{"id":2117163,"url":"https://alion.io/job/guidewire-senior-project-manager-professional-services","title":"Senior Project Manager, Professional Services","company":{"id":6488,"name":"Guidewire","domain":"guidewire.com","url":"https://alion.io/company/guidewire","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":11,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":98000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6904},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Power BI","optional":false},{"name":"Agile","optional":true},{"name":"Microsoft Project","optional":true},{"name":"Smartsheet","optional":true},{"name":"Waterfall","optional":true}],"status":"live","first_seen_at":"2026-10-08T23:30:25Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-31T00:57:04Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Summary\nAs a Project Manager/Senior Project Manager, you'll guide complex Guidewire platform implementations from start to finish-making sure they're delivered on time, within budget, and exceed quality expectations. You'll take full ownership of fixed-price and outcome-based engagements, driving rigorous scope management, financial discipline, and commercial accountability throughout the delivery lifecycle. You'll represent both the client's needs and our internal delivery standards, keeping things running smoothly and ensuring our services bring real, measurable value.You will coordinate across teams, build strong client relationships, and work closely with senior leaders to deliver on project success and customer satisfaction. You'll bring structured implementation experience-drawing on ERP-style delivery disciplines and sound financial management-to ensure large-scale Guidewire deployments are governed and executed to the highest standard.\nJob Description\nKey Responsibilities\nCommunication and Stakeholder Engagement\nStrong communication skills, with an ability to effectively engage with stakeholders at all levels, including regular status reporting and expectation management\n\nComfortable presenting project updates and discussing project performance with stakeholders at all levels-including transparent reporting on scope status, financial health, EVM indicators, and milestone billing progress\n\nCommunicate proactively when scope, schedule, or budget assumptions are at risk, facilitating timely decisions and formal change control resolution\n\nAbility to manage global teams and work with multiple partners or vendors to deliver value\n\nBuild and maintain trusted relationships with client executives, programme sponsors, and delivery teams throughout the engagement lifecycle\n\nScope Management\nEstablish a baseline project scope at engagement outset, ensuring all deliverables, exclusions, and assumptions are formally documented, agreed, and signed off by relevant client stakeholders\n\nOwn and enforce the project's change control process end-to-end-evaluating all change requests for scope, schedule, cost, and commercial impact before recommending approval or rejection\n\nMaintain a comprehensive Change Control Log, ensuring all changes are assessed, approved through appropriate governance channels, and reflected in updated project baselines\n\nPartner with Solution Architects and Technical Leads to assess the implementation impact of proposed changes, ensuring effort and cost implications are accurately captured before commitments are made\n\nProactively identify and manage scope creep risks-educating client teams on contractual boundaries and the cost of change-to protect both the project's commercial position and the client relationship\n\nEnsure that all scope changes on fixed-price engagements are commercially rebaselined where required, with updated SOW addenda or Change Orders issued and signed before additional work commences\n\nFinancial Management and Reporting\nOwn project financial performance end-to-end-tracking budgets, forecasting costs, and managing margin across fixed-price and outcome-based engagements\n\nApply Earned Value Management (EVM) methodology rigorously across the project lifecycle, tracking and reporting Planned Value (PV), Earned Value (EV), and Actual Cost (AC) at the workstream and project level\n\nProduce and present regular EVM performance reports, including Schedule Variance (SV), Cost Variance (CV), Schedule Performance Index (SPI), and Cost Performance Index (CPI)-using these metrics to drive early intervention when performance deviates from baseline\n\nMaintain and update Estimate-at-Completion (EAC) and Estimate-to-Complete (ETC) forecasts regularly, incorporating actual performance data and risk-adjusted projections to give senior leadership reliable financial visibility\n\nDesign and manage milestone-based billing schedules aligned to contractual terms-defining clear, measurable acceptance criteria for each billing milestone upfront and ensuring delivery evidence is documented and ready to support timely invoicing\n\nProactively manage billing milestone achievement, coordinating with client stakeholders to secure formal sign-off and with Finance teams to ensure invoices are raised accurately and without delay\n\nIdentify and escalate financial risks early-including margin erosion, cost overruns, and billing delays-and develop mitigation plans to protect project and portfolio financial health\n\nCollaborate with Engagement Managers and Finance teams on revenue recognition, project profitability reporting, and period-end financial close activities\n\nProject Delivery and Customer Experience\nDevelop and maintain project plans, schedules, and budgets structured around fixed-price or outcome-based commercial models, adjusting plans proactively to protect margin and contractual commitments\n\nLead delivery across the full Guidewire implementation lifecycle-including Fit-Gap Analysis, Solution Design, Configuration, System Integration Testing, UAT, and Go-Live Cutover-applying ERP-style phase-gate governance to manage quality and risk\n\nDefine clear project scope and objectives at engagement outset, preventing scope