{"id":2934035,"url":"https://alion.io/job/gymshark-gym-assistant-general-manager","title":"Gym Assistant General Manager","company":{"id":673476,"name":"Gymshark","domain":"gymshark.com","url":"https://alion.io/company/gymshark-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":99,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Miami, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":65000,"currency":"USD","period":"year","gross":null,"usd_annual":65000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-11T18:58:52Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-02T06:16:57Z","board_verified":true,"closed_at":null,"days_open":174,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":174},"description":"OVERVIEW:\nEverybody knows, WE DO GYM. Now we do gyms.\n We're pleased to announce that we’re opening our first-ever public gym in Wynwood, Miami. From a bedroom in Birmingham, UK to a global community of 20+ million, everything we’ve done has started in the gym. Now, we’re taking that one step further....\nAs a Gym Assistant General Manager, you’ll support the day to day leadership and operations of the gym, playing a key role in delivering an exceptional member experience.\nYou’ll lead by example on the gym floor, supporting your team to uphold high standards of service, safety, cleanliness, and operational execution. With your passion for fitness, wellness, and the Gymshark brand, you’ll help foster an inclusive, high energy culture that motivates both members and staff.\nWorking closely with the Gym General Manager, you’ll help bring Gymshark’s vision to life by driving operational excellence, developing the team, and supporting key business goals\nWHAT YOU'LL BE DOING:\nRepresent Gymshark’s culture and values, leading by example to deliver an inclusive, community driven, high energy gym experience.\nLead daily gym operations, ensuring the club is clean, safe, fully operational, and service ready on every shift.\nProtect and elevate the member experience by quickly identifying and resolving equipment, facility, cleanliness, and service issues, ensuring timely escalation and follow through.\nDrive operational excellence and consistency through walkthroughs, checklists, documentation, and timely action closeout to maintain standards and reduce preventable costs.\nEnsure compliance with cleanliness, safety, and security standards, in accordance with club policies and inspection and audit requirements.\nSupport revenue protection and financial accuracy by ensuring billing and collections processes are executed correctly and escalations are handled promptly and appropriately.\nHire, lead, and develop a diverse high performing team, providing real time coaching and actionable feedback to build capability and exceed KPIs.\nDrive performance through people and operational leadership, using KPIs, labor planning, and informed decision making to support member satisfaction, long term loyalty, and business results.\nDeputize for the Gym General Manager when required, holding keyholder responsibilities and overseeing operations, people leadership, and decision making in their absence.\n\nWHAT YOU'LL NEED:\nEssential Skills:\nGym/Fitness Club Operations Experience - Prior experience in gym or fitness club operations within a high-volume, multi-department environment.\nMember & Customer Service Excellence - Expertise in delivering outstanding member and customer experiences, calmly resolving issues, de-escalating concerns, and creating a welcoming, service-focused environment.\nHealth & Safety Knowledge - Strong understanding of health and safety practices, ensuring a safe environment for members and staff through adherence to club policies and legal regulations.\nClear Communication - Strong verbal and written communication skills to effectively engage with members, vendors, staff, and senior leadership.\nOrganizational Skills - Strong planning and coordination skills to keep operations, teams, and resources aligned and running efficiently.\nTime Management & Prioritization - Ability to manage competing priorities, multitask efficiently, and ensure smooth day-to-day operations in a fast-paced environment.\nProblem Solving & Conflict Resolution - Skilled at identifying operational, member, or team challenges and implementing effective, solutions-oriented resolutions.\nScheduling & Labor Management - Experience planning schedules, managing labor efficiency, ensuring proper shift coverage, and adhering to staffing standards.\nFacility & Equipment Management - Basic facility and equipment troubleshooting skills with the ability to coordinate timely repairs.\nVendor & Account Management - Experience managing vendors, service tickets, quotes, SLAs, billing workflows, and member account issue resolution.\nSystems & Technology - Proficient using operating systems such as POS, CRM, billing/collections tools, logs, and reporting platforms. Experience using ABC IGNITE preferred.\n Data and Reporting - Ability to interpret reports and use KPIs (e.g., audit scores, work order aging) to drive action and improvement.\nFlexible Availability - Available to work early mornings, weekends, holidays, and peak gym hours as needed.\nPhysical Requirements - Ability to stand, walk, and remain active for extended periods, and to lift up to 50 lbs as needed, with or without reasonable accommodation.\nPreferred Skills:\nBilingual candidates encouraged to apply; Spanish proficiency is highly valued.\nCPR Certified.\nPlease note this is an onsite role and you must be able to work weekends and holidays. You must also be authorized to work in the United States. \nSALARY RANGE\nThis role has a salary range between $60,000-65,000. We are committed to fair and consistent pay practices. The salary range shown represents the anticipated hiring range for this position and may vary depending on individual qualifications and internal equity\nTHE PERKS.\nStandard benefits include:\nComprehensive Medical, Dental & Vision plans\nPerformance-based Bonus opportunity \nCompetitive PTO\nContributory 401(k)\nGymshark Employee Discount & long service awards\nEnhanced Family Leave plans\nSTD & LTD plans\nNote: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.\nBELONGING AT GYMSHARK.\nOur mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email .","description_format":"text","description_chars":6162,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":true}]},"benefits":["Equity","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands","Sportswear & Activewear"],"lifecycle":[{"event":"open","at":"2026-10-20T15:35:54Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.154,"p_room":0.28,"age_days":174,"expected_fill_days":19,"reasons":["conf:4","urgency","win:tail","crowd:"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":65000,"is_top_pay":false},"html_url":"https://alion.io/job/gymshark-gym-assistant-general-manager","json_url":"https://alion.io/job/gymshark-gym-assistant-general-manager.json","meta":{"generated_at":"2026-11-02T07:59:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11263,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673476},"rest":"https://alion.io/mcp/rest/get_company?id=673476"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgymshark-gym-assistant-general-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgymshark-gym-assistant-general-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgymshark-gym-assistant-general-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gymshark-gym-assistant-general-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgymshark-gym-assistant-general-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2934035}},{"tool":"search_jobs","arguments":{"company":"gymshark.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2934035},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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