{"id":233167,"url":"https://alion.io/job/guidepoint-client-service-associate-december-2026-graduates-2","title":"Client Service Associate (December 2026 Graduates)","company":{"id":58600,"name":"Guidepoint","domain":"guidepoint.com","url":"https://alion.io/company/guidepoint","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":23,"ghost_share":0,"stale_share":0.478,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-17T20:42:19Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-25T17:47:17Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":68},"description":"Overview \nGuidepoint’s Client Service team works with connects the world’s leading businesses with expertise to drive critical decisions. We are looking for Associates who want to compete, be accountable and build a career in premium client service and execution. \nThis is a fast-paced, commercial role. You will research unfamiliar markets, identify and engage the world’s leading experts, and respond to client needs that can change within hours. You will spend significant time on the phone, but success goes beyond call volume. It comes from arriving prepared, asking better questions, finding opportunities others miss and delighting Guidepoint’s clients. . \nYou will support clients across financial services, consulting healthcare, and corporate markets. As you build skills and deliver results, you will take on greater responsibility for client relationships and commercial results. \nWhat You Will Own \nUnderstand each client’s business question, research the market and identify the right experts. \nLead cold outreach and phone conversations with senior professionals, build rapport, handle objections and earn their participation in client consultations. \nOwn search results. Test new approaches, bring ideas to your team and stay accountable for the client outcome. \nManage multiple urgent requests at once while delivering the speed, accuracy and attention to detail clients expect. \nUse Guidepoint’s AI-enabled, agentic research tools to move work forward. Direct workflows with clear logic, evaluate the results, identify gaps and apply human judgment before acting. \nLearn each client’s priorities and build the trust that supports lasting relationships and future business. \nWhat You Will Gain \nExposure to leading decision makers: Work on research requests from major investment firms, consultancies, and corporations. Learn how clients approach business questions and engage with senior professionals across industries. \nTransferable commercial skills: Build research, communication, persuasion, negotiation, and project management skills through hands-on work, coaching, and mentorship from experienced team members. \nA path to client ownership: Develop from recruiting experts and supporting delivery teams to overseeing your own clients as a Client Service Manager. Strong performers can pursue broader responsibility inclient relationshipmanagement, revenue growth, and leadership. \nWho You Are \nDriven: You are competitive, motivated by goals and energized by the connection between your performance, commercial impact and earning potential. \nAccountable: You prepare before conversations, follow through without being chased and find another route when your first approach does not work. \nCurious: You want to understand how businesses and markets work, and you turn your research into stronger ideas and better results for clients. \nAttentive: You listen for what a client is trying to accomplish and invest in relationships, not just individual transactions. \nRelentless: You are comfortable picking up the phone, engaging senior professionals and hearing “no” without losing momentum. \nRequired Skills \nA bachelor'sand evidence of achievement through work, internships, leadership, athletics or other demanding commitments. Finance, Economics and related studies are relevant.. We value demonstrated commercial drive and results across academic backgrounds. \nAuthorization to work in the United States without current or future employer-sponsored visa sponsorship. Guidepoint does not provide visa sponsorship for this role. \nCompensation and Career Growth \nThe annual base salary for this position is $70,000. The role is also eligible for a yearly performance bonus of up to $4,000. \nAdvancement to Client Service Manager is earned through sustained results and professional readiness. You will build toward overseeing your own clients by demonstrating sound judgment, reliable delivery, and an understanding of client needs. Progression brings greater responsibility for client relationships and commercial results. High performing associates may be fast tracked and will be eligible for monthly commission on applicable client-facing project work. \nBenefits \n15 days of PTO, 10 paid holidays and sick leave. \nMedical, dental and vision coverage, plus additional insurance and wellness benefits. \nA 401(k) with a company match of up to 10% of employee contributions. \nCommuter benefits, office events and other employee programs. \nInterview Process:\nInitial conversation with a member of the Talent Acquisition team\nInterview with the hiring manager(s) \nMock assessment\nComplete a timed simulated client request project and gain more insight into the role\nOn-site interview with team members\nFinal decision and feedback\nAbout Guidepoint: \nGuidepoint powers end-to-end research workflows for the world’s best research teams.\nBacked by a global network of more than2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process-from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.\nAt Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.\nAI Disclosure\nFor select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.\nThe above pilots is for testing purposes and our company will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact \nBase salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.\nCompensation\n$70,000—$70,000 USD","description_format":"text","description_chars":6241,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Market Research","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-09-05T09:54:48Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.654,"p_room":0.6,"age_days":68,"expected_fill_days":75,"reasons":["conf:3","velocity","win:late","crowd:"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":true},"html_url":"https://alion.io/job/guidepoint-client-service-associate-december-2026-graduates-2","json_url":"https://alion.io/job/guidepoint-client-service-associate-december-2026-graduates-2.json","meta":{"generated_at":"2026-10-25T18:17:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26038,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58600},"rest":"https://alion.io/mcp/rest/get_company?id=58600"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fguidepoint-client-service-associate-december-2026-graduates-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fguidepoint-client-service-associate-december-2026-graduates-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fguidepoint-client-service-associate-december-2026-graduates-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/guidepoint-client-service-associate-december-2026-graduates-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fguidepoint-client-service-associate-december-2026-graduates-2"}]}