{"id":1959980,"url":"https://alion.io/job/gsk-product-director-devops-cmo-performance","title":"Product Director, DevOps & CMO Performance","company":{"id":6649,"name":"GSK","domain":"gsk.com","url":"https://alion.io/company/gsk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":4,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stevenage, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":165000,"max_usd":305000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"CI/CD","optional":false},{"name":"Together AI","optional":false}],"status":"live","first_seen_at":"2026-10-06T14:55:47Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-15T14:36:23Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Product Director, DevOps & CMO Performance\nGSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. Within R&D Digital & Tech, the AI-led Development Operations domain - part of Development & CMO Tech - exists to turn development and study data into decisions, improving how programmes are planned, executed and monitored, and embedding AI-led decision-making into development operations at scale.\nMission Control is GSK's flagship product in this space. It brings together AI-driven analytics, statistical models and operational workflows to give development teams real-time insight into study and portfolio performance. Its capabilities span site selection optimisation, enrolment forecasting and modelling, risk detection and mitigation, and performance monitoring across studies and countries. Mission Control is delivered on a bi-weekly release cadence against a modular, microservices-based architecture, integrated with GSK's enterprise data hubs and development platforms.\nWe are seeking an experienced Senior Product Owner / Product Director to take end-to-end ownership of the technology delivery of Mission Control. This is a role for someone who wants to own a product rather than administer a backlog - setting technical direction, building and leading AI applications rather than merely consuming them, holding a multi-vendor delivery ecosystem to account, and working shoulder to shoulder with the Business Rep in DevOps Platform & Innovation to turn development operations problems into working, compliant, high-quality software.\nThis is a fast-moving, ultra-Agile environment. Direction is set from evidence rather than from annual plans, scope is reshaped mid-flight as learning emerges, and the pace of AI innovation means the roadmap is genuinely provisional. We are looking for someone who finds that energising rather than uncomfortable.\nKey Responsibilities\nProduct Ownership & Technical Delivery Strategy\nAct as the accountable product owner for the Mission Control platform, owning the technology roadmap, backlog and release plan end to end from concept through to production.\nTranslate the business product vision - set jointly with the Business Rep in DevOps Platform & Innovation - into a technical roadmap, epics, features and well-formed acceptance criteria.\nPrioritise the backlog against business value, technical risk, dependency and compliance constraints, and communicate prioritisation decisions transparently to stakeholders.\nOwn and protect the bi-weekly release cadence, including release scope, go/no-go decisions and post-release review.\nEnsure alignment with GSK R&D Digital & Tech architecture standards, engineering practices and enterprise tooling.\nAI Applications, Innovation & Model Integration\nLead the development of AI applications end to end - from problem framing and experimentation through to productionisation, adoption and measured business value - rather than only integrating models built elsewhere.\nOwn the technical integration of AI/ML and statistical models into Mission Control: enrolment forecasting, site selection optimisation, risk detection and performance prediction.\nPartner with data science, biostatistics and Data & AI engineering teams to define model interfaces, data contracts, acceptance thresholds, monitoring and retraining triggers.\nDrive an active innovation pipeline - identify emerging AI capabilities, run time-boxed experiments, kill what does not work quickly, and scale what does.\nExplore and apply agentic AI patterns and intelligent workflow automation where they create real value, with a clear-eyed view of their governance implications.\nEnsure AI-driven features are explainable, monitored in production, and delivered in line with GSK's AI governance and responsible AI standards.\nArchitecture & Enterprise Integration\nWork with solution and enterprise architects to evolve the modular, microservices-based Mission Control architecture, balancing delivery pace against technical debt.\nOwn the technical dependency map across enterprise data hubs, development and study management systems and adjacent R&D platforms, and manage cross-team commitments accordingly.\nEnsure data quality, lineage and access controls meet GSK standards for regulated development data.\nVendor & Delivery Ecosystem Management\nLead the day-to-day delivery relationship with strategic partners including TCS, Cognizant and Accenture - holding them to scope, throughput, quality and timeline commitments.\nChair operational delivery governance; monitor velocity, defect rates and delivery predictability against agreed baselines, and escalate early and factually where performance drifts.\nSupport Statement of Work definition and contribute to vendor performance review, in partnership with the line manager and procurement.\nQuality, Compliance & Release Governance\nEnsure all delivery adheres to GxP requirements and GSK's computer system validation, quality and audit standards.\nOwn the Definition of Done and the technical acceptance gate; ensure release records and validation artefacts are complete and filed on time.