{"id":2168353,"url":"https://alion.io/job/guidewire-senior-site-reliability-engineer-platform-engineering","title":"Senior Site Reliability Engineer — Platform Engineering","company":{"id":6488,"name":"Guidewire","domain":"guidewire.com","url":"https://alion.io/company/guidewire","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":163000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon Aurora","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Apache HTTP Server","optional":false},{"name":"Apache Tomcat","optional":false},{"name":"AWS","optional":false},{"name":"Bash","optional":false},{"name":"Bitbucket","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"FluxCD","optional":false},{"name":"Git","optional":false},{"name":"GitOps","optional":false},{"name":"Go","optional":false},{"name":"Helm","optional":false},{"name":"Incident Management","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Okta","optional":false},{"name":"PagerDuty","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"Self-Healing","optional":false},{"name":"TeamCity","optional":false},{"name":"Terraform","optional":false},{"name":"Terragrunt","optional":false},{"name":"Agile","optional":true},{"name":"Apache Kafka","optional":true},{"name":"Crossplane","optional":true},{"name":"Kanban","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-09T10:54:15Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T11:22:10Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Summary\nAt Guidewire, we build the technology that helps Property and Casualty (P&C) insurance companies take care of their customers when it matters most. Our products support the core insurance lifecycle-from selling and underwriting policies to settling claims and billing customers-alongside capabilities for data management, digital portals, and predictive analytics.These products run on the Guidewire Cloud Platform, serving hundreds of insurance providers worldwide and processing billions of dollars of business. We are a market leader, a Top Cloud Employer on Glassdoor, and a company guided by integrity, rationality, and collegiality.\nWe are looking for a Senior Site Reliability Engineer who wants to build software, not just operate it.\nThe Platform team is transforming from an operations-focused function into a modern engineering organization. We are investing in automation, developer tooling, platform capabilities, and resilient systems that make it easier to build, deploy, operate, and scale Guidewire products. This is an opportunity to help shape that transformation while working on systems that matter at global scale.\nAs a Senior SRE, you will design and develop software that improves the reliability, availability, performance, and operability of Guidewire’s flagship cloud platform and InsuranceSuite products. You will write production code, build internal platforms and automation, improve observability, and partner closely with product engineers to solve complex reliability challenges.\nYou will work across AWS, Kubernetes, Linux, databases, identity platforms, and distributed systems. The ideal candidate combines strong software engineering instincts with deep operational experience and enjoys turning recurring operational problems into reliable, maintainable software.\nIf your instinct is to automate, simplify, and improve the system-and if you would rather write code than click through a GUI-we would love to hear from you.\nJob Description\nWhat you’ll do\nDesign, develop, test, and operate software and platform capabilities for resilient, multi-tenant SaaS systems.\nApply software engineering and SRE practices to shared infrastructure and customer-centric application environments.\nBuild automation and developer tooling that improve deployment, operations, reliability, and the engineering experience.\nDevelop and maintain AWS infrastructure and services using Infrastructure as Code and GitOps practices.\nEngineer and improve containerized platforms based on Docker, Helm, Kubernetes, and Amazon EKS, including networking, CNI, and ingress.\nContribute features, bug fixes, reliability improvements, and architectural enhancements to core infrastructure systems and, where appropriate, the product itself.\nDesign and operate reliable SAML/OAuth-based authentication and single sign-on platforms.\nBuild observability capabilities across logging, metrics, tracing, alerting, dashboards, and application performance monitoring.\nHelp evolve the platform toward self-healing operations through automation, intelligent signals, and well-designed control loops.\nImprove incident management by helping teams identify, mitigate, and learn from reliability risks and production issues.\nSupport 24x7x365 follow-the-sun operations of critical production systems through automation, documentation, and effective engineering practices.\nCreate clear system documentation, runbooks, and training materials that enable the wider engineering organization.\nCollaborate with product and engineering teams to define non-functional requirements for availability, performance, observability, security, and maintainability.\nMentor teammates and raise the standard for software quality, operational excellence, and reliability engineering.