{"id":3410214,"url":"https://alion.io/job/gulfstream-aerospace-sc-customer-coordinator-far-late-shift","title":"SC Customer Coordinator (FAR) - Late Shift","company":{"id":1867890,"name":"Gulfstream Aerospace","domain":"gulfstream.com","url":"https://alion.io/company/gulfstream-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Farnborough, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":48000,"period":"year","method":"role_country_seniority_unknown","sample_n":504},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T17:35:14Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-03T11:51:24Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"SC Customer Coordinator (FAR) - Late Shift in GAC Farnborough\nUnique Skills:\nMonday - Thursday Late Shift\n12:00 - 22:15\nEducation and Experience Requirements\nPrevious experience in customer focused orientation. Position Purpose:The Service Centre Customer Coordinator provides customer/administrative support to all aircraft inputs. This includes responsibility to ensure that all the pre-planning issues for the aircraft are achieved, the customer's expectation are surpassed and invoicing and payment needs are addressed.\nJob Description\nPrinciple Duties and Responsibilities:Essential Functions: Promoting and ensuring that any maintenance related issues are logged, in order to provide all personnel with any actual or potential constraints with regards to any aircraft and/or component work in progress.\n Promoting and attending pre-input meetings with customers and/or their representatives to discuss scheduled maintenance inputs and the progress of existing aircraft maintenance work inputs.\n Promoting and attending aircraft post maintenance efficiency meetings, in order to establish where we can improve upon profit and loss, our current policies and practices and actively promoting any required. follow up action points.\n Obtaining a signed work authorisation for all aircraft inputs.\n Proactively addressing constraint issues, relevant to the position holder, in order to resolve the issue prior to the aircraft input date.\n Performing a preliminary credit check involving the Credit Control Assistant if necessary.\n Review and validate all aircraft maintenance quotes/proposals to determine aircraft parts availability, cost pricing and margin are correct and achieved.\n Route and manage the work change request process to ensure that an accurate work scope is identified.\n Analyse work scope versus the aircraft down time scheduling and liaise with the Service Team Manager (STM) to identify any issues.\n Communicate all material and outside services support concerns to the STM.\n Coordination of customer’s maintenance related requirements in consultation with the STM, for all service centre maintenance inputs, to ensure competitive down times, labour efficiency and the efficient and effective use of company resources, work methods and procedures, in order to meet agreed aircraft schedules and deadlines.\n Schedule and chair aircraft pre-arrival meetings, as well as communicate all issues pending and assign specific duties.\n Coordinating warranty and Extended Gulfstream Maintenance Plan work approvals.\n Meet unscheduled line maintenance aircraft upon arrival with the relevant STM and take responsibility for the administration requirements associated with the input.\n Meet scheduled base maintenance aircraft and arrange an initial meeting between the customer and the scheduled maintenance STM responsible for the overall control of the maintenance input.\n Coordinate with the STM to plan the initial milestones for the maintenance input and updates throughout the input.\n Coordinate up front reservations at suppliers for material modifications or exchanges.\n Generate pre-induction, mid-point and final work invoices to present to the customer.\n Ensuring, in consultation with the STM and Financial Accounts Manager that any required. progress payments are made.\n Conducting the after departure follow up and/or Customer Survey with the customer to receive feedback on the maintenance input visit.\n Generate review with the STM and finalise the customer’s invoice post departure.\nAdditional Functions: Travel domestically and/or internationally as required. .\nPerform other duties as assigned.Other Requirements: Self-motivation and the ability to work as part of a team, a smart appearance, be organized, able to multi task and meet tight deadlines, have good interpersonal skills with colleagues and customers both in written and verbal format, have the ability to build customer relationships, have a flexible approach to work, including working out of normal hours when needed. \nAdditional Information\nRequisition Number: 237165\nCategory: Service Center\nPercentage of Travel: Up to 25%\nShift: UK Shift pattern Monday to Thursday 12:00 to 22:15\nEmployment Type: Full-time\nPosting End Date: 11/13/2026\nEqual Opportunity Employer / Individuals with Disabilities / Protected Veterans\nGulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.\nLegal Information | Site Utilities | Contacts | Sitemap\nCopyright © 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.\nGulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft","description_format":"text","description_chars":4825,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-28T17:35:14Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-03T08:26:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":87,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.865,"p_room":1,"age_days":5,"expected_fill_days":16,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/gulfstream-aerospace-sc-customer-coordinator-far-late-shift","json_url":"https://alion.io/job/gulfstream-aerospace-sc-customer-coordinator-far-late-shift.json","meta":{"generated_at":"2026-11-03T16:59:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23600,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1867890},"rest":"https://alion.io/mcp/rest/get_company?id=1867890"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgulfstream-aerospace-sc-customer-coordinator-far-late-shift"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgulfstream-aerospace-sc-customer-coordinator-far-late-shift"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgulfstream-aerospace-sc-customer-coordinator-far-late-shift"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gulfstream-aerospace-sc-customer-coordinator-far-late-shift\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgulfstream-aerospace-sc-customer-coordinator-far-late-shift"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3410214}},{"tool":"search_jobs","arguments":{"company":"gulfstream.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3410214},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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