{"id":2593058,"url":"https://alion.io/job/hancock-whitney-documentation-specialist","title":"Documentation Specialist","company":{"id":1785775,"name":"Hancock Whitney","domain":"hancockwhitney.com","url":"https://alion.io/company/hancockwhitney","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Product","role_family":"Product","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Orleans, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":150000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":331},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-15T08:30:13Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.\nJOB FUNCTION / SUMMARY:\nPrepares loan documentation for any complex consumer or commercial purpose loan, in a multi-state environment.\nESSENTIAL DUTIES & RESPONSIBILITIES:\nAnalyzes loan request for loans of various complexity and prepares documentation in compliance with bank policy, federal and state regulations.\nReviews application/approval for completeness, accuracy and proper approval.\nProduces documentation for all types of loans, ranging from simple consumer to real estate secured, to highly complex commercial loans.\nWhen applicable, uploads information from Salespro to Laser Pro and reviews for correctness/completeness.\nEnsures all required documentation is prepared to properly perfect the bank’s lien and that all documentation requirements are met, to include titles, UCC’s, mortgages, deeds and title commitments.\nCoordinates with outside vendors, attorney, etc. as necessary to obtain documentation.\nReviews real estate title work to identify existing exceptions; coordinates with attorney, banker and customer to achieve resolution.\nCommunicates to lender any issues affecting loan closing; identifies any legal, documentation or policy deficiencies and assists in correction of issues impacting closing.\nReviews attorney prepared title work; identifies exceptions requiring removal (unpaid taxes, judgments, liens, lis pendens notices) and works with attorneys to ensure proper lien perfection.\nPlaces high degree of emphasis on providing outstanding customer service.\nIdentifies “critical” exceptions in closed package.\nMonitors own work to ensure quality.\nFills in for Supervisor during absences or in the distribution of work.\nPerforms secondary loan review for others.\nInitiates imaging process by setting requirements for loans in Info-Access.\nUtilizes intranet-based DAC Tracking tool to track productivity and workflow; reviews daily reports to self-manage work in progress.\nEnsures loan packages are produced timely, accurately and within accepted service levels.\nMentors and provides training assistance to Documentation Analysts.\nSUPERVISORY RESPONSIBILITIES:\nNone\nMINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:\nHigh school diploma or GED; Associate Degree in Business or a related field preferred\n2-3 years loan-processing experience within a Commercial, Consumer, or Real Estate function.\nKnowledge of related Banking and Lending regulations\nNo certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Bank’s Computer Based Training (CBT) are required, if applicable, once in this position:\nCertification in Banking Regulations (Reg. B, Reg. CC, Reg. O, Reg. Z)\nCertification in HMDA Compliance\nCertification in CRA, RESPA, RMR Regulations\nExhibits strong verbal and written communication skills\nAbility to communicate with a variety of audiences, to include multiple levels of management\nPossesses strong interpersonal and customer service skills and the ability to work well across teams\nIs a self-starter with strong organizational skills\nHas the ability to multi task and prioritize workload in a fast paced environment\nPossesses analytical, problem solving and conceptual skills\nAbility to formulate conclusions and recommend course of action based on analysis\nLoan documentation knowledge of consumer, commercial and real estate loans\nKnowledge of loan policy and procedure\nKnowledge of federal compliance laws and those in the applicable states\nAbility to work independently with little supervision\nAbility to manage several projects simultaneously\nAbility to make decisions independently\nESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:\nAbility to work under stress and meet deadlines\nAbility to operate a keyboard if required to perform the essential job functions\nAbility to read and interpret a document if required to perform the essential job functions\nAbility to travel if required to perform the essential job functions\nAbility to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.\nEqual Opportunity/AffirmativeAction Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.","description_format":"text","description_chars":5275,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate"],"lifecycle":[{"event":"open","at":"2026-10-15T06:20:55Z"}],"visa":[],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.759,"p_room":0.9,"age_days":10,"expected_fill_days":17,"reasons":["conf:5","win:mid","comp:junior"],"computed_at":"2026-10-15T14:16:21Z"},"pay":null,"html_url":"https://alion.io/job/hancock-whitney-documentation-specialist","json_url":"https://alion.io/job/hancock-whitney-documentation-specialist.json","meta":{"generated_at":"2026-10-15T14:16:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21833,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1785775},"rest":"https://alion.io/mcp/rest/get_company?id=1785775"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhancock-whitney-documentation-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhancock-whitney-documentation-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhancock-whitney-documentation-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hancock-whitney-documentation-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhancock-whitney-documentation-specialist"}]}