{"id":233170,"url":"https://alion.io/job/guidepoint-client-service-associate-class-of-2027-3","title":"Client Service Associate (Class of 2027)","company":{"id":58600,"name":"Guidepoint","domain":"guidepoint.com","url":"https://alion.io/company/guidepoint","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":28,"ghost_share":0,"stale_share":0.321,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":65000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-08-17T20:26:15Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-09-25T23:25:35Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Overview:\nGuidepoint’s Client Service team connects leading consultancies with the subject-matter experts they need to make informed business decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience.\nAs an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required.\nWho We Are:\nHigh-performing team driven by execution, accountability, and consistent client impact\nClient-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate\nTeam committed to developing talent through hands-on mentorship, coaching, and leadership support\nWorkplace that embeds continuous learning and career development as a core part of how we grow and excel\nEnvironment where strong performers take on increasing leadership, commercial responsibility, and client ownership\nGuidepoint is passionate about your career growth: Check out our Client Service Career Trajectory\nWhat You Will Own:\nRecruit new experts into Guidepoint’s network and engage them for client consultations\nIndependently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts\nLead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration\nDefine sourcing strategies for each client request based on project scope, urgency, and target expert profile\nManage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution\nWhat You Have:\nBachelor’s degree, with minimum 3.0 GPA or higher required\nPrevious relevant internship, volunteer, or extracurricular experience\nAI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication\nAbility to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment\nCuriosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service \nApplicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role\nSuccessful Associates:\nAre ambitious and thrive in competitive and fast paced environments\nAre motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales\nQuickly understand the commercial context behind client requests and identify the most relevant experts\nDemonstrate strong time management and organizational skills, with the ability to manage multiple priorities under tight deadlines\nAre comfortable engaging senior professionals by phone, building rapport quickly, and assessing fit for client needs\nAre resourceful, intellectually curious, and are driven to continuously learn\nCommunicate clearly and professionally, both verbally and in writing\nDemonstrate strong problem-solving skills, sound judgment, and the ability to work both independently and collaboratively\n\nWhat We Offer:\nThe annual base salary for this position is $60,000. Additionally, this position is eligible for a yearly bonus of up to $4,000 based on performance.\nFor strong performers, this role offers an accelerated path to greater responsibility and increased earnings potential. High-performing Associates may be promoted to a Project Manager after as little as six months, based on consistently delivering strong performance and professional readiness. This progression includes a base salary of $65,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients.\nYou will also be eligible for the following benefits:\n15 days of PTO, 10 paid holidays, and sick leave\nComprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability\n401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance\nCommuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP)\nUnlimited access to self-paced learning through LinkedIn Learning\nIn-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays\nAnnual company-sponsored athletic leagues and wellness activities\nCharitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees\nCasual work environment with regular team-building events and social activities\nInterview Process:\nInitial conversation with a member of the Talent Acquisition team\nInterview with the hiring manager(s) \nMock assessment\nComplete a timed simulated client request project and gain more insight into the role\nOn-site interview with team members\nFinal decision and feedback\nAbout Guidepoint:\nGuidepoint powers end-to-end research workflows for the world’s best research teams.\nBacked by a global network of more than2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process-from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.\nAt Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.\nAI Disclosure\nFor select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.\nThe above pilots is for testing purposes and our company will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact \nBase salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.\nCompensation\n$60,000—$60,000 USD","description_format":"text","description_chars":7306,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Gym membership","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Market Research","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-09-05T09:54:48Z"}],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.766,"p_room":0.9,"age_days":38,"expected_fill_days":75,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-09-25T05:45:01Z"},"pay":{"stated_usd_annual":65000,"is_top_pay":false},"html_url":"https://alion.io/job/guidepoint-client-service-associate-class-of-2027-3","json_url":"https://alion.io/job/guidepoint-client-service-associate-class-of-2027-3.json","meta":{"generated_at":"2026-09-26T03:06:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3314,"day_limit":5000,"remaining_today":1686,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}