{"id":687119,"url":"https://alion.io/job/guildgaragegroup-install-coordinator","title":"Install Coordinator","company":{"id":672919,"name":"Guild Garage Group","domain":"guildgaragegroup.com","url":"https://alion.io/company/guildgaragegroup","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":29,"ghost_share":0,"stale_share":0.483,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Meridian, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":30,"currency":"USD","period":"hour","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-15T20:00:19Z","employer_posted_date":"2026-08-20","last_verified_at":"2026-09-25T01:30:10Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":71},"description":"Install Coordinator\nThe role of the Install Coordinator is to manage the day to day scheduling operations, ensure that jobs are ready for installation. Responsible for the creation of department job files, contacting clients regarding scheduling issues, scheduling subcontractors and inspections. Responsible for coordinating communication between installers, field supervisors, clients, vendors and the office. Represent the company with customers by handling questions or complaints. The ideal candidate will have exceptional phone presence and have a flair for top-notch client service. \nLocation: Meridian, ID\nPay: $22-30/hr\nResponsibilities: \nProfessionally answering the phone in a polite, friendly manner. \nAdvocates for the customer and ensures a quality install experience. \nResponsible for returning all customer requests within the same business day. \nBack up for the sales lead coordinator to assist in scheduling sales calls for the sales team. \nPoint of contact for dispatch, warehouse, and install team to ensure each project is coordinated smoothly. \nResponsible for confirming installations with customers the day before installation and documenting in CRM software. \nManage pending installations weekly by contacting customers and adding notes to CRM software. \nEstablish customer rapport to ensure the highest levels of satisfaction. \nSet up jobs in CRM software and maintain/update customer database with complete and accurate information. \nSubmit all installed equipment registration and any rebates electronically on customer's behalf. \nResponsible for sending out daily scheduling emails for all install technicians. \nAdd all notes and special handling requests to CRM software to ensure accurate information is being relayed to the install team. \nCommunicates to all required departments when a job is scheduled and is the “hub” for installation. \nProcess all install paperwork timely and conduct job costing daily for commissions. \nCoordinate all inspections with the permit coordinator to make sure all jobs are inspected and completed. \nAdditional duties as needed. \nSkills/Qualifications: \nServiceTitan experience preferred\nScheduling experience\nCustomer service background\nMulti-technician scheduling\nConstruction or home services experience\nHigh school diploma or general education degree (GED).\nAbility to multitask in a changing, fast-paced and dynamic environment coupled with the ability to be a self-starter and work on many projects at once. \nExcellent verbal and written language skills to answer customer and realtor concerns in simple, understandable language \nAbility to read and interpret documents such as Home Warranty Contracts and Agreements, policies and procedures, etc. \nAbility to establish a professional and productive rapport with internal personnel and external customers. \nAbility to read, interpret, and explain Company procedures and policies. \nWhat we have to offer you! \nBenefits - Health, Vision, Dental, PTO, Holidays, Employer paid Life Insurance and LTD, STD, HSA, FSA, 401k and matching \nEmployee Discount \nEmployee Referral \nYou will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success \nOur focus on growth will create many opportunities to take on more responsibilities and develop into senior roles \nGuild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Action may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.\nAll candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.\n*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.\nPay Range\n$22—$30 USD\nBy submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.","description_format":"text","description_chars":4460,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-11T00:27:28Z"}],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.481,"p_room":0.44,"age_days":70,"expected_fill_days":49,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/guildgaragegroup-install-coordinator","json_url":"https://alion.io/job/guildgaragegroup-install-coordinator.json","meta":{"generated_at":"2026-09-25T03:15:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3571,"day_limit":5000,"remaining_today":1429,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}