{"id":1096879,"url":"https://alion.io/job/guild-garage-group-partner-success-manager-servicetitan","title":"ServiceTitan Integrations Manager","company":{"id":672919,"name":"Guild Garage Group","domain":"guildgaragegroup.com","url":"https://alion.io/company/guildgaragegroup","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":29,"ghost_share":0,"stale_share":0.483,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-09-23T05:45:00Z"}},"role":null,"role_family":null,"seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":90000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T18:51:27Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T13:24:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"ServiceTitan Integrations Manager (PSM) - Residential Home Services (Garage Doors)\nGuild Garage Group\nRemote Position | $90,000 - $110,000 annually | Reports to VP of Integrations\nMUST HAVE: Hands-on experience as a ServiceTitan user or admin!\nPosition Summary:\nThe ServiceTitan Integrations Manager (PSM) is the primary point of contact and strategic partner for a portfolio of brands within Guild Garage Group. This role is responsible for guiding brands through the full lifecycle of onboarding, implementation, adoption, optimization, and long-term success within ServiceTitan.\nThe PSM serves as the go-to expert for all ServiceTitan related initiatives, support, and operational best practices while driving continuous improvement and operational consistency across assigned brands.\nThis is a fast-paced, high-volume role requiring strong project management, training, coaching, and relationship management skills.\n________________________________________\nKey Responsibilities\nPartner Lifecycle Management\nServe as the primary ServiceTitan partner for assigned brands \nGuide brands from onboarding through operational maturity \nBuild strong relationships with leadership and operational teams \nEnsure successful adoption of Guild Garage Group standards and best practices \nOnboarding & Implementation\nLead onboarding and implementation of ServiceTitan core and Pro products, including CCP \nTranslate legacy workflows into scalable ServiceTitan processes and Guild standards \nProject manage onboarding timelines, deliverables, and go-live execution\nTravel onsite for 1-2 weeks during go-live to support launch and stabilization \nTraining & Coaching\nTrain CSRs, dispatchers, technicians, and managers on ServiceTitan workflows and best practices \nProvide ongoing coaching to improve adoption, consistency, and operational performance \nConduct weekly scorecard reviews with brands and coach teams on areas of opportunity and improvement \nSupport & Continuous Improvement\nAct as the primary escalation point for ServiceTitan-related questions, issues, and initiatives \nIdentify opportunities to improve workflows, efficiency, and overall platform utilization \nSupport rollout of new tools, processes, and operational initiatives across brands \n________________________________________\nQualifications\nExpert-level knowledge of ServiceTitan \nExperience onboarding and supporting multi-location service businesses \nStrong training, facilitation, and coaching skills \nProven project management and implementation experience \nAbility to manage multiple brands and priorities in a high-volume environment \nStrong communication, organization, and problem-solving skills \nWillingness to travel as needed for onsite onboarding and support \n________________________________________\nWhat Success Looks Like\nSmooth onboarding and successful go-live execution \nHigh ServiceTitan adoption and process consistency across brands\nImproved operational performance and KPI achievement\nStrong partner relationships and long-term engagement \nContinuous improvement mindset across all assigned locations\nWhat we have to offer you!\nBenefits - Health, Vision, Dental, PTO, Holidays, 401k and matching\nEmployee Discount\nEmployee Referral\nYou will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success\nOur focus on growth will create many opportunities to take on more responsibilities and develop into senior roles\nReady to Join Us?\nIf you’re a ServiceTitan expert who loves building scalable systems, managing complex integrations, and driving real results, we want to hear from you!\nApply today and become a key player in the future of Guild Garage Group.\nGuild Garage Group is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Guild may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.\nAll candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.\n*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.\nPay Range\n$90,000—$110,000 USD\nBy submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.","description_format":"text","description_chars":4830,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-21T18:58:35Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":49,"reasons":["conf:1","win:early"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":false},"html_url":"https://alion.io/job/guild-garage-group-partner-success-manager-servicetitan","json_url":"https://alion.io/job/guild-garage-group-partner-success-manager-servicetitan.json","meta":{"generated_at":"2026-09-23T14:41:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}