{"id":1452002,"url":"https://alion.io/job/guidehouse-manager-2","title":"Manager","company":{"id":4179,"name":"Guidehouse","domain":"guidehouse.com","url":"https://alion.io/company/guidehouse","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":135,"ghost_share":0.007,"stale_share":0.615,"repost_share":0.022,"time_to_fill_p50_days":21,"computed_at":"2026-10-16T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":27000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-29T07:57:46Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-16T23:03:49Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Job Family:\nGIC Process (India)Travel Required:\nNoneClearance Required:\nNoneWhat You Will Do:\nLead and manage large teams (Analysts, QCs, TLs, Supervisors) across AML and crypto compliance operations\n\nDrive performance across key metrics: productivity, quality, utilization, and SLA adherence\n\nOwn workforce planning, capacity management, and attrition control\n\nConduct performance management, coaching, and capability-building initiatives\n\nBuild a strong leadership pipeline through mentoring and succession planning\n\nPromote a high-performance culture focused on accountability, compliance, and continuous improvement\n\nEnsure consistent delivery governance across operations and quality benchmarks\n\nAct as the primary client-facing SPOC for delivery, governance, and escalations\n\nLead governance cadence including WBRs/MBRs with data-driven insights\n\nManage client expectations on SLAs, quality, TAT, and compliance adherence\n\nDrive root cause analysis (RCA) and implement corrective actions\n\nHandle escalation management and crisis resolution\n\nIdentify opportunities for client satisfaction, retention, and business growth\n\nOwn end-to-end delivery governance including SLA, productivity, and stakeholder alignment\n\nCollaborate with key internal stakeholders: Compliance, Risk, QA, Training, Product, and Tech teams\n\nEnsure alignment with regulatory updates, client requirements, and operational processes\n\nDrive coordination across Ops, QA, Training, and Tech to improve process outcomes\n\nSupport process transitions, knowledge transfers (KT), and ramp-ups\n\nEnable cross-functional alignment for transformation initiatives\n\nWhat You Will Need:\nLead AML operations across Transaction Monitoring (TMS L1/L2), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD) and Sanctions Screening & Investigations\n\nDrive crypto compliance initiatives including blockchain transaction analysis and wallet tracing\n\nEnsure adherence to regulatory frameworks (FATF, OFAC, FinCEN, BSA/AML)\n\nProvide SME support for complex/high-risk investigations and escalations\n\nDrive risk-based assessments and typology analysis aligned to regulatory standards\n\nStrong expertise in AML / Financial Crime operations\n\nDeep knowledge of Crypto Compliance\n\nStrong understanding of TMS, CDD, EDD,\n\nExpertise in financial crime typologies and blockchain risk indicators\n\nProven experience managing 50-100+ FTE teams\n\nStrong people leadership, coaching, and performance management\n\nAbility to manage high-pressure delivery environments\n\nWhat Would Be Nice To Have:\nMinimum 7+ years of experience in AML / Financial Crime / Crypto Compliance\n\nMinimum 2-3+ years of experience in a leadership role (TL / Supervisor / AM)\n\nProven experience in managing teams and client interactions\n\nMandatory exposure to crypto/AML compliance\n\nStrong command of KPI management, SLA tracking, and reporting\n\nData-driven decision-making and dashboard/reporting expertise\n\nAbout Guidehouse India\nAt Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.\nAcross our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose.\nWe continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you’ll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.\nWhat We Offer\nAt Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.\nOur benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.\nOur comprehensive learning and development programs ensure you’re continuously upskilled and ready to tackle what’s next, so you can shape your own career path while contributing to meaningful, purpose driven work.\nImportant Fraud Notice\nAll official recruitment communications from Guidehouse will come from email addresses ending in @guidehouse.com or @myworkday.com. Guidehouse never charges fees, requests money transfers, or collects payments from educational institutions for recruitment events. Please do not share banking or personal financial information with anyone claiming to represent Guidehouse for hiring purposes.\nContact Us\nIf you have visited our website to explore career opportunities or to apply for a position and have questions, please contact the Guidehouse Recruiting team at . All information you provide will be kept confidential and used only as required to support the recruitment process.\nTo learn more about Guidehouse in India, visit www.guidehouse.com/india.\nGuidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.","description_format":"text","description_chars":5717,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain & Crypto","Digital Government","IT Consulting & Digital Transformation","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-09-29T07:57:46Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.565,"p_room":0.75,"age_days":16,"expected_fill_days":21,"reasons":["conf:1","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/guidehouse-manager-2","json_url":"https://alion.io/job/guidehouse-manager-2.json","meta":{"generated_at":"2026-10-17T00:34:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":692,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4179},"rest":"https://alion.io/mcp/rest/get_company?id=4179"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fguidehouse-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fguidehouse-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fguidehouse-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/guidehouse-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fguidehouse-manager-2"}]}