{"id":819607,"url":"https://alion.io/job/gxait-senior-project-manager-certified","title":"Senior Project Manager (Certified)","company":{"id":674072,"name":"GXA IT Consulting","domain":"gxait.com","url":"https://alion.io/company/gxait","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["CO","MX","PH","ZA"],"hiring_countries_total":4,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":29000,"period":"year","method":"role_seniority_country_cell","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITIL","optional":false},{"name":"Outlook","optional":false},{"name":"Scrum","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-11-10T11:27:53Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"Position Summary\nGXA is seeking a highly organized, execution-focused Senior Project Manager to lead the delivery of both client-facing and internal initiatives. The Senior Project Manager is responsible for planning, coordinating, executing, tracking, and closing projects while ensuring accountability, communication, and successful outcomes across all stakeholders.\nThis role serves as the operational hub for project execution, coordinating activities between clients, vCIOs, vITMs, engineering teams, service delivery, procurement, vendors, and leadership. The Senior Project Manager owns project visibility, drives accountability, removes roadblocks, manages risk, and ensures projects are completed on time, within scope, and aligned with business objectives.\nSuccess in this position requires exceptional communication, strong organizational skills, the ability to manage competing priorities, and a relentless focus on execution and follow-through. The role supports all project types, including client onboarding, infrastructure upgrades, cloud migrations, cybersecurity initiatives, application deployments, process improvements, strategic business initiatives, and internal operational projects.\nPrimary Responsibilities\nProject Planning & Execution\nManage projects through all phases of the project lifecycle from initiation through closure. \nDevelop and maintain project plans, timelines, schedules, milestones, budgets, and resource assignments. \nCoordinate project execution across multiple departments and stakeholders. \nFacilitate project kickoff meetings, status meetings, review sessions, and project closeout activities. \nEnsure project deliverables meet scope, quality, schedule, and budget expectations. \nMonitor project progress and proactively address delays, risks, and dependencies. \nDrive accountability among project participants to ensure commitments are fulfilled. \nEnsure projects maintain momentum and continue progressing toward completion. \nManage multiple concurrent projects while balancing shifting priorities and deadlines. \nAccountability & Follow-Through\nOwn visibility and accountability for assigned projects. \nMaintain awareness of project status, dependencies, commitments, risks, and action items. \nTrack decisions, deliverables, outstanding tasks, and stakeholder responsibilities. \nEnsure no critical project commitment, milestone, or action item goes unresolved. \nFollow up with internal and external stakeholders to drive progress. \nEscalate delays, blockers, and risks before they impact project outcomes. \nFoster a culture of ownership, accountability, and execution. \nClient & Stakeholder Management\nServe as the primary point of coordination for assigned projects. \nBuild and maintain strong relationships with clients, partners, vendors, and internal stakeholders. \nCommunicate project status, risks, decisions, and upcoming milestones clearly and consistently. \nManage stakeholder expectations throughout the project lifecycle. \nFacilitate discussions between business and technical teams. \nCoordinate executive-level communications and project reporting. \nEnsure a positive customer experience throughout project delivery. \nConduct project reviews and stakeholder meetings as needed. \nRisk, Issue & Escalation Management\nIdentify project risks and develop mitigation strategies. \nMaintain project risk, issue, and decision logs. \nLead resolution efforts for project-related issues. \nServe as the primary escalation point for client blockers, vendor delays, approval dependencies, communication breakdowns, resource conflicts, and scope concerns. \nCoordinate cross-functional problem resolution activities. \nEscalate issues to leadership when appropriate. \nMonitor project health and implement corrective actions when necessary. \nResource & Cross-Functional Coordination\nCoordinate activities between vCIOs, vITMs, Project Engineers, Service Delivery Managers, Service Desk personnel, Centralized Services, Procurement, Security Teams, vendors, and third-party providers. \nBalance competing priorities across multiple projects and resources. \nEnsure resources are appropriately scheduled and utilized. \nCoordinate project dependencies across departments. \nFacilitate collaboration between technical and non-technical teams. \nEnsure all required materials, information, approvals, and resources are available to support project success. \nFinancial & Scope Management\nTrack project budgets, labor consumption, and estimated versus actual effort. \nMonitor project profitability and resource utilization. \nIdentify scope changes and coordinate approval of change requests when appropriate. \nMaintain accurate project forecasts and status reporting. \nAssist leadership with portfolio visibility and reporting. \nEnsure project financial data is accurate and current. \nSupport project billing readiness and financial review processes. \nOnboarding, Handoff & Project Closure\nCoordinate project kickoff activities and stakeholder alignment. \nEnsure onboarding and implementation projects are successfully transitioned into operational support. \nVerify