{"id":2570137,"url":"https://alion.io/job/guardian-pharmacy-collections-specialist","title":"Collections Specialist","company":{"id":2984425,"name":"Guardian Pharmacy Services","domain":"guardianpharmacy.com","url":"https://alion.io/company/guardianpharmacy","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indianapolis, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":81000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":258},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-10-20T23:46:38Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Indianapolis, Indiana, United States of AmericaExtraordinary Care. Extraordinary Careers.\nWith one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.\nGuardian Pharmacy of Indiana,a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Indianapolis, Indiana.\nWhy Guardian Pharmacy of Indiana? We’re reimagining medication management and transforming care.\nWho We Are and What We’re About:\nOur core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.\nWe offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.\nMUST BE LOCATED IN INDIANAPOLIS OR SURROUNDING AREA. POSITION WILL INITIALLY BE ONSITE WITH POTENTIAL TO GO HYBRID OR REMOTE BASED ON PERFORMANCE.\nIf you enjoy solving problems, building relationships, and helping bring resolution to billing and collection challenges, this may be the opportunity for you. We are looking for someone with a positive attitude, strong work ethic, and willingness to learn. For the right person, we are happy to provide training and support to help you succeed.\nIn this role, you will contact facilities, insurance carriers, responsible parties, and other stakeholders to collect outstanding balances and resolve rejected claims. You will also assist with billing inquiries, payment processing, collection letters, and other activities that support the department.\nWhat you’ll do:\nMake collection calls regarding outstanding invoices and balances\n\nAssist with preparing collection letters for review by the Controller\n\nBuild positive relationships with facilities and obtain information needed to support billing, patient setup, and collections\n\nContact insurance carriers, responsible parties, and others to follow up on rejected claims and obtain accurate insurance information\n\nAssist the Business Manager with credit card payments, statement inquiries, audits, and collection activities\n\nResearch account discrepancies and help resolve billing and payment issues\n\nDocument collection activity and maintain accurate account information\n\nWork collaboratively with coworkers to ensure departmental deadlines are met efficiently\n\nProvide professional and courteous service to facilities, patients, caregivers, insurance carriers, and other stakeholders\n\nPerform other essential duties as assigned\n\nWhat we’re looking for:\nA positive attitude, strong work ethic, and willingness to learn\n\nCollections, billing, accounts receivable, or related experience\n\nAn understanding of insurance and claims adjudication is preferred\n\nHealthcare experience is helpful, but pharmacy experience is not required\n\nStrong communication skills and a calm, professional approach\n\nComfort making collection and follow-up calls\n\nStrong problem-solving skills with close attention to detail and accuracy\n\nAbility to work efficiently in a fast-paced environment and manage multiple priorities\n\nComfort navigating multiple computer systems while assisting customers by phone\n\nA dependable, team-oriented approach and commitment to excellent customer service\n\nSchedule and work arrangement:\nMonday - Friday 9:00 a.m.-5:30 p.m.\n\nThis position will begin onsite and may become hybrid or fully remote based on demonstrated performance once training has been completed.\n\nEducation and/or Certifications:\nHigh School Diploma or GED Skills and Qualifications:\n1+ years of related experience (advanced degree may substitute for experience)\nAdvanced computer skills; pharmacy operations system experience preferred/required\nAbility to work independently and deliver to deadlines\nAbility to solve problems with minimal direction\nGreat attention to detail and accuracy\nAbility to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines\nQuality minded; motivated to seek out errors and inquire when something appears inaccurate\nWhat We Offer:\nGuardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”\nCompensation & Financial\nCompetitive pay\n401(k) with company match\nFamily, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)\nMedical, Dental and Vision \nHealth Savings Accounts and Flexible Spending Accounts\nCompany-paid Basic Life and Accidental Death & Dismemberment \nCompany-paid Long-Term Disability and optional Short-Term Disability\nVoluntary Employee and Dependent Life, Accident and Critical Illness\nDependent Care Flexible Spending Accounts\nWellbeing\nEmployee Assistance Program (EAP)\nGuardian Angels (Employee assistance fund)\nTime Off\nPaid holidays and sick days\nGenerous vacation benefits based on years of service\nThe Guardian Difference\nOur clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs.\nOur corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.\nRegardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment.\nAt Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.\nJoin us to discover what your best work truly looks like.","description_format":"text","description_chars":6101,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Generous vacation"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T22:43:05Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.605,"p_room":0.36,"age_days":42,"expected_fill_days":25,"reasons":["conf:0","win:tail","crowd:junior,brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/guardian-pharmacy-collections-specialist","json_url":"https://alion.io/job/guardian-pharmacy-collections-specialist.json","meta":{"generated_at":"2026-10-21T01:25:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2121,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2984425},"rest":"https://alion.io/mcp/rest/get_company?id=2984425"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fguardian-pharmacy-collections-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fguardian-pharmacy-collections-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fguardian-pharmacy-collections-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/guardian-pharmacy-collections-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fguardian-pharmacy-collections-specialist"}]}