{"id":233028,"url":"https://alion.io/job/guidepoint-client-service-associate","title":"Client Service Associate","company":{"id":58600,"name":"Guidepoint","domain":"guidepoint.com","url":"https://alion.io/company/guidepoint","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":19,"ghost_share":0,"stale_share":0.526,"repost_share":0,"time_to_fill_p50_days":78,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-09-04T09:22:26Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-11-11T05:29:23Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":68},"description":"Overview:\nThe Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.\nAs an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles.\nCome work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.\nWhat You’ll Do:\nReview and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project\nUtilise the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on\nScreen experts for their suitability for specific client projects and create professional profiles for client consideration\nOperate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors\nWhat You Have:\nBachelor’s degree from a recognized tertiary institution\nOutgoing personality with the ability to speak with people at all professional levels\nIntellectual curiosity and desire to learn\nExcellent written and verbal communication skills\nEffective time management and organizational skills\nDemonstrated ability to work both individually and as part of a team\nAbility to work in a fast-paced entrepreneurial environment\nFluency in English required; Bahasais preferred but not required\n\nWhat We Offer:\nCompetitive compensation\nGroup medical insurance coverage and dental benefits\nGym benefits\nCasual, multicultural work environment\nCentral office location\nAbout Guidepoint:\nGuidepoint powers end-to-end research workflows for the world’s best research teams.\nBacked by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process-from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.\nAt Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. 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