{"id":1994583,"url":"https://alion.io/job/guidewell-payroll-associate","title":"Payroll Associate","company":{"id":1879592,"name":"GuideWell","domain":"guidewell.com","url":"https://alion.io/company/guidewell","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":24,"max":38,"currency":"USD","period":"hour","gross":null,"usd_annual":76000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-07T06:00:24Z","employer_posted_date":null,"last_verified_at":"2026-10-07T06:00:24Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"JOB SUMMARY:The Payroll Associate processes payroll for the GuideWell family of companies, ensuring accurate and timely payments in compliance with Federal and State regulations. As a first-contact resource, the Payroll Associate provides customer service for employee payroll, time and labor inquiries through phone, email, and help desk channels, resolving routine issues and escalating complex cases.\nESSENTIAL FUNCTIONS:Payroll Processing & Data EntryPerform transactional and administrative data entry, including, but not limited to: benefit corrections, severance, PTO donations, deduction set up, direct deposits, duplicate W2s and paystubs, garnishments, writs, levies, child support, bankruptcies, military differential, leave coding, manual checks, subpoenas, workers comp statements, security requests, verifications, as required while ensuring accurate employee earnings.\nPayroll Audit & ComplianceResponsible for working pre-payroll duties in preparation for the upcoming pay period including, but not limited to: employee pay status changes, auditing of timecards, validation of special payments, and auditing of variances in pay. Performs functions needed to FUNCTIONSpayroll in compliance with State and Federal regulatory requirements and internal Corporate Policies as it relates to employee’s pay.\nEmployee Service & Issue ResolutionServe as first contact for payroll, time and labor, and web clock inquiries via phone, email, or help desk, escalating as appropriate. Research and resolve paycheck questions, including being able to explain the calculation of net pay to an employee. Provide information on employee self-service, company policies, and government regulations.\nPayment & Account ManagementManage paycheck distribution issues and communicate corrections to employees. Resolve issues and process repayments as needed. \nProcess Improvement & DocumentationCreate and maintain standard operating procedures (SOPs) for payroll operations. Identify and recommend process improvements. Provide feedback on employee issues to management.\nTeam Collaboration & SupportWork collaboratively within the team to drive improvements and consistency in payroll processes. Support the integrity of employee records and coordinate with Payroll Accounting as needed.\nRequired Qualifications:\n4+ years related work experience. Experience with HRIS/Payroll systems\nHigh school diploma or GED Basic knowledge of calculating a paycheck from gross to net pay\nProficiency with Microsoft Office products (Word, Excel, Outlook). \nStrong interpersonal, verbal (phone) and written communication, as well as active listening skills to handle a volume of inbound inquiries from employees; this position continually requires demonstrated poise, tact and diplomacy.\nPreferred Qualifications:\nGeneral knowledge of Payroll & HR policies and procedures. \nAssociate or bachelor’s degree in related field. \nExperience working with Oracle Cloud HCM Payroll module and ADP Payment Solutions.\nGeneral Physical Demands\nSedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. \n\nWhat We Offer:\nAs a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living. \n\nTo support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: \n\nMedical, dental, vision, life and global travel health insurance;\n\nIncome protection benefits: life insurance, short- and long-term disability programs;\n\nLeave programs to support personal circumstances;\n\nRetirement Savings Plan including employer match;\n\nPaid time off, volunteer time off, 10 holidays and 2 well-being days;\n\nAdditional voluntary benefits available; and\n\nA comprehensive wellness program\n\nEmployee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.\n\nTo support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. \n\nHourly Pay Range: $24 - $38\n\nTypical Hourly Pay Range: $24 - $30\n\nFinal pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.\n\nWe are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.\nOriginally posted on Himalayas","description_format":"text","description_chars":4897,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance","Life insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T08:30:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":36,"reasons":["seen:5","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":76000,"is_top_pay":false},"html_url":"https://alion.io/job/guidewell-payroll-associate","json_url":"https://alion.io/job/guidewell-payroll-associate.json","meta":{"generated_at":"2026-10-13T11:43:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18087,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1879592},"rest":"https://alion.io/mcp/rest/get_company?id=1879592"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fguidewell-payroll-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fguidewell-payroll-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fguidewell-payroll-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/guidewell-payroll-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fguidewell-payroll-associate"}]}