{"id":1632011,"url":"https://alion.io/job/gtindependence-payroll-operations-manager-ct","title":"Payroll Operations Manager - CT","company":{"id":2618493,"name":"GT Independence","domain":"gtindependence.com","url":"https://alion.io/company/gtindependence","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":27,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Southington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-23T16:23:31Z","employer_posted_date":"2026-07-23","last_verified_at":"2026-10-12T19:38:02Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":81},"description":"Make a Meaningful Impact Every Day\nAt GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.\nOur Mission\nTo help people live a life of their choosing, regardless of age or ability.\nGT Independence has earned multiple awards for being an exceptional workplace, including being named a2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2026/2027 -a distinction reserved for top employers committed to outstanding employee experiences.\nThe Payroll Operations (Program) Manager manages an operational unit based in Connecticut supporting stakeholders in Connecticut and other assigned markets as needed. The Program Manager provides real-time support to operations staff to ensure payroll timeliness, goal attainment, and ultimately stakeholder satisfaction.\nRESPONSIBILITIES AND DUTIES\nDevelops and monitors key performance metrics to measure staff performance and operations functions\nRegularly evaluates business processes, procedures, and systems and makes recommendations for improvement\nParticipates in business development for recently acquired contracts\nParticipates in quality improvement projects and leads efforts in continuous improvement\nAssigns and monitors staff caseloads and accounts distribution\nEnsuring timeliness in payroll schedule requirements\nEvaluates program effectiveness through prepared reports and presents to leadership on the same\nMonitors and measures compliance standards\nCollaborates with all staff across business units to develop, maintain, and update policies, procedures, and training materials\nDevelops staff through internal and external resources and on-the-job training\nBuilds and maintains relationships with State agencies as a key liaison\n Resolves escalated customer complaints\nCommunicates goals, expectations, and results with internal and external stakeholders as appropriate\nOther tasks as may be reasonably associated with the Program Manager (Business & Operations)\nEDUCATION\nBachelor's Degree required* with at least 24 hours of coursework in business, communications, healthcare administration, program management, or other closely related fields*5 years of additional experience will be accepted in lieu of Bachelor's degree\n\nEXPERIENCE AND QUALIFICATIONS\nAt least two years of paid, professional experience in Business Operations\nSuperior written and oral communication skills as evaluated in pre-hire assessments\nAt least three (3) years of progressively responsible people management experience\nExtensive experience in working on complex projects with critical thinking and problem solving\nExcellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines\nEffective time management skills\nAbility to build positive relationships and communicate with people of diverse backgrounds and abilities\nExperience building highly effective teams\nProficiency in Microsoft Office Suite\nSignificant experience working across software applications\nWORK ENVIRONMENT\nWork is performed in a typical office setting\nAs a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.\nOur operations team is driven by trust, autonomy, and-yes-fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.\nWe value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.\nGrow your career with us. Grow your impact with us.\n_____________________________________________\nWhat Culture & Belonging Means at GT: Bring Your Authentic Self To Work\nGT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.","description_format":"text","description_chars":4679,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:23:56Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.296,"p_room":0.28,"age_days":80,"expected_fill_days":24,"reasons":["conf:0","stale_co","win:tail","crowd:"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/gtindependence-payroll-operations-manager-ct","json_url":"https://alion.io/job/gtindependence-payroll-operations-manager-ct.json","meta":{"generated_at":"2026-10-12T22:11:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36326,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2618493},"rest":"https://alion.io/mcp/rest/get_company?id=2618493"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgtindependence-payroll-operations-manager-ct"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgtindependence-payroll-operations-manager-ct"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgtindependence-payroll-operations-manager-ct"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gtindependence-payroll-operations-manager-ct\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgtindependence-payroll-operations-manager-ct"}]}