{"id":1583067,"url":"https://alion.io/job/halma-alicat-admin-specialist","title":"Alicat Admin Specialist","company":{"id":51550,"name":"Halma","domain":"halma.com","url":"https://alion.io/company/halma","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":38,"ghost_share":0,"stale_share":0.421,"repost_share":0,"time_to_fill_p50_days":72,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tucson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-06T23:28:25Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Help grow a safer, cleaner, healthier future for everyone, every day.\nAdministrative Specialist\nLocation: Tucson, Arizona (On-site)\nEmployment Type: Full-time, Non-exempt\nSchedule: Monday-Friday, 8am-5pm\nPay Range: $18-$21/hour\nReports To: Admin Manager\nJoin Alicat Scientific’s Administrative Team, a collaborative group of professionals who work together to support customers and advance science around the world. Alicat devices play critical roles in nearly every industry, enabling breakthroughs in fields ranging from space technology to renewable energy. As part of this mission, our Admin Specialists ensure every order is entered with precision so that each device is manufactured, shipped, and billed exactly to the customer’s needs.\nWe’re seeking someone with a curious mind and exceptional attention to detail, who enjoys solving problems, supporting teammates, and contributing to a high-quality customer service.\nCore Responsibilities\nSales Order Entry & Processing \nEnter customer sales orders into the system with a low error rate and strong attention\nto detail.\nProcess incoming online orders, ensuring accurate order information and timely\nprocessing. Process verbal orders via incoming phone calls.\nReview orders for completeness, accuracy, and compliance with internal policies.\nCommunicate with internal teams or customers if order information is missing or\nunclear.\nService Order Entry & Processing \nCreate and process service orders, ensuring all required documentation and customer\ninformation is correctly captured.\nProvide customers with status updates on service orders upon request.\nBilling \nSend proforma invoices to customers who are required to prepay before order\nprocessing or shipment.\nEnsure billing accuracy and resolve discrepancies with customers or internal teams.\nFollow up with internal teams or customers as needed to confirm payment status and\nnext steps.\nCustomer Support \nRespond to customer inquiries regarding sales order and service order status and\nshipping details.\nProvide clear, professional communication through email, phone, and internal\nsystems.\nAssist customers with order-related issues and escalate complex cases to the Admin\nManager when needed.\nCollaboration & Teamwork\nWork closely with other Admin Specialists to manage daily workload and maintain\nteam service levels.\nCoordinate with Sales, Production, Service, Shipping and Finance teams to ensure\nsmooth order handling.\nParticipate in team meetings and contribute to process improvement discussions.\nProvide guidance and support to international offices on:\nOrder entry processes\nShipping documentation\nBilling requirements\nSystem or process questions\nRequired Skills & Competencies\nAbility to interpret order documentation and billing requirements.\nFamiliarity with shipping processes and logistics coordination is a plus.\nAble to identify inconsistencies in orders and resolve issues proactively.\nStrong organizational skills with the ability to manage multiple tasks simultaneously.\nDetail oriented and reliable.\nAble to work in a fast-paced environment with frequent changes in orders or tasks\nthroughout the day.\nExperience with order management systems is a plus.\nQualifications\nHigh school diploma or equivalent required.\n1-3 years of experience in order processing, customer service, or administrative\nsupport.\nExperience with ERP systems or similar platforms and external platforms is a plus.\nProficiency in standard office computer software and systems.\nWork Environment\nThis is an on-site, desk-based role involving regular computer use and phone-based customer interaction throughout the day.\nBenefits:\nHealth, dental, and vision insurance\nLife and Disability Insurance Plans\n401k with up to 5% match and vesting schedule\nTuition reimbursement\nEarned PTO\nPaid holidays\nParental Leave\nNot the right fit?Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your 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