{"id":2531979,"url":"https://alion.io/job/guesty-professional-services-project-manager","title":"Professional Services Project Manager","company":{"id":1777275,"name":"Guesty","domain":"guesty.com","url":"https://alion.io/company/guesty","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":69000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Jira","optional":false},{"name":"Monday.com","optional":false}],"status":"live","first_seen_at":"2026-10-14T10:41:07Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T03:33:13Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nGuesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works - from guest experience to business growth.\nWith a powerful suite of features and integrations with 150+ industry partners - including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more - Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.\nWe’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.\nIf you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you.\nWe are looking for a Professional Services Project Manager to join our EMEA team!\nAs a Project Manager on the Professional Services team, you will be responsible for leading the successful delivery of onboarding and implementation projects for our strategic and enterprise customers in North America. This role is key in ensuring projects are delivered on time, within scope, and with high quality, while maintaining exceptional communication with both internal and external stakeholders. You’ll collaborate closely with professional services consultants, product, and technical teams to ensure a structured, well-governed onboarding experience that aligns with customer expectations and business goals.\nResponsibilities\nProject Ownership & Planning: Own the full project lifecycle from SOW sign-off to post-onboarding handoff. Develop and manage detailed project plans including timelines, milestones, dependencies, and risk assessments.\nCross-Functional Coordination: Align internal stakeholders across Professional Services, Product, CX, and Sales to ensure deliverables are met on schedule and with quality.\nClient Communication & Relationship Management: Serve as the primary point of contact for project updates, planning, and coordination with strategic and enterprise customers. Maintain open, clear, and timely communication throughout the onboarding process.\nProject Governance: Implement and maintain project governance standards, including change control processes, risk and issue tracking, documentation, and client sign-off management.\nEscalation Management: Proactively identify and manage project risks and roadblocks. Lead internal and customer-facing escalations and drive timely resolution with relevant stakeholders.\n Stakeholder Management: Act as the central liaison (: intermediary) between internal teams and the customer, ensuring alignment around timelines, product readiness, integrations, and client expectations.\nReporting & KPI Tracking: Monitor and report project performance against key metrics, providing transparency to both internal teams and customer stakeholders.\nRequirements\n2-4 years of experience in project management orimplementation roles, ideally within a B2B SaaS or Professional Services environment. \nProven experience managing strategic or enterprise-level customers with complex onboarding requirements.\nDemonstrated ability to lead cross-functional projects with accountability for outcomes. \nSkilled in managing timelines, dependencies, stakeholder communication, and risk. \nExperience with project management tools such as Rocketlane, Asana, Monday.com, or Jira. PMP or equivalent certification is a plus. \nCommunication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with executive-level stakeholders. Comfortable leading high-stakes meetings and managing sensitive conversations.\nTechnical Acumen: Ability to understand software configuration, APIs, and data migration workflows. Experience collaborating with technical and product teams on deliverables.\nOwnership & Accountability: Strong attention to detail with the ability to manage multiple projects simultaneously. High sense of ownership and a proactive approach to problem-solving.\nCustomer Focus: Professional and customer-centric demeanor. Committed to delivering value and long-term success to customers through structured project execution.\n (Bonus) PMS Industry Knowledge: Familiarity with the Property Management Software (PMS) industry or the short-term rental (STR) technology ecosystem is a plus.\nA self-starter who can work independently and collaborate in a fast-paced team environment.\nGuesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.","description_format":"text","description_chars":4772,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Vacation Rentals","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-14T13:03:33Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-10-15T03:54:02Z"},"pay":null,"html_url":"https://alion.io/job/guesty-professional-services-project-manager","json_url":"https://alion.io/job/guesty-professional-services-project-manager.json","meta":{"generated_at":"2026-10-15T03:54:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5524,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1777275},"rest":"https://alion.io/mcp/rest/get_company?id=1777275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fguesty-professional-services-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fguesty-professional-services-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fguesty-professional-services-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/guesty-professional-services-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fguesty-professional-services-project-manager"}]}