# Service Assurance Engineer

Service Assurance Engineer At GTT, our Service Assurance Team manages and maintains GTT's international network, delivering exceptional support to customers worldwide. As a Service Assurance Engineer, you will be responsible for troubleshooting network issues, managing incidents through resolution, and ensuring a stable, resilient, and high-performing network environment. What You'll Be Doing Provide break/fix support across GTT's global network. Own and drive incidents through to successful resolution. Perform technical validation, troubleshooting, and escalation management. Work closely with customers, vendors, and internal teams to resolve service issues. Configure network devices and support service migrations. Proactively identify recurring issues and drive preventative actions. Maintain accurate documentation and customer communications. Ensure operational procedures and best practices are followed. What We're Looking For Essential 2+ years of experience in a Telco, Service Provider, or similar environment. Strong troubleshooting and fault-diagnosis skills. Experience with SD-WAN, Security, and SASE technologies. Good understanding of BGP, OSPF, ISIS, and EIGRP. Experience wi

- **Id**: 4095552
- **Url**: <https://alion.io/job/gtt-service-assurance-engineer-3>
- **Role**: Industrial Engineering
- **Role family**: Industrial Engineering
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Locations**: Sofia, Bulgaria
- **Countries**: BG
- **Hiring countries**: BG
- **Hiring countries total**: 1
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-05T00:00:00Z
- **Employer posted date**: 2026-10-05
- **Last verified at**: 2026-11-14T01:01:40Z
- **Board verified**: yes
- **Days open**: 40
- **Description format**: text
- **Description chars**: 2308
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Cybersecurity, Financial Services, Network Security, Internet Service Providers

## Company

- **Id**: 4434
- **Name**: GTT
- **Domain**: gtt.net
- **Url**: <https://alion.io/company/gtt>
- **Size band**: 501-1000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

## Technologies

- **BGP** — Optional: no
- **MPLS** — Optional: no
- **OSPF** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 40

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Bulgaria** — Iso: BG; Kind: country

## Lifecycle

- Event: open; At: 2026-11-11T21:01:51Z

## Liveness

- **Score**: 41
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.74
- **P room**: 0.55
- **Age days**: 38
- **Expected fill days**: 33
- **Reasons**: conf:7, win:tail, comp:junior
- **Computed at**: 2026-11-12T10:38:37Z

---
[Page](https://alion.io/job/gtt-service-assurance-engineer-3) · [JSON](https://alion.io/job/gtt-service-assurance-engineer-3.json)

Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.