{"id":2399573,"url":"https://alion.io/job/hakimo-team-lead-soc","title":"Team Lead - SOC","company":{"id":3798020,"name":"Hakimo","domain":"hakimo.ai","url":"https://alion.io/company/hakimo","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":36000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":28},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Computer Vision","optional":false},{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-12T22:04:40Z","employer_posted_date":null,"last_verified_at":"2026-10-12T22:04:40Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Team Lead - SOC\nBengaluru, India | Full-Time | WFO | Rotational Shift\n\nWho We Are \n\nHakimo's AI-powered security agent delivers real-time threat detection, proactive deterrence, and seamless monitoring to safeguard businesses around the clock. Hakimo was founded with a bold vision: to bring cybersecurity-grade intelligence to physical security.\nOur mission is to revolutionize the security industry with AI-powered monitoring tools and services, creating a future where security is proactive, intelligent, and seamlessly integrated, eliminating threats before they escalate and ensuring complete end-to-end protection for businesses everywhere.\n\nAbout the Role\n\nHakimo is seeking a Team Lead - SOC to oversee the real-time operational monitoring of enterprise surveillance systems, physical access controls, and perimeter defense alarms. This role manages a shift-based team of video monitoring operators, enforcing strict response SLAs, overseeing incident dispatch, ensuring critical video evidence integrity, and driving operational readiness across all facility locations.\nWe are looking for individuals who can match our fast-paced environment and learn quickly! You will join a team of highly motivated individuals delivering impactful results for the company using the latest cutting-edge computer vision AI technology.\n\nWhat You'll Do\n\nShift Leadership & Real-Time Surveillance Operations\nSupervise daily operations of the 24/7 Physical Security Operations Center (PSOC / Command Center).\nManage operator shift rosters, breaks, and structured shift-handover briefings to maintain uninterrupted visual coverage.\nDirect real-time video patrols and targeted monitoring during high-risk hours.\nMonitor queue loads and operator attention across camera walls, multi-screen consoles, and alarm queues to prevent vigilance fatigue.\nReport anything & everything which needs escalation to their direct managers on a real time basis.\nIncident Management & Dispatch Coordination\nAct as the immediate escalation point for unauthorized intrusions, duress alarms, perimeter breaches, safety hazards, and medical emergencies.\nCoordinate rapid response by dispatching on-ground security guards, emergency response teams (ERT), and local authorities (police, fire, EMS).\nLead live camera tracking to guide on-ground personnel during active intrusions or suspicious activity.\nReview, verify, and approve daily shift activity logs, incident reports, and emergency escalation summaries.\nEnsure accurate & timely submission of Incident Report for any kind of escalation which grants the need. \nSystems, Evidence & Compliance\nOversee the chain of custody for video footage retrieval, bookmarking, export, and secure archiving for internal investigations, legal hold, or law enforcement requests.\nConduct daily system health audits across Video Management Systems (VMS), Network Video Recorders, camera feeds (checking for offline cameras, blind spots, obscured lenses), and integrated access control platforms.\nLog technical faults and liaise with security systems integrators or physical IT teams for swift hardware/software resolution.\nTraining, Quality Assurance & SOPs\nTrain and onboard operators on standard operating procedures (SOPs), emergency action plans, and camera operation protocols.\nConduct regular quality checks on operator vigilance, alarm acknowledgment times, and report accuracy.\n\nWhat You'll Bring\n\n8+ years of hands-on experience in a corporate, industrial, or multi-site Command and Control Center / Physical SOC / Alarm Monitoring Center, including at least 3 - 4 years in a supervisory, team lead, or senior shift coordinator capacity.\nAdvanced operational mastery of enterprise-grade Video Management Systems (VMS).\nDeep working knowledge of Physical Access Control Systems (PACS) like LenelS2, Software House (C·CURE).\nStrong expertise in configuring, triaging, and supervising AI video analytics (e.g., license plate recognition [LPR], perimeter tripwires, loitering, unattended baggage, and crowd density alerts).\nCompetence in incident reporting platforms, dispatch consoles/two-way radios.\n5-day work week with rotational week-offs as per the team roster (not fixed Saturday-Sunday), as the SOC operates 24/7.\n(Preferred, not mandatory) Associate's or Bachelor's degree in Security Management, Criminal Justice, Emergency Management, or equivalent substantial field experience.\n\nWhat we offer\n\nCompetitive salary with applicable allowances.\nHealth plans similar to large SaaS companies.\nBuild a career that's ahead of the curve with an AI-first security product.","description_format":"text","description_chars":4581,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Incident Response","Artificial Intelligence","Cybersecurity","Security Operations"],"lifecycle":[{"event":"open","at":"2026-10-12T23:09:00Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["seen:2","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/hakimo-team-lead-soc","json_url":"https://alion.io/job/hakimo-team-lead-soc.json","meta":{"generated_at":"2026-10-15T07:11:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10868,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3798020},"rest":"https://alion.io/mcp/rest/get_company?id=3798020"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhakimo-team-lead-soc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhakimo-team-lead-soc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhakimo-team-lead-soc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hakimo-team-lead-soc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhakimo-team-lead-soc"}]}