project documentation is complete prior to handoff. \nCoordinate client acceptance and project signoff activities. \nFacilitate lessons learned sessions and post-project reviews. \nConduct customer satisfaction reviews following project completion. \nEnsure all project closure requirements have been completed. \nConfirm support teams receive all required knowledge transfer, documentation, and project information. \nVendor & Procurement Coordination\nCoordinate hardware, software, licensing, and procurement requirements. \nTrack vendor deliverables and commitments. \nSchedule and coordinate activities with third-party vendors. \nManage vendor-related project risks and delays. \nEnsure materials and services are obtained in alignment with project schedules. \nAssist with managing vendor accountability and performance. \nDocumentation & Governance\nMaintain project plans, meeting notes, action registers, decision logs, risk registers, status reports, and closure documentation. \nEnsure project records remain accurate and auditable. \nAdhere to GXA project governance standards and methodologies. \nSupport project portfolio reporting, metrics, and operational reviews. \nEnsure project artifacts are properly stored and maintained. \nMaintain accurate records within PSA and project management systems. \nContinuous Improvement\nIdentify recurring project delivery challenges and process inefficiencies. \nRecommend improvements to project workflows, standards, templates, and procedures. \nParticipate in development of SOPs, work instructions, and project management best practices. \nContribute to operational maturity and service delivery excellence. \nSupport strategic initiatives that improve GXA's project delivery capabilities. \nShare lessons learned and best practices across teams. \nRequirements\nQualifications\nRequired\nExperience working within a Managed Services Provider (MSP) environment. \n5+ years of experience in project management, service delivery, operations, professional services, or related roles. \nPMP, CAPM, Agile, Scrum, ITIL, or similar certifications. \nDemonstrated success managing multiple concurrent projects. \nStrong organizational and time management skills. \nExcellent verbal and written communication abilities. \nAbility to manage competing priorities and deadlines. \nStrong problem-solving and critical-thinking skills. \nComfortable working with executive stakeholders, technical teams, vendors, and clients. \nExperience using project management, PSA, ticketing, and collaboration tools. \nProficiency with Microsoft 365 applications including Teams, Outlook, Excel, Word, and SharePoint. \nPreferred\nExperience managing IT infrastructure, cloud, cybersecurity, networking, business applications, or digital transformation projects. \nExperience with ConnectWise, Autotask, HaloPSA, IT Glue, or similar platforms. \nExperience managing both internal business initiatives and client-facing projects. \nCore Competencies\nAccountability\nProblem Solving\nLeadership\nConflict Resolution\nCommunication\nFinancial Awareness\nClient Relationship Management\nProcess Improvement\nProject Planning & Organization\nStrategic Thinking\nTime Management\nCross-Functional Collaboration\nRisk Management\nChange Management\nDecision Making\nCustomer Service Excellence\nKey Performance Indicators (KPIs)\nOn-time project completion \nBudget adherence \nGross margin attainment \nCustomer satisfaction (CSAT) \nProject health score \nDocumentation quality and completeness \nChange order capture and management \nSuccessful project-to-support handoffs \nRisk mitigation effectiveness \nStakeholder satisfaction \nMilestone completion performance \nWhat Success Looks Like\nA successful Senior Project Manager at GXA is the driving force behind project execution. They maintain complete visibility into project health, proactively manage risks, remove obstacles, communicate effectively, and ensure accountability across all stakeholders. Projects remain organized, stakeholders stay informed, teams remain aligned, and commitments are consistently delivered. Their leadership enables predictable project outcomes, exceptional customer experiences, strong operational discipline, and successful execution of both client-facing and internal strategic initiatives.","description_format":"text","description_chars":9338,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Colombia","iso":"CO","kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"},{"name":"Philippines","iso":"PH","kind":"country"},{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-09-12T12:26:49Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.609,"p_room":0.36,"age_days":60,"expected_fill_days":35,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/gxait-senior-project-manager-certified","json_url":"https://alion.io/job/gxait-senior-project-manager-certified.json","meta":{"generated_at":"2026-11-10T14:30:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33642,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":674072},"rest":"https://alion.io/mcp/rest/get_company?id=674072"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgxait-senior-project-manager-certified"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgxait-senior-project-manager-certified"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgxait-senior-project-manager-certified"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gxait-senior-project-manager-certified\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgxait-senior-project-manager-certified"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":819607}},{"tool":"search_jobs","arguments":{"company":"gxait.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":819607},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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