Human Centered Design Lead

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Lead Human-Centered Design Integration Across Protege Company

• • Establish and mature HCD standards, design systems, workflows, and scalable practices.
  • Embed user-centered methods (usability analysis, interaction design, service design, experience strategy) into ISG’s engineering and mission workflows.

• • Develop visual/interaction artifacts: wireframes, prototypes, design guides, UI style standards-aligned to how protege will support IC program elements.
  • Translate complex mission/technical concepts into intuitive, human-centered design outputs for internal and external stakeholders.

• Lead and Mentor Multidisciplinary Teams
  • Guide designers, engineers, and cross-functional MPP contributors-mirroring the team-leadership achievements (e.g., scaling HCD teams, coaching designers, delivering high-volume outputs).
  • Facilitate design thinking workshops, production reviews, requirement refinement sessions, and stakeholder engagement cycles.

• Support Program Management & MPP Governance
  • Partner closely with ISG, Guidehouse, and IC Agency collaborators.
  • Contribute to reporting, portfolio visualization, metrics tracking, and design-system sustainability per MPP structures seen in files like MPP ISG.
  • Deliver Research-Driven, Mission-Aligned Solutions.
• Conduct user research, stakeholder interviews, heuristic evaluations, and service design activities rooted in the human-centered engineering mission of Protege MPP.
• Ensure all design outcomes support mission needs, Agency priorities, and protégé capability development.

What You Will Need:

• An ACTIVE and MAINTAINED TOP SECRET with SCI (TS/SCI) Federal or DoD security clearance
• Bachelor's degree
• FIFTEEN (15) or more years' in UX, Human-Centered Design, experience strategy, or interaction design, with THREE (3) or more years' in senior or team-lead roles.
• Experience building design systems, scalable workflows, or multi-channel design outputs.
• Experience supporting defense, intelligence, or federal agencies.
• Experience in user research, usability analysis, prototyping, wireframing, and design thinking facilitation.

What Would Be Nice To Have:

• Masters in Fine Arts (MFA) degree
• Experience building dashboards, metric systems, or portfolio visibility structures.
• Familiarity with emerging creative/AI design tools for accelerating workflows.
• Ability to design for immersive environments, mission-focused interfaces, or complex operational workflows.
• Prior experience supporting protégé development or capability building within federal programs.
• Ability to translate technical/engineering requirements into clear user experience strategies.
• Strong communication skills and stakeholder engagement experience across mixed technical / design audiences.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

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