creep through robust change control and aligned stakeholder expectations\n\nServe as the primary contact for day-to-day client communication, proactively managing issues, decisions, and risks to maintain delivery momentum\n\nOperational Excellence and Governance\nApply consistent project frameworks and improve delivery methods over time, incorporating lessons from Guidewire and broader ERP implementation best practices\n\nEstablish phase-gate review structures and go/no-go criteria for key delivery milestones, ensuring quality and readiness before phase progression\n\nSet up clear governance structures-including project dashboards, weekly status reporting, financial reporting packs, escalation paths, and steering committee cadences-for full transparency at all levels\n\nDefine and enforce formal change control processes that protect fixed-price commercial positions while maintaining constructive client relationships\n\nContribute to the development of delivery standards, financial templates, and scope management frameworks that can be reused across the Professional Services practice\n\nCross-Functional Collaboration\nWork seamlessly with Delivery Engineering, Product, Sales, Finance, and external teams to align delivery and customer outcomes\n\nPartner with Solution Architects and Technical Leads to maintain alignment between implementation scope, delivery effort, and commercial baselines\n\nCoordinate SI partners, third-party vendors, and client IT teams in complex multi-party delivery environments-managing interdependencies and shared accountability\n\nSupport handoffs between phases or teams to ensure continuity, financial accuracy, and scope integrity\n\nKPIs & Success Metrics\nProject On-time & On-budget Delivery - Projects delivered within agreed timelines and budget envelopes\n\nFixed-Price Margin Performance - Delivery within approved cost envelopes; EAC within tolerance of baseline at each reporting cycle\n\nEVM Performance - CPI and SPI maintained within agreed thresholds; variances identified and actioned early\n\nBilling Milestone Achievement - Milestones completed, accepted, and invoiced on schedule with zero billing delays attributable to incomplete delivery documentation\n\nScope Governance - All scope changes processed through formal change control; zero uncontrolled scope additions\n\nCustomer Satisfaction - Positive stakeholder feedback and confidence in delivery and financial transparency\n\nKey Skills & Experience\nStrong expertise in managing schedules, scope, and quality across complex enterprise software projects, including fixed-price and outcome-based commercial structures\n\nDemonstrated ownership of scope management end-to-end-including scope baselining, change control, and commercial re-baselining on fixed-price engagements\n\nProven experience applying Earned Value Management (EVM) methodology-producing EV-based financial reports including CV, SV, CPI, SPI, EAC, and ETC for senior stakeholder consumption\n\nExperience designing and managing milestone-based billing schedules, including the definition of acceptance criteria, delivery evidence management, and invoicing coordination\n\nDemonstrated experience leading structured implementation lifecycle delivery (Fit-Gap, Design, Configure, Test, Cutover) on Guidewire or comparable ERP/enterprise platforms\n\nClear and confident communicator-comfortable presenting financial performance, scope status, and delivery health to both client and internal stakeholders at all levels\n\nProactive risk manager and problem solver under pressure, with the ability to protect commercial positions while maintaining client trust\n\nFinancially savvy-able to manage budgets, apply EVM disciplines, produce accurate forecasts, and support revenue recognition and period-end close activities\n\nSkilled in setting up governance structures, including phase-gate controls, steering committees, financial dashboards, and change control frameworks\n\nFamiliarity with delivery platforms and tools like Jira, Confluence, MS Project, Asana, and Power BI\n\nBasic understanding of the insurance industry and regional trends\n\nAbility to travel up to 50% of the time\n\nPreferred Skills & Experience\n5 - 10+ years of hands-on project or program delivery experience in software or professional services, with demonstrated experience on Guidewire or large-scale ERP implementations (e.g. SAP, Oracle, Majesco, Duck Creek)\n\nProven track record delivering fixed-price or outcome-based contracts to time, budget, and quality-with demonstrable experience protecting margin through scope and financial discipline\n\nPMP, PRINCE2, or other formal project management certifications; EVM-specific training or certification (e.g. PMI-SP, EVP) is highly regarded\n\nStrong working knowledge of financial management concepts, including Earned Value, revenue recognition principles, and project profitability reporting\n\nExperience designing milestone billing frameworks and managing the full billing lifecycle from milestone definition through to invoice and cash collection\n\nExperience with SaaS or cloud-based delivery models\n\nBackground in highly regulated sectors, insurance, or financial services\n\nExposure to pre-sales activities, including SOW development, fixed-price proposal construction, and outcome-based commercial modelling\n\nExperience with remote or multi-region project coordination\n\nPrevious success in mentoring or developing junior project management staff\n\nSkilled at identifying client retention and expansion opportunities during delivery\n\nFamiliarity with Agile, hybrid, or waterfall methodologies as applied to large enterprise implementations\n\nHands-on use of modern PM tools like Microsoft Project, Clarity, Smartsheet, Asana, or Power BI\n\nAbout Guidewire\nGuidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.\nAs a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.\nFor more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.\nGuidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. 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