{"id":2053150,"url":"https://alion.io/job/gte-financial-payment-operations-specialist-ach-wire","title":"Payment Operations Specialist -- ACH Wire","company":{"id":2198971,"name":"GTE Financial","domain":"gtefinancial.org","url":"https://alion.io/company/gtefinancial","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tampa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":77000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2645},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-07T22:28:02Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-03T12:31:41Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Come join our GTE Financial team!\nWe are looking for a proactive, detailed-oriented, analytical individual to join as a Payment Operations Specialist. This position will be responsible for the daily process of receiving and originating ACH and payroll deduction files according to NACHA rules, OFAC policy, and various federal/state regulations. The specialist will also accurately and timely process incoming and outgoing domestic/international wires as well as matters related to the in-clearing check file. Supporting the Community Financial Centers and our members to perform/support transactions made via ATM/ITM, Deposit2Go, mail, lockbox, and Cenlar.\nWhat does GTE look for in aPayment Operations Specialist?\nPayments:\nResponsible for processing, sending, and approving the ACH files in established timeframes.\nVerify and save daily Federal Reserve ACH Wire settlements.\nAudit all postings to ensure the accuracy of accounts.\nReview, research, and process ACH exception items using sound judgment.\nSubmit notifications of changes (NOCs), as needed.\nProcess, review, and verify disputes, adjustments, death alerts, reclamations, trace requests, stop payments, and returned originations within the proper timeframe.\nPerforms the end-to-end check processes, including but not limited to, balancing and reconciliation of the daily check-in-clearing file.\nResponsible for adhering to deadlines listed in regulation CC as related to check to process\nRespond to member, staff, and external financial institution requests/inquiries promptly; including but not limited to emails, phone calls, mail, and message center.\nCreate and maintain recurring payment plans and one-time origination entries.\nPost approved transactions from internal suspense accounts to appropriate general ledger accounts.\nKnowledge of how to process and support transactions made thru other Payment channels.\nProvide account information to members and handle additional member requests relating to Debit and Credit cards as well as process staff maintenance requests on debit and credit cards.\nParticipate in Regional Payments Association-sponsored training events.\nAttend and actively participate in the group, department, and one-on-one meetings.\nAbility to adapt to a wide range of assignments and multi-task in a fast-paced, rapidly changing environment \nAdapt accuracy and attention to detail.\nCustomer Support:\nAlways provides prompt, courteous, and exceptional member service.\nReady to support members and team by being timely, prepared, and ready to assist members by delivering a great experience with a positive attitude. \nCapable of effectively prioritizing critical tasks.\nSkillful in expressing ideas clearly and concisely both orally and in writing.\nAbility to work well with all levels of management, staff, and members.\nCompetent at working independently. \nOperational:\nWork is complex and detailed and requires sound judgment skills.\nProficient computer skills. Able to use Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfortable using social networking sites like Facebook and Twitter.\nMust demonstrate functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.\nBilingual preferred (English/Spanish).\nRequired Qualifications:\nHigh school diploma or equivalent. Some college preferred\nMin 1 - 3 years' experience or combination of education and experience.\nPosition Details:\nLocation: Downtown Tampa - GTE Headquarters\nDepartment Hours: Monday- Friday (9:00 am to 6:00 pm) // Saturday (9:00 am to 1:00 pm)\nFull-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.\nWork arrangement will primarily be working onsite at our CFC locations and sometimes remote or in the office. The position, however, is defined as hybrid in nature, (in-office, or remote) and may be changed at any time by management with appropriate notice, if possible.\nRequired for Remote/Hybrid Work:\nA quiet workplace so you can focus on delivering excellent service to our members.\nSome positions will require performance standards to be met to qualify for alternative work arrangements.\nRequired to have power and high-speed internet over 100MB (minimum).\nVideo capability (connection of 1.5 Mbps up and down recommended).\nCandidates must provide and meet all technical requirements prior to the first day of training.\nHybrid candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed.\nCome and join our award-winning team!\nGTE Financial is an Equal Opportunity Employer.\nNote: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. GTE Reserves the right to revise or change job duties at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.","description_format":"text","description_chars":5152,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Unions & Cooperative Banks","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-07T22:28:02Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.435,"p_room":0.35,"age_days":26,"expected_fill_days":11,"reasons":["conf:3","win:tail","comp:junior"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/gte-financial-payment-operations-specialist-ach-wire","json_url":"https://alion.io/job/gte-financial-payment-operations-specialist-ach-wire.json","meta":{"generated_at":"2026-11-03T14:39:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20607,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2198971},"rest":"https://alion.io/mcp/rest/get_company?id=2198971"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgte-financial-payment-operations-specialist-ach-wire"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgte-financial-payment-operations-specialist-ach-wire"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgte-financial-payment-operations-specialist-ach-wire"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gte-financial-payment-operations-specialist-ach-wire\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgte-financial-payment-operations-specialist-ach-wire"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2053150}},{"tool":"search_jobs","arguments":{"company":"gtefinancial.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2053150},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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