{"id":1424924,"url":"https://alion.io/job/guestservices-retail-clerk-big-sur","title":"Retail Clerk - Big Sur","company":{"id":2455564,"name":"Guest Services","domain":"guestservices.com","url":"https://alion.io/company/guestservices-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":33,"ghost_share":0,"stale_share":0.939,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Big Sur, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":90000,"period":"year","method":"role_country_seniority_unknown","sample_n":10823},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Speech Recognition","optional":false}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-21T14:06:57Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"Compensation Amount:\n18.50 USD HourlyJob Summary:\nThe Retail Sales Associate is responsible for assisting customers in making purchases. The Retail Sales Associate is responsible for merchandising and display, receiving money from and disbursing money to customers, and maintaining a high level of customer service at all times.Job Description:\nESSENTIAL FUNCTIONS\nSmile and greet customers entering unit; answer customers’ questions, and provide information on company products, promotions, and policies. Thank each customer.\nDescribe merchandise and explain use, operation, and care of merchandise to customers.\nRecommend, select, and help locate or obtain merchandise based on customer needs and desires.\nCompute sales prices, total purchases and receive and process cash or credit payment.\nIssue receipts, refunds, credit, or change due to customers accurately.\nMaintain cash register and contents within.\nMaintain clean and orderly cash station area; stock and maintain sales area with various supplies and products.\nMaintain neatness and cleanliness of the retail operation.\nTurn in cash drawer and sales reconciliation at shifts’ end.\nAssisting with special events.\nMaintain awareness of safety issues, and report them immediately to your manager.\nSKILL AND KNOWLEDGE REQUIREMENTS INCLUDE\nPartial High School education; High School Diploma/G.E.D. preferred. \nMathematic Skills.\nInterest and knowledge in Washington, DC’s landmarks, monuments and memorials preferred.\nExcellent sanitation habits.\nProfessional appearance.\nAbility to communicate and attend to guests with the highest standard of service.\nAbility to pass cash handling training.\nProblem sensitivity and the ability to recognize when a problem has occurred and communicate it to management. \nPHYSICAL AND MENTAL REQUIREMENTS\nMoving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. \nLifting, carrying, and pushing up to 10 lbs. regularly, 10-15 lbs. frequently, and up to 25 lbs. occasionally.\nWithstanding temperature extremes in indoor/outdoor environments. \nReading and writing work-related documents in English.\nSpeech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.\nConstantly communicates and receives verbal communication with other employees in a sometimes fast paced environment.\nPhysical attendance in unit to perform duties.\nAbility to stand for the entire work day. \nEQUIPMENT USED\nKnowledge of cash register/computer used in unit.\nFounded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.\nGuest Services, Inc. is an Equal Opportunity employer. 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