\nWork with QA and DevOps to strengthen automated testing, CI/CD and release reliability - so that moving fast and staying compliant are not in tension.\nWhy You?\nBasic Qualification & Experience:\nBachelor's degree, or equivalent professional experience, in Computer Science, Information Technology, Life Sciences, Engineering or a related field.\nSubstantial experience as a Product Owner, Product Director, Product Manager or equivalent, owning a complex data or analytics platform end to end in a regulated environment.\nDemonstrable experience developing and leading AI applications end to end - from concept and experimentation through to production - together with a track record of driving related innovation through to adoption and measurable value.\nPractical understanding of how AI/ML and statistical models are built, validated, deployed, monitored and governed in production, sufficient to make credible technical trade-off decisions with data scientists and engineers.\nOpen attitude to working in an ultra-Agile manner - comfortable with short cycles, rapid iteration, frequent changes of direction, and making decisions before all the information is available.\nDemonstrable track record of delivering on a short, predictable release cadence at enterprise scale.\nStrong working understanding of development operations - study start-up, site activation, patient enrolment and study performance monitoring.\nExperience leading and holding to account multi-vendor delivery ecosystems, including offshore and nearshore teams.\nDeep fluency in Agile product management and the full product lifecycle.\nWorking knowledge of GxP, computer system validation and quality requirements applicable to regulated systems.\nExcellent stakeholder management and communication skills, with a proven ability to translate between technical and business audiences at senior level.\nComfort operating in a matrixed, global organisation with ambiguity and competing priorities.\nDesired\nExperience within GSK or another large pharmaceutical organisation's development or R&D technology environment.\nHands-on background in building AI or data products - for example prototyping, prompt and agent design, evaluation frameworks, or MLOps - sufficient to be credible with an engineering team.\nExperience with AI governance frameworks and responsible AI practice.\nWorking knowledge of agentic AI patterns and intelligent workflow automation, and a realistic view of where they add value.\nFamiliarity with modern data platform and data fabric architectures, microservices and cloud-native delivery.\nCertification in product ownership or Agile methodologies (for example CSPO, SAFe Product Owner / Product Manager).\nExperience with Aha!, JIRA and enterprise portfolio management tooling.\nPrior experience taking over ownership of an established platform from an incumbent, and stabilising it.\n\nReady to apply?\nIf this role excites you, please submit your CV and a brief message about why you want to join. We look forward to hearing how you can help shape the future of DevOps and CMO performance at GSK.\nClosing Date: 21st October 2026\nHybrid Working, min 2 days a week onsite.\nLocation: This role will temporarily be based at Stevenage. However, the Company plans to relocate its offices to Cambridge, UK. The location of this role will therefore subsequently change to Cambridge, UK in accordance with timelines to be set by the Company. The relocation is currently proposed to take effect by early 2029.”\nSkills\nAgile Methodology, Backlogs, Cross-Functional Teamwork, Design Thinking, DevOps, Process Diagrams, Product Strategies, Project Management, Requirements Gathering, Services Management, Software Development, User Experience (UX), User Research, User StoryWhy GSK?\nUniting science, technology and talent to get ahead of disease together.\nGSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.\nWe get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.\nPeople and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.\nGSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.\nWe believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.\nShould you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at  where you can also request a call.\nPlease note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the Link where you will find answers to multiple questions we receive\nImportant notice to Employment businesses/ Agencies\nGSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.\nPlease note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your lic...","description_format":"text","description_chars":12417,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Prescription Drugs","Vaccines","Oncology Therapeutics","Infectious Disease Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-06T14:55:47Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.676,"p_room":0.35,"age_days":8,"expected_fill_days":4,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/gsk-product-director-devops-cmo-performance","json_url":"https://alion.io/job/gsk-product-director-devops-cmo-performance.json","meta":{"generated_at":"2026-10-15T16:03:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24498,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6649},"rest":"https://alion.io/mcp/rest/get_company?id=6649"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgsk-product-director-devops-cmo-performance"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgsk-product-director-devops-cmo-performance"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgsk-product-director-devops-cmo-performance"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gsk-product-director-devops-cmo-performance\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgsk-product-director-devops-cmo-performance"}]}