# Customer Service Representative

Join Red Mountain Garage Doors - Where Every Call Opens the Door to a Great Career! Customer Service Representative | Pelham, AL Hourly Pay: $16-$20 | Full-Time Position Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team? Let’s Talk. Your Future Starts Here! At Red Mountain Garage Doors, we’re more than just a home services company-we’re a close-knit team with big goals and even bigger opportunities. If you're someone who enjoys working with people, solving challenges, and thriving in a supportive environment, we want to hear from you. We’re looking for a Customer Service Representative who is friendly, proactive, and detail-oriented to join our growing Pelham, AL team. This isn’t just another job-it’s a meaningful career opportunity where your voice matters, your efforts are appreciated, and your growth is encouraged. What You’ll Be Doing: As the voice of Red Mountain Garage Doors, you’ll be the first point of contact for customers-delivering exceptional service and support across phone, email, and chat. Provide professional, empathetic customer service with a positive attitude Handle a high volume of incoming calls efficiently and effectively Co

- **Id**: 3899568
- **Url**: <https://alion.io/job/guild-garage-group-customer-service-representative-9>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Birmingham, United States, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T19:45:55Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-12T00:10:09Z
- **Board verified**: yes
- **Days open**: 5
- **Description format**: text
- **Description chars**: 3862
- **Description truncated**: no
- **Benefits**: Dental insurance, Growth opportunities
- **Relocation offered**: no
- **Industries**: Investment Holding Companies

## Company

- **Id**: 672919
- **Name**: Guild Garage Group
- **Domain**: guildgaragegroup.com
- **Url**: <https://alion.io/company/guildgaragegroup>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

### Truth index

- **Grade**: B
- **Score**: 84
- **Open postings**: 25
- **Ghost share**: 0
- **Stale share**: 0.64
- **Repost share**: 0
- **Time to fill p50 days**: 51
- **Computed at**: 2026-11-11T05:49:22Z

## Trust

- **Level**: ok
- **Days open**: 5

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-07T00:17:17Z

## Liveness

- **Score**: 40
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.397
- **P room**: 1
- **Age days**: 4
- **Expected fill days**: 51
- **Reasons**: conf:1, stale_co, evergreen, wave, win:early, comp:junior
- **Computed at**: 2026-11-11T05:49:22Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.