{"id":3228721,"url":"https://alion.io/job/haleon-experience-enablement-delivery-lead","title":"Experience Enablement Delivery Lead","company":{"id":452117,"name":"Haleon","domain":"haleon.com","url":"https://alion.io/company/haleon-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":37,"ghost_share":0,"stale_share":0.027,"repost_share":0.081,"time_to_fill_p50_days":19,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":135000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":71},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T15:39:30Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.\nOur trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.\nNow it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.\nBackground & Portfolio Context\nThe Commercial Digital Services Value Pool, within Haleon's Digital & Technology function, represents a multi-year enterprise transformation agenda aimed at unlocking £250m+ in commercial value through over £100m of targeted digital investment.\nThe portfolio is split across two portfolios (commercial excellence and marketing transformation) and covers the following areas in totality:\nInvestment Effectiveness - deploying capital against the highest-value opportunities across customer, expert, and consumer / marketing.\nSalesforce of the Future - equipping field teams with next-generation tools, insights and digital capabilities.\nGo-to-Market & Pharmacy Transformation - modernising commercial execution and elevating the pharmacy channel.\nDigital Experiences - enabling seamless, personalised engagement across customer and patient touchpoints to enable marketing transformation.\nRole Overview\nThe Experience Enablement Delivery Lead is responsible for the successful delivery of Haleon's Marketing Enablement transformation agenda, focused on building the capabilities, processes, governance, and operating model required to scale modern digital marketing globally.\nSitting within the Commercial Digital Services Value Pool and partnering closely with the Customer Growth (Marketing) Centre of Excellence, this role leads the delivery of initiatives spanning Content as a Service (CaaS), content operations transformation, content automation, workflow optimisation, governance, and marketing enablement services.\nThe role ensures that marketing teams have the tools, processes, operating frameworks, and business capabilities required to create, manage, approve, and activate content efficiently and compliantly across global markets.\nThe Experience Enablement Delivery Lead acts as the primary delivery authority for enablement capabilities, driving operational excellence, adoption readiness, and value realization across the marketing ecosystem.\nKey Responsibilities\nEnablement Portfolio Leadership & Ownership\nOwn end-to-end delivery of the Experience Enablement portfolio, including Content as a Service, content operations, content governance, and marketing workflow transformation.\nLead delivery across multiple global markets, ensuring alignment with business priorities, market readiness, and strategic objectives.\nOversee integrated plans spanning product, content operations, deployment, change, compliance, and commercial teams.\nDrive delivery of scalable marketing capabilities that improve content creation efficiency, governance effectiveness, and speed-to-market.\nMarketing Operations & Capability Transformation\nDeliver solutions that automate content creation, review, approval, localization, and distribution activities.\nPartner with business stakeholders to embed sustainable operating practices and ways of working.\nAdoption, Readiness & Value Realisation\nEnsure markets are prepared to adopt new capabilities through effective business readiness planning.\nPartner with Deployment and Adoption teams to support successful market activation and transition into business operations.\nDrive measurable improvements in operational efficiency, compliance, content reuse, and marketing productivity.\nWork closely with Value Assurance teams to monitor and realise expected business benefits.\nDelivery Excellence & Governance\nEnsure delivery meets agreed time, cost, scope, quality, and regulatory requirements.\nApply Agile, SAFe, or hybrid delivery methodologies as appropriate.\nEstablish governance, reporting, and performance metrics to ensure transparency and accountability across workstreams.\nProactively manage risks, issues, dependencies, and mitigation plans.\nCross-Functional Leadership\nPartner with Global Marketing, Compliance, Legal, Regulatory, Data, and Digital & Technology teams.\nBuild strong relationships across global markets to ensure alignment and adoption.\nProvide clear reporting and recommendations to programme governance forums and senior leadership.\nQualifications & Experience\nBasic Qualifications\nSignificant experience delivering enterprise-scale business transformation, marketing operations, or content operations programmes.\nExperience leading operating model, process, or capability transformation initiatives.\nStrong stakeholder management and influencing skills across complex global organisations.\nExperience managing multi-market programmes and cross-functional teams.\nStrong programme governance, risk management, and delivery leadership capabilities.\nPreferred Qualifications\nExperience with Content as a Service (CaaS), content supply chain transformation, DAM, MRM, or content automation platforms.\nExperience in consumer healthcare, FMCG, or regulated industries.\nCertification in SAFe, PMP, Prince2 Agile, or equivalent.\nExperience leading adoption, change management, or business readiness programmes.\nLocation - this role is based in: UK\nThis job posting closes on: TBC\nThis position is a grade: 6\nPlease save a copy of the job description, as this may be helpful to refer to once the advert closes\nJob Posting End Date\n2026-11-06Equal Opportunities\nHaleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. \nDuring the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. \nThe personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.\nAdjustment or Accommodations Request\nIf you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.\nNote to candidates\nThe Haleon recruitment team will contact you using a Haleon email account (@haleon.com). 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