{"id":2533715,"url":"https://alion.io/job/haleon-key-account-manager-9","title":"Key Account Manager","company":{"id":452117,"name":"Haleon","domain":"haleon.com","url":"https://alion.io/company/haleon-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":35,"ghost_share":0,"stale_share":0.029,"repost_share":0.057,"time_to_fill_p50_days":19,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":29000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T13:39:15Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-22T03:44:59Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.\nOur trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.\nNow it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.\nHello. We’re Haleon. A new world-leading consumer health company, shaped by all who join us. Together, we’re improving everyday health for billions of people. Our global portfolio of category-leading brands, including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum, is driven by deep human understanding and trusted science. We're not just part of a company; we're co-creating a unique culture and environment. Care to join us? It isn’t a question.\nWith category-leading brands like Sensodyne, Voltaren, and Centrum, built on trusted science and human understanding, combined with our passion, knowledge, and expertise, we’re uniquely positioned to grow a strong, successful business. This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.\n About the Role\nReporting to: Channel Manager - Key Chain Pharmacies\nYou'd be responsible for delivering sales objectives as cascaded from the 3/1 plan in terms of Sales, Merchandising, and Commercial within the assigned pharmacy account. You will develop Joint Business Plans with identified strategic accounts to deliver sustainable and profitable growth and achieve sales targets. You will work with customers to deliver visibility KPIs, including numeric and weighted distribution, plus share of shelf/SKU across categories.\nEssential Duties and Responsibilities:\nAchieve Sales Targets: Ensure annual sales targets by Value and Volume for assigned accounts are achieved as per agreed annual targets.\nMerchandising Objectives: Achieve merchandising objectives agreed by Sales and Brand teams through proper presentations to accounts and in-store implementation by the field team.\nPromotional Strategy: Analyze sales trends with each customer and agree on a promotional strategy with Trade Marketing to meet periodic volume objectives.\nOptimize Trade-Marketing Spend: Improve profit contribution of each account by effectively apportioning, phasing, and controlling trade support budgets.\nSales Forecasting: Ensure accurate monthly sales forecasting of brands with each account.\nStock Management: Manage account stocks in-store and in warehouse to ensure Haleon’s products are sufficiently stocked to meet customer requirements promptly.\nProduct/SKU Listings: Achieve product/SKU listings with accounts as agreed with Line management.\nImplement Brand Promotions: Execute brand promotions in line with Haleon’s trade promotion plan for the channel.\nTrade Promotion Strategies: Develop and implement innovative and effective trade promotion strategies to achieve ambitious targets and create visibility for Haleon products.\nCustomer Understanding: Anticipate and satisfy changing customer needs through differentiated and value-added customer service and care initiatives.\nBusiness Reviews: Conduct half-yearly and annual Business Reviews with assigned customer accounts to improve performance and develop Haleon business.\nCustomer Relations: Build effective working relationships with key customer contacts and decisionmakers.\nConduct Business by Company Norms: Ensure all business is conducted per company norms, including margins, delivery schedules, credit terms, and concessions.\nImplement Pricing Policy: Ensure Haleon’s pricing policy is implemented with accounts.\nField Visits: Undertake regular field visits to monitor stock levels and displays, build positive relationships at the store level, and observe consumer responses and purchase patterns.\nBasic Qualifications:\nDegree holder\nMinimum 5 years of relevant experience in managing Key Accounts within FMCG with Pharmacy business exposure.\nProficiency in spoken English.\nPreferred Qualifications:\nProfessional Selling Skills\nNegotiation Skills\nComputer Skills\nMarket and Sales Analysis\nPresentation Skills\nProven Analytical Thinking\nProven Experience in Managing Key Accounts\nLocation: Haleon Ulu Kelang/Ampang (KL)\nJob Posting End Date\n2026-11-13Equal Opportunities\nHaleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. \nDuring the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. \nThe personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.\nAdjustment or Accommodations Request\nIf you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.\nNote to candidates\nThe Haleon recruitment team will contact you using a Haleon email account (@haleon.com). 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