\nWhat you bring\nEngineering and technical experience\nBachelor’s degree in Computer Science or a related field, or equivalent practical experience.\nStrong software development and task automation skills in Bash, Python, Go, or similar languages.\nA track record of building, testing, deploying, and maintaining production software-not only configuring systems.\nDeep experience with Linux systems and production engineering.\nExtensive hands-on experience designing and automating solutions on Amazon Web Services (AWS).\nStrong experience with Kubernetes and containerized production environments, including Docker, Helm, Amazon EKS, CNI, and ingress networking.\nExperience with Infrastructure as Code tools such as Terraform, Terragrunt, or Terraspace.\nExperience with DevOps/GitOps tooling such as Git, Bitbucket, Flux CD, or TeamCity, including promotion and release controls.\nExperience supporting production web applications built with Java, Apache, and/or Tomcat.\nExperience operating complex, microservice-based systems at scale.\nStrong understanding of observability and incident response, with tools such as Datadog, CloudWatch, and PagerDuty.\nExperience with relational databases such as Aurora PostgreSQL and/or Oracle RDS.\nStrong understanding of Single Sign-On, SAML, and OAuth; hands-on experience with Okta is a plus.\nSolid understanding of X.509 certificates, public-key infrastructure, and core encryption concepts.\nFamiliarity with event-store and stream-processing technologies such as Kafka or AWS SQS.\nExperience with application development, JSON, web technologies, user interfaces, and distributed system architecture.\nFamiliarity with Open Application Model platforms such as KubeVela or Crossplane is a plus.\nPractical experience using AI and data-driven insights to improve engineering productivity, reliability, and decision-making.\nWorking knowledge of agile software development practices, including Scrum and Kanban.\nHow you work\nYou prefer writing code over clicking through a GUI.\nYou are curious, pragmatic, and comfortable learning unfamiliar technologies quickly.\nYou enjoy teaching, mentoring, and working across organizational boundaries.\nYou bring strong troubleshooting and analytical skills and can make sound decisions under pressure.\nYou take ownership, follow through, and consistently meet your commitments.\nYou communicate clearly with both technical and non-technical audiences.\nYou are a positive, collaborative teammate who helps turn ambiguous problems into executable plans.\nYou champion a culture of reliability through practices such as blameless postmortems, SLOs, automation, and continuous learning.\nYou are excited to help shape an engineering team that treats operations as a software problem and reliability as a shared product responsibility.\nOther requirements\nAbility to read, write, and speak English.\nParticipation in a rotating on-call schedule for weekend production emergencies and operational support.\nOccasional travel-less than 5%-to other Guidewire offices for training and team meetings.\nWhy join us?\nYou will help transform a critical platform team while working on software that operates at meaningful global scale. You will have the opportunity to influence architecture, build engineering foundations, and make the systems used by Guidewire and its customers more reliable every day.\nAt Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI. We empower our teams to experiment, learn, and use emerging technologies and data-driven insights to improve productivity and outcomes.\nAbout Guidewire\nGuidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.\nAs a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.\nFor more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.\nGuidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.\nGuidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at , our disability partner, or schedule a call with an EmployAbility expert (calendar booking slot) for a confidential conversation.","description_format":"text","description_chars":9144,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Predictive Analytics","Property & Casualty Insurance","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-09T10:54:15Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":28,"reasons":["conf:7","velocity","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/guidewire-senior-site-reliability-engineer-platform-engineering","json_url":"https://alion.io/job/guidewire-senior-site-reliability-engineer-platform-engineering.json","meta":{"generated_at":"2026-10-13T13:10:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20488,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6488},"rest":"https://alion.io/mcp/rest/get_company?id=6488"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fguidewire-senior-site-reliability-engineer-platform-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fguidewire-senior-site-reliability-engineer-platform-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fguidewire-senior-site-reliability-engineer-platform-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/guidewire-senior-site-reliability-engineer-platform-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fguidewire-senior-site-reliability-engineer-platform-engineering"}]}