{"id":233097,"url":"https://alion.io/job/guidepoint-project-manager-client-service-2","title":"Project Manager, Client Service (Corporate)","company":{"id":58600,"name":"Guidepoint","domain":"guidepoint.com","url":"https://alion.io/company/guidepoint","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":25,"ghost_share":0,"stale_share":0.48,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":108000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":353},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-18T13:30:12Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T09:20:09Z","board_verified":true,"closed_at":null,"days_open":125,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":125},"description":"Overview:\nThe Client Service team connects Guidepoint’sclients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.\nPlay a vital role in Guidepoint’s success.\nAs a Project Manager on the Client Service team, you will be responsible for managing key client accounts and overseeing a team of Associates to best match our clients with the right Advisors for their projects.\nInterview Process:\nMeet your Guidepoint Recruiter!Initial Candidate Screen \n\nMeet the Guidepoint Teams!Hiring Manager Interview \n\nMock Assessment(Role dependent)Complete a simulated client request and gain more insight into the role\n\nMock InterviewDiscuss your assessment with the Guidepoint teams\n\nInterview Process Outcome\nWho We Are: \nTeam-oriented and collaborative\nHard-working professionals who strive for excellence\nBuilt-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients\nHands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint\nGuidepoint is passionate about your career growth: Check out our Client Service Career Trajectory \nWhat You Will Own:\nServe as the main point of contact responsible for the day-to-day relationship and service delivery for our clients\nCoordinate and work with a team of Associates to Execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more\nProvide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client project\nWork closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services\nWork with other Project Managers on the team to provide industry guidance for projects\nExperience You Will Bring:\nBachelor’s or master’s degree\n2+ years of client-facing or account management experience \nPrevious experience managing a team\nThe right to work in the UK\nSkills You Will Bring:\nDesire to work in a sales/lead generation role that is KPI and metrics-driven \nAbility to work in a fast-paced, results-oriented environment\nExcellent time management and organizational skills\nOutgoing personality with the ability to speak with people at all professional levels\nIntellectual curiosity and desire to learn\nExcellent written and verbal communication skills\nDemonstrated ability to work both individually and as part of a team\nWhat We Offer:\nCompetitive salary, bonus and benefits\nExcellent medical coverage through BUPA\nExcellent professional development opportunities\nSupportive culture that celebrates and rewards success\nMonthly Happy Hour, Social Events, Summer Fridays\nYear-round company sponsored sports and team building events\nInformal work environment\nEmployee Assistance Programs\nVolunteer days\nAbout Guidepoint:\nGuidepoint powers end-to-end research workflows for the world’s best research teams.\nBacked by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process-from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.\nAt Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. 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