{"id":3795001,"url":"https://alion.io/job/gruve-l2-system-administrator-windows-vmware-cloud-operations","title":"L2 System Administrator | Windows, VMware & Cloud Operations","company":{"id":673112,"name":"Gruve","domain":"gruve.ai","url":"https://alion.io/company/gruve","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0.143,"time_to_fill_p50_days":35,"computed_at":"2026-11-09T06:03:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India","India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ITIL","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Microsoft Defender","optional":true}],"status":"live","first_seen_at":"2026-11-05T06:00:58Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T04:37:05Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About Gruve\nGruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.\nPosition summary:\nWe are looking for a skilled L2 System Administrator to support Windows Server, VMware virtualization and cloud infrastructure across Azure/AWS environments. The role is responsible for incident resolution, routine administration, patching, monitoring, performance troubleshooting, security remediation and infrastructure lifecycle activities. The administrator will work closely with L1 operations, L3 Senior team and cross-functional teams to maintain infrastructure availability, meet SLAs and ensure consistent 24x7 service delivery.\nKey Responsibilities:\nWindows Server Operations\nProvide L2 support for Windows Server incidents, alerts and service requests.\nAdminister and troubleshoot Windows Server 2016/2019/2022 environments.\nExecute approved OS patching, reboot activities and post-patching validation.\nTroubleshoot Active Directory, Group Policy, DNS, DHCP, services, event logs and performance issues.\nSupport service accounts, certificates, IIS services and standard OS-level requests.\nPerform vulnerability remediation and security compliance activities as per approved procedures.\nSupport backup verification and coordinate recovery activities with Backup teams.\nGlobal 24x7x365 support across APAC, EMEA and NLAM, working in a rotational shift-based, follow-the-sun operating model.\nVMware Virtualization\nAdminister and troubleshoot VMware ESXi and vCenter environments.\nSupport VM provisioning, resizing, decommissioning, snapshots and routine lifecycle activities.\nTroubleshoot VM performance, host connectivity, datastore capacity and resource utilization issues.\nSupport vMotion, HA and DRS operations in accordance with approved procedures.\nExecute approved ESXi/vCenter patching and post-maintenance health checks.\nCoordinate with Storage and Backup teams for VM, datastore and infrastructure issues.\nCloud Operations - Azure/AWS\nProvide L2 operational support for Azure/AWS virtual machines and related infrastructure services.\nMonitor cloud resource health, availability, utilization and alerts.\nTroubleshoot VM connectivity, startup failures, resource utilization and operating system issues.\nSupport cloud VM provisioning, resizing, patching, backup validation and lifecycle activities.\nPerform approved operational tasks involving access, security groups/NSGs, disks and network connectivity.\nMonitor resource utilization and support capacity optimization and cost-awareness activities.\nEscalate complex cloud platform, networking, identity and architecture issues to L3 or Cloud SMEs.\nOperations & Service Management\nResolve incidents and service requests within defined SLAs and escalation procedures.\nFollow ITIL Incident, Problem, Change and Request Management processes.\nSupport major incident restoration, disaster recovery activities and security remediation.\nMaintain runbooks, operational records, change documentation and shift handovers.\nCoordinate with L1/L3, Security, Network, Storage/Backup and Application teams.\nRequired Skills & Qualifications:\n3-6 Years of experience in enterprise infrastructure operations, Windows Server administration, VMware virtualization and Azure/AWS cloud operations. \nGlobal 24x7x365 support across APAC, EMEA and NLAM, including coordination and technical leadership of L1/L2 support teams.\nStrong enterprise experience in Windows Server administration.\nHands-on expertise with Windows Server 2016/2019/2022.\nStrong VMware ESXi/vCenter administration and troubleshooting experience.\nExperience with SCCM/MECM, Microsoft Intune and Autopilot.\nStrong knowledge of Active Directory, Group Policy, DNS, DHCP and Windows security hardening.\nExperience with OS/hypervisor patching and vulnerability remediation.\nExperience with VMware HA, DRS, vMotion, snapshots and VM lifecycle management.\nExperience with endpoint patching, compliance, software deployment and device management.\nStrong Incident, Problem and Change Management experience.\nExperience managing/mentoring L1/L2 infrastructure teams.\nStrong scripting/automation skills using PowerShell, PowerShell DSC, Python or equivalent.\nPreferred Skills & Qualifications:\nMicrosoft AZ-800/AZ-801 or Azure Administrator certification.\nVMware VCP or AWS SysOps Administrator certification.\nExposure to SCCM/MECM, Intune and Microsoft Defender.\nKnowledge of automation, capacity management and disaster recovery\nWhy Gruve\nAt Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.\nGruve is an equal opportunity employer. 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