{"id":1864820,"url":"https://alion.io/job/guentner-sales-engineer-japan","title":"Sales Engineer, Japan","company":{"id":2401042,"name":"Güntner","domain":"guntner.com","url":"https://alion.io/company/guntner","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"softgarden","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T13:17:47Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-17T21:46:30Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Your tasks:The Sales Engineer supports customers in Japan by providing product selection and technical advice for our heat exchanger portfolio. The position combines technical expertise with practical requirements from the field to ensure that customers receive accurate recommendations and reliable solutions. While communication with customers and commercial preparation are part of the workflow, technical responsibility remains the primary focus.\nTechnical SupportResponding to technical questions from customers via email or phone.\nProviding technical advice and participating in technical discussions with customers.\nCreating technical documentation.\n\nQuotation and Order ProcessingAnalyze customer requirements to design suitable products based on application and site conditions, while coordinating with the factory to ensure the solutions are technically feasible.\nPrepare and follow up quotations\nWork closely with the factory to ensure smooth order processing.\nCommunicate any necessary clarifications or missing information from customers to avoid delays or discrepancies.\n\nAfter-salesSupport after-sales activities, including troubleshooting and root cause analysis.\nFollow up on progress and coordinate actions with the service team to ensure timely resolution.\n\nAdditional ResponsibilitiesOther ad hoc duties assigned. \n\nYour skills:\nGood written and spoken English skills are essential.\nDegree or Diploma, preferably in an engineering course of study.\nExperience in refrigeration or heat exchanger equipment preferred.\nStrong communication skills for conducting technical meetings, preparing documentation, and providing email support.\nAnalytical thinking with a focus on accuracy, technical quality, and structured problem solving.\nCustomer-oriented approach: confident in dealing with technical issues.\nOrganized, reliable, and able to manage and consistently follow up on multiple projects simultaneously.\nWhat we offer:\nAn open corporate culture\nExciting projects with creative freedom, short decision-making processes\nAn attractive remuneration package\nCorporate benefits with various providers","description_format":"text","description_chars":2115,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Logistics","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-04T21:00:50Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.687,"p_room":0.75,"age_days":24,"expected_fill_days":30,"reasons":["conf:0","velocity","win:late"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/guentner-sales-engineer-japan","json_url":"https://alion.io/job/guentner-sales-engineer-japan.json","meta":{"generated_at":"2026-10-17T23:50:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2263,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2401042},"rest":"https://alion.io/mcp/rest/get_company?id=2401042"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fguentner-sales-engineer-japan"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fguentner-sales-engineer-japan"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fguentner-sales-engineer-japan"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/guentner-sales-engineer-japan\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fguentner-sales-engineer-japan"}]}