{"id":4298768,"url":"https://alion.io/job/hampton-roads-transit-communications-manager","title":"Communications Manager","company":{"id":1941312,"name":"Hampton Roads Transit","domain":"gohrt.com","url":"https://alion.io/company/gohrt","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":6,"ghost_share":0,"stale_share":0.167,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Communications","role_family":"Communications","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Norfolk, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T00:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T02:36:51Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":".\nHampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.\n.\nSalary: $95,000\nWe are looking for an experienced, strategy-minded individual to serve as the Communications Manager. He/she will oversee the flow of communication and information between the company and the public. Their main duties include serving as a spokesperson, handle all media relations activities and directing communications and public relations campaigns. We envision this individual to love to write, as he/she will take the lead on drafting communications on behalf of senior executives; and enjoy relating to the public, as he/she will be the face and the voice of the organization in company programming. Overall, this individual will be expected to take charge of disseminating timely and accurate information in an effort to improve HRT’s reputation and standing in the community.\nEssential Job Functions:\n(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)\nCommunications\nDevelop effective messaging and communications strategies.\nCreate or oversee the creation of promotional and informative materials HRT will disseminate to various audiences, including its customers, Board members, elected officials, community and business leaders and internal staff.\nManage, train and develop small team of communications staff.\nEnsure communications are inclusive, accessible, and reflective of the diverse communities HRT serves.\nPromote transparency and public trust through clear, accurate, and timely communications.\nEnsure compliance with ADA, accessibility, and language access standards across communications materials.\nEstablish communications goals and key performance indicators (KPIs).\nUse analytics and insights to continuously improve communications strategies and tactics.\nMedia Relations\nRespond to media inquiries by either conducting media interviews or coordinating with appropriate internal staff on a response.\nCoordinate media relations activities and generate press coverage for HRT products, services, initiatives, and programs.\nWrite, distribute and advocate for press releases and media advisories.\nRegularly prepares speeches, presentations, policy papers, editorials, blog posts or talking points that represent HRT’s positions on public transit and commuter alternatives.\nTrack and report on media coverage, audience engagement, program reach, and sentiment.\nFreedom of Information Act (FOIA)\nCoordinate and manage Freedom of Information Act (FOIA) requests, ensuring timely, accurate, and compliant responses.\nTrack FOIA requests, deadlines, and responses, and maintain logs and documentation in accordance with agency policies and regulatory requirements.\nCrisis Communications\nServe as lead communications advisor during incidents, service disruptions, or reputational issues.\nDevelop and execute crisis communications plans, including messaging, media response, and internal coordination.\nWork closely with executive leadership, operations, and legal teams to ensure timely, accurate public information.\nParticipate in emergency response planning, exercises and after-action reviews.\nPodcast\nServe as host of HRT’s podcast.\nWork closely with internal staff to plan and produce regular episodes of the HRT podcast.\nBrainstorm and develop ways to promote the podcast to build listenership.\nWork to secure guests on the podcast.\nEnsure podcasts meet internal deadlines.\nMonitor each episode’s analytics and metrics to ensure success.\nEnsure podcast episode topics align with overall business goals and objectives.\nCommunity Programming\nServe as host of On the Move, HRT’s community program.\nWork closely with internal staff to plan and produce regular episodes of On the Move.\nBrainstorm and develop ways to promote the community program to build viewership.\nWork to secure guests for On the Move.\nEnsure program episodes meet internal deadlines.\nMonitor each OTM episode’s analytics and metrics to ensure success.\nEnsure On the Move program topics align with overall business goals and objectives. \nOther Duties as Assigned\nManage records created and received in compliance with the Hampton Roads Transit Records Management Policy and Procedures.\nRequired Knowledge, Abilities and Skills Essential to Job Functions:\nKnowledge of the policies and practices that govern service distribution. Thorough understanding of public relations, marketing and customer service; ability to establish and maintain effective working relationships with city and state officials and staff, employers, and the general public. Ability to manage a varied staff; demonstrating strong written and oral communication skills. Ability to grasp transportation plans, issues and service programs. General knowledge and understanding of personal computers and software. Ability to develop and administer a budget and maintain appropriate financial records and reports.\nRequired Software Knowledge and Skills essential to Job Functions:\nProficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.\nSafety Responsibility:\nPerform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Ensure all employees and contractors are properly trained and understand all rules, safety policies, and procedures to perform their work functions safely. Promote safety awareness by attending safety committee meetings and adhering to all safety procedures and policies. Actively conduct workplace hazard analyses for all employees to maintain a safe work environment. Encourage employee safety reporting program and communication of hazards to the Safety Department. Responsible for the timely mitigation of all unacceptable and undesirable safety risks. Accountable for safety performance within their functional area and achieving the agency’s safety goals.\nTraining and/or Education:\nBA or BS in journalism, mass communications, public relations, or marketing.\nRequired Experience:\nMinimum 10 years in communications, public relations or marketing. Minimum 7 years’ experience in serving as a spokesperson or in a similar capacity.\nLicenses or Certificates:\nPossess a valid Driver's License. Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).\nSpecial Requirements:\nThis position is classified as essential personnel.\nMust be able to pass federal government background screening process for local military installation access.\nFLSA Status:\nExempt\nPhysical Demands:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require some seasonal overtime. Work requires attendance at after hour's meetings and occasional overnight travel.\nUnusual Demands:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties will require working weekends and Holidays.\n.\n.\nExempt.\nHRT is proud to be an Equal Opportunity Employer. If you need reasonable accommodations to complete the HRT employment application and/or the interview, contact HRT Human Resources at (757) 222-6000 or email .","description_format":"text","description_chars":8133,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport"],"lifecycle":[{"event":"open","at":"2026-11-14T02:36:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":68,"reasons":["conf:2","win:early"],"computed_at":"2026-11-14T05:12:11Z"},"pay":{"stated_usd_annual":95000,"is_top_pay":false},"html_url":"https://alion.io/job/hampton-roads-transit-communications-manager","json_url":"https://alion.io/job/hampton-roads-transit-communications-manager.json","meta":{"generated_at":"2026-11-14T05:12:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8681,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1941312},"rest":"https://alion.io/mcp/rest/get_company?id=1941312"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhampton-roads-transit-communications-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhampton-roads-transit-communications-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhampton-roads-transit-communications-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hampton-roads-transit-communications-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhampton-roads-transit-communications-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4298768}},{"tool":"search_jobs","arguments":{"company":"gohrt.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4298768},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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