Junior Research Operations Executive

Location: Athens

Office requirement: Hybrid, 2 days per week at the office

Employment type: Permanent

Seniority level: Junior

As our Junior Research Operations Executive, you’ll:

Be responsible for working on the operational aspect of multiple multinational market research projects, including scripting, script checking, fieldwork management, data uploads, and data checking. The role also entails communicating with our panel partners, translation providers, and our scripting partners around the world.

This is a non-client-facing role with the Research Executive responsible for supporting client-facing researchers in London and New York teams.

What do I need to bring with me?

You’ll need to be able to demonstrate the core skills this role requires. Here’s what the team will be looking for in you:

• Being able to get up to speed on our processes quickly and then work independently, efficiently, and accurately.
• The ability to communicate clearly and concisely in English is a key element of the role.
• Checking and approving questionnaire scripts before release to the client
• Checking translated versions have been correctly overlaid
• Ensuring quality control measures are in place
• Liaising with the Data team to ensure data is processed appropriately
• Checking data / identifying issues and working collaboratively to deliver clean data files
• Ensuring effective communication with suppliers throughout the project and ensuring that they have access to all relevant information
• Managing project launch with panel providers
• Making decisions during fieldwork in order to meet the deadlines. This includes knowing when to accelerate fieldwork by using other research methods, as well as identifying issues early enough to overcome delays
• Working collaboratively with our product team and engineers to develop operational solutions to increase efficiency within the team
• Trialling beta products/platforms, providing feedback, and assisting in rolling these out to the wider team

What We Offer

At GWI, you’ll find meaningful work, visible impact, and a culture that empowers you to do your best. Our package includes:

• Time to recharge - 25 days’ annual leave and office closures over the holidays.
• Health & wellbeing - Private insurance for you and your family, plus mental and physical wellbeing support.
• Financial benefits - Competitive salary, reward and recognition programs, and payroll giving options.
• Flexibility & balance - Flexitime, early Friday finishes, work-from-anywhere freedom, and a “work from home” budget.
• Family first - Enhanced parental leave and carer days so you can prioritise what matters most.
• Career growth - Accredited learning, a generous training budget, and a fully paid international conference each year for Engineering and Data Science roles.
• Community & impact - DE&I committee, volunteering opportunities, 100% donation matching, and ways to give back locally.
• Extra perks - Mobile phone contract and restaurant ticket options for added convenience.

Diversity, Equity & Inclusion

Diversity is fundamental to who we are-as a data company and as a workplace. Our data reflects global realities, and so must our teams. We strive to build a workforce as diverse and inclusive as the insights we deliver.

As a Disability Confident employer, we welcome applications from disabled candidates and are committed to making adjustments throughout the hiring process-whether that's extra time, materials in advance or a different format, breaks, an adjusted interview format, assistive tools, or flexible scheduling. We're happy to discuss whatever would work best for you.

We actively encourage applications from underrepresented and marginalised communities.

At GWI, you'll find a place to contribute meaningfully, grow professionally, and belong fully.