL and Ubuntu environments.\nInvestigate CPU, memory, filesystem, disk space, process and system-service issues.\nManage routine OS administration, users, permissions, packages, LVM, NFS, SSH, DNS and cron.\nExecute approved OS patching, vulnerability remediation and security hardening activities.\nPerform server maintenance, reboot validation, configuration changes and post-change health checks.\nInvestigate monitoring alerts and support major incident restoration activities.\nEscalate complex issues to L3 with detailed diagnostics, logs and troubleshooting evidence.\nFollow ITIL Incident, Problem, Change and Request Management processes.\nMaintain runbooks, technical documentation and shift handovers.\nCoordinate with Storage/Backup, Network, Security, Database, Cloud and Application teams.\nSupport DR activities, operational improvements and global 24x7 service delivery.\nRequired Skills:\n3-6 years Hands-on experience in Unix/Linux system administration.\nGood knowledge of SUSE, RHEL or Ubuntu.\nStrong troubleshooting skills across OS services, processes, logs, filesystems and performance.\nWorking knowledge of LVM, NFS, SSH, DNS, package management and cron.\nExperience with OS patching, vulnerability remediation and security baselines.\nExposure to monitoring tools and ServiceNow or equivalent ITSM platforms.\nStrong understanding of ITIL Incident, Problem and Change Management.\nBasic Shell/Bash scripting skills; Python or Ansible exposure is advantageous.\nExperience in SLA-driven enterprise production operations and rotational shifts.\nPreferred Skills:\nRHCSA/RHCE or equivalent Linux certification.\nExperience with CIS benchmarks and patch-management tools.\nKnowledge of VMware, AWS/Azure, backup and disaster recovery.\nExposure to Ansible and automation.\nLocation / Support Model: Global 24x7x365 support across APAC, EMEA and NLAM, working in rotational shifts under a follow-the-sun model.\nWhy Gruve\nAt Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.\nGruve is an equal opportunity employer. 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