{"id":1162676,"url":"https://alion.io/job/guidehouse-servicenow-training-specialist","title":"ServiceNow Training Specialist","company":{"id":4179,"name":"Guidehouse","domain":"guidehouse.com","url":"https://alion.io/company/guidehouse","size_band":"5000+","is_staffing_agency":true,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":96,"ghost_share":0,"stale_share":0.688,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Education","role_family":"Education","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","hiring_geo_confidence":"structured","locations":["San Antonio, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":92000,"max":153000,"currency":"USD","period":"year","gross":null,"usd_annual":153000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false},{"name":"Databricks","optional":true},{"name":"Power Apps","optional":true},{"name":"Power Automate","optional":true},{"name":"Power BI","optional":true},{"name":"Scrum","optional":true},{"name":"SharePoint","optional":true},{"name":"UiPath","optional":true}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T08:02:33Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Family:\nSAAS/PAAS/Cloud ConsultingTravel Required:\nUp to 10%Clearance Required:\nActive SecretWhat You Will Do:\nLeading ServiceNow projects, including interacting with clients and users to identify and translate functional requirements\nCollaborating with ServiceNow development teams to design, develop, implement, and administer ServiceNow applications.\nTranslating complex business requirements into technical designs and solutions using ServiceNow.\nSupporting ServiceNow projects by interacting with stakeholders to capture current state processes and pain points, and design future state processes.\nMaintaining frequent engagement with users and stakeholders throughout all phases of the overall project and development efforts.\nCollaborating closely with technical teams in their efforts to develop, configure, and enhance ServiceNow applications.\nStaying current with ServiceNow products, features, and industry trends to drive innovation.\nConducting technical assessments and providing recommendations for improving existing ServiceNow implementations.\nBuilding functional work products such as, but not limited to, process maps, design documents, and communications.\nSupporting functional product testing and training activities.\nCreating technical and functional documentation for ServiceNow solutions.\n What You Will Need:\nMust POSSESS and MAINTAIN a Federal or DoD \"SECRET\" security clearance; candidates must obtain an approved adjudication of clearance before onboarding with Guidehouse.\nA Minimum of FIVE (5) years of professional experience.\nBachelor's degree or equivalent experience\nExperience with Software Development Lifecycle methodologies, deliverables, and controls\nKnowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM, as well as App Engine and Scoped Apps\nExperience with Software Development Lifecycle methodologies, deliverables, and controls\nWell-rounded technology consulting experience desired, to include the ability to define requirements, lead client meetings, facilitate UAT, and conduct training\nExperience working in an Agile environment\n What Would Be Nice To Have:\nOne (1) or more ServiceNow certifications (e.g., CSA, CIS, CAD)\nAgile, SCRUM, or SAFe certifications\nExcellent verbal and written communication skills\nStrong analytical, problem-solving skills\nAbility to work effectively in a team environment\nStrong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels\nHeightened attention to detail\nKnowledge of the capabilities of other low-code and no-code technology platforms, such as Power Apps, Power Automate, SharePoint, UiPath, Databricks, Power BI, and Tableau\nHands-on experience configuring ServiceNow solutions\nGeneral understanding of financial management aspects (i.e., financial operations, financial innovation, internal control, risk management, etc.), particularly in a federal environment\nThe annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer:\nGuidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.\nBenefits include:\nMedical, Rx, Dental & Vision Insurance\n\nPersonal and Family Sick Time & Company Paid Holidays\n\nPosition may be eligible for a discretionary variable incentive bonus\n\nParental Leave and Adoption Assistance\n\n401(k) Retirement Plan\n\nBasic Life & Supplemental Life\n\nHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts\n\nShort-Term & Long-Term Disability\n\nStudent Loan PayDown\n\nTuition Reimbursement, Personal Development & Learning Opportunities\n\nSkills Development & Certifications\n\nEmployee Referral Program\n\nCorporate Sponsored Events & Community Outreach\n\nEmergency Back-Up Childcare Program\n\nMobility Stipend\n\nAbout Guidehouse\nGuidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.\nGuidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.\nIf you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.\nAll communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.\nIf any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.\nGuidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.","description_format":"text","description_chars":6162,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education"],"lifecycle":[{"event":"open","at":"2026-09-24T00:38:34Z"}],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.379,"p_room":1,"age_days":1,"expected_fill_days":21,"reasons":["conf:1","agency","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":153000,"is_top_pay":true},"html_url":"https://alion.io/job/guidehouse-servicenow-training-specialist","json_url":"https://alion.io/job/guidehouse-servicenow-training-specialist.json","meta":{"generated_at":"2026-09-24T08:08:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}