{"id":4021024,"url":"https://alion.io/job/gudina-tumsa-foundation-it-intern","title":"IT Intern","company":{"id":4462501,"name":"Gudina Tumsa Foundation","domain":"gudinatumsafoundation.org","url":"https://alion.io/company/gudina-tumsa-foundation","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Addis Ababa, Ethiopia"],"countries":["ET"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Gmail","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-10T12:14:51Z","employer_posted_date":null,"last_verified_at":"2026-11-10T12:14:51Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Gudina Tumsa Foundation (GTF) is seeking a motivated IT Intern to support the Foundation’s IT technical support.\n Position Title: IT Intern\nDuty Station: HO, Addis Ababa, Ethiopia\nReporting to: External Partnerships and Engagement Department\nDuration: To be determined based on the program's needs and agreed terms of engagement\nJob Purpose\n The Information Technology (IT) Department is responsible for strengthening the technological capacity, digital systems, and overall IT efficiency of Gudina Tumsa Foundation (GTF). As the organization undergoes a broader transition toward the effective integration of technology into its operations, the office aims to enhance employees' digital competencies and ensure the effective use of technological tools across all departments.\nThe role will lead the provision of IT support and capacity-building initiatives, including basic IT systems maintenance, staff training on digital literacy and technology use, digital safety and cybersecurity awareness, typing skills, and the effective utilization of relevant software and digital tools. Through these efforts, the office seeks to build a digitally competent workforce, strengthen institutional technological capacity, and promote the responsible and efficient use of technology in supporting GTF's organizational functions and program implementation.\nKey Responsibilities and Duties\n IT Technical Support: Provide day-to-day technical assistance to employees on computer hardware, software, printers, internet connectivity, and other IT-related issues.\nIT Systems Maintenance: Install, configure, update, and maintain organizational computers, software, networks, and other technological equipment.\nIT Equipment Management: Maintain an updated inventory of organizational IT equipment, software, licenses, and other technological resources.\nDigital Literacy Training: Organize and deliver basic IT training to employees to improve their confidence and competency in using computers and other digital technologies.\nSoftware and Application Training: Train employees on the effective use of Microsoft Office applications, email, internet browsing, digital communication platforms, and other relevant productivity tools.\nTyping and Digital Documentation: Train and support employees in typing, document preparation, digital file organization, and electronic information management.\nDigital Safety Awareness: Train employees on cybersecurity practices, including password management, phishing awareness, secure browsing, data protection, and responsible use of digital platforms.\nIT Needs Assessment: Identify organizational and departmental technological needs and recommend appropriate software, equipment, and digital solutions.\nIT Reporting: Prepare periodic reports on IT activities, technical challenges, equipment status, staff training progress, and recommendations for improving the organization's technological capacity.\nKey Deliverables\n Submit monthly reports on the functionality of organizational computers, software, internet connectivity, and other IT equipment, including maintenance conducted and outstanding technical issues.\nMaintain and submit an updated inventory of organizational IT equipment, software, and technological resources, indicating their condition and maintenance requirements.\nDocument and report technical support requests received, actions taken, issues resolved, and pending technical challenges.\nConduct an assessment of employees' existing digital competencies and submit findings identifying skill gaps and training needs.\nDevelop and submit a structured staff IT training plan outlining training topics, methodologies, schedules, target participants, and expected outcomes.\nSubmit periodic reports on training sessions conducted, employee participation, skills acquired, and progress made in strengthening staff digital competencies.\nDocument digital safety and cybersecurity training activities, topics covered, employee participation, and key learning outcomes.\nSubmit monthly reports summarizing completed activities, achievements, technical challenges, outstanding issues, and planned interventions.\nRequirements\nRequired Qualifications and Experience\nEducational Qualifications\nCurrently pursuing or recently completed a diploma or degree in IT, software engineering, cyber security or any related field. \nExperience\nBasic practical knowledge of computer hardware, software installation, troubleshooting, and maintenance.\nFamiliarity with Microsoft Office applications, particularly Word, Excel, and PowerPoint.\nBasic understanding of computer networks, internet connectivity, and digital communication tools.\nFamiliarity with typing, document preparation, data entry, and digital file management.\nBasic awareness of cybersecurity, digital safety, and responsible use of technology.\nPrevious internship, academic project, volunteer experience, or informal involvement in providing IT support or training is an advantage but not mandatory.\nCore Performance Indicators\nThe intern’s performance will be assessed based on the following:\nAccuracy, consistency, and timeliness of IT technical support and troubleshooting provided to employees.\nProper maintenance and functionality of organizational computers, software, and other IT equipment.\nQuality and effectiveness of IT training sessions in improving employees' basic digital literacy and technology-use competencies.\nEffectiveness in promoting digital safety, cybersecurity awareness, and responsible technology use.\nProper organization and maintenance of IT equipment inventories, digital files, and technical documentation.\nTimely submission of assigned reports, willingness to learn, responsiveness to feedback, and continuous improvement throughout the internship.\nHow to apply\nGTF invites all qualified candidates to apply. Interested applicants should submit a cover letter and an updated CV to  no later than November 18, 2026.","description_format":"text","description_chars":5942,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-10T15:01:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["seen:0","win:early","comp:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/gudina-tumsa-foundation-it-intern","json_url":"https://alion.io/job/gudina-tumsa-foundation-it-intern.json","meta":{"generated_at":"2026-11-11T08:12:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12993,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4462501},"rest":"https://alion.io/mcp/rest/get_company?id=4462501"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgudina-tumsa-foundation-it-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgudina-tumsa-foundation-it-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgudina-tumsa-foundation-it-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gudina-tumsa-foundation-it-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgudina-tumsa-foundation-it-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4021024}},{"tool":"search_jobs","arguments":{"company":"gudinatumsafoundation.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4021024},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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