{"id":2593059,"url":"https://alion.io/job/hancock-whitney-documentation-specialist-2","title":"Documentation Specialist","company":{"id":1785775,"name":"Hancock Whitney","domain":"hancockwhitney.com","url":"https://alion.io/company/hancockwhitney","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Product","role_family":"Product","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Orleans, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":150000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":331},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-15T08:30:13Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.\nJOB FUNCTION / SUMMARY:\nPrepares loan documentation for all consumer and certain non-complex commercial purpose loans, in a multi-state environment\nESSENTIAL DUTIES & RESPONSIBILITIES:\nAnalyzes loan request and prepares documentation in compliance with bank policy, federal and state regulations\nReviews application/approval for completeness, accuracy and proper approval\nProduces documentation for all types of loans, ranging from simple consumer to real estate secured, to commercial loans, to exclude the most complex loan types\nWhen applicable, uploads information from Salespro to Laser Pro and reviews for correctness/completeness\nEnsures all required documentation is prepared to properly perfect the bank’s lien and that all documentation requirements are met, to include titles, UCC’s, mortgages, deeds and title commitments\nCoordinates with outside vendors, attorney, etc. as necessary to obtain documentation\nReviews real estate title work to identify existing exceptions; coordinates with attorney, banker and customer to achieve resolution\nCommunicates to lender any issues affecting loan closing; identifies any legal, documentation or policy deficiencies and assists in correction of issues impacting closing\nReviews attorney prepared title work; identifies exceptions requiring removal (unpaid taxes, judgments, liens, lis pendens notices) and works with attorneys to ensure proper lien perfection\nProvides excellent customer service in daily interaction with lenders and their clients\nIdentifies “critical” exceptions in closed package\nMonitors own work to ensure quality\nInitiates imaging process by setting requirements for loans in Info-Access\nUtilizes intranet-based DAC Tracking tool to track productivity and workflow; reviews daily reports to self-manage work in progress\nMINIMUM REQUIRED EDUCATION & EXPERIENCE:\nHigh school diploma or GED; Associate Degree in Business or a related field preferred\n1-2 years of clerical office experience; prior banking experience highly preferred\nNo certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Bank’s Computer Based Training (CBT) are required, if applicable, once in this position:Certification in Banking Regulations (Reg. B, Reg. CC, Reg. O, Reg. Z)\nCertification in HMDA Compliance\nCertification in CRA, RESPA, RMR Regulations\n\nMINIMUM REQUIRED KNOWLEDGE:\nExhibits strong verbal and written communication skills\nAbility to communicate with a variety of audiences\nPossesses strong interpersonal and customer service skills and the ability to work well across teams\nIs a self-starter with strong organizational skills\nHas the ability to multi task and prioritize workload in a fast paced environment\nPossesses analytical, problem solving and conceptual skills\nAbility to formulate conclusions and recommend course of action based on analysis\nLoan documentation knowledge of consumer, commercial and real estate loans\nKnowledge of loan policy and procedure\nKnowledge of federal compliance laws and those in the applicable states\nAbility to work independently with little supervision\nAbility to manage several projects simultaneously\nAbility to make decisions independently\nCORE COMPETENCIES\nThe company has identified a set of core competencies that are vital to our business achieving a competitive advantage and delivering a unique value to our customers. These competencies are the skills, knowledge, and abilities each and every associate must exhibit to fulfill this competitive advantage.\nOrganization and Planning: Detail- and results-oriented; develops realistic action plans\nCommitment to Excellence: Sets and achieves challenging goals; measures self against a standard of excellence\nResilience and Balance: Maintains a stable performance and can be effective under pressure\nInterpersonal Versatility: Treats all people with respect and honor along with sensitivity to cultural differences\nInfluence: Approaches work and fellow associates in a manner that portrays leadership, respect, trust, courtesy, empathy, and integrity\nPOSITION SPECIFIC COMPETENCIES\nCognitive Competencies: Verbal Comprehension, Judgment & Decision Making, Business Skills Application, Organizational & Planning, Strategic Thinking\nMotivation Competencies: Commitment to Excellence, Energy, Optimism,\nInterpersonal Competencies: Listening, Interpersonal Skills, Collaborative\nESSENTIAL MENTAL & PHYSICAL REQUIRMENTS:\nAbility to work under stress and meet deadlines\nAbility to operate a keyboard if required to perform the essential job functions\nAbility to read and interpret a document if required to perform the essential job functions\nAbility to travel if required to perform the essential job functions\nAbility to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.\nDISCLAIMER\nThis job description is only valid as of the date it was revised. Please contact the HR Compensation Department to obtain the latest version. Information contained herein should be treated as confidential to Hancock Holding Company.\nNOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBLITIES TO THE JOB AT ANY TIME\nEqual Opportunity/AffirmativeAction Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.","description_format":"text","description_chars":6449,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate"],"lifecycle":[{"event":"open","at":"2026-10-15T06:20:55Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.824,"p_room":0.9,"age_days":11,"expected_fill_days":24,"reasons":["conf:21","win:mid","comp:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hancock-whitney-documentation-specialist-2","json_url":"https://alion.io/job/hancock-whitney-documentation-specialist-2.json","meta":{"generated_at":"2026-10-16T07:01:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4791,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1785775},"rest":"https://alion.io/mcp/rest/get_company?id=1785775"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhancock-whitney-documentation-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhancock-whitney-documentation-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhancock-whitney-documentation-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hancock-whitney-documentation-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhancock-whitney-documentation-specialist-2"}]}