{"id":2593039,"url":"https://alion.io/job/hancock-whitney-trust-operations-specialist","title":"Trust Operations Specialist","company":{"id":1785775,"name":"Hancock Whitney","domain":"hancockwhitney.com","url":"https://alion.io/company/hancockwhitney","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Orleans, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-30T03:03:06Z","board_verified":false,"closed_at":"2026-10-30T03:03:06Z","days_open":21,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":21},"description":"Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.\nJOB FUNCTION / SUMMARY:\nThe incumbent processes and reconciles complex transactions for assigned system applications and performs the necessary administrative functions to support the department. Serves as a direct contact to support complex research items and provides workflow guidance. Participates as a member of project teams.\nESSENTIAL DUTIES & RESPONSIBILITIES:\nThe following are representative duties that may be assigned to an incumbent. Each incumbent may perform any or all of the duties listed below, as well as other duties as necessary to complete the department’s workload in a timely and accurate manner.\nPerforms data entry on the Trust Accounting System for cash processing to support disbursement and receipt transactions for checks, wires, ACH, transfers, tax withholding, and general ledger posting.\nPrints and mails Trust checks.\nReconciles transactions entered into various Trust processing applications to support wires, ACH, deposit accounts, and general ledger processing.\nSettles cash management transactions and securities transactions and places resulting trades with fund companies and custodians based on Trust account cash transactions.\nReconciles cash management and securities transactions, positions, and income.\nReviews paperwork to insure completeness, accuracy, and proper authorizations.\nResponds to both internal and external customer inquiries.\nSorts and distributes incoming mail and send out outgoing mail.\nBrings daily entries to branch teller.\nProcesses asset income received on trust assets and researches income exceptions.\nPrepares exception reports for management to track outstanding items to support audit controls.\nProvides assistance to staff members on issues of a complexity and resolves most on own.\nProvides assistance to staff members for workflow guidance.\nParticipates on department project implementations as assigned.\nMay involve performing duties with respect to the bank’s Registered Transfer Agent, and be subject to all the regulations and requirements applicable thereto.\nSUPERVISORY RESPONSIBILITIES:\nServes as a trainer and guide for new hires and less experienced staff. Incumbents at this level may be in training for the next level of advancement. This job has no supervisory responsibilities but the incumbent could be a workflow leader\nMINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:\nHigh School Diploma, GED or equivalent amount of training and experience.\nDegree in Business, Finance, or Accounting preferred or equivalent amount of work experience.\n3 - 5 years of Trust, securities, or bank operations experience strongly preferred.\nAmerican Bankers Association courses or other education in banking preferred.\nStrong knowledge of banking principles.\nAbility to reconcile and balance transactional activities of a complex nature.\nGood knowledge of accounting practices.\nKnowledge of Trust and securities processing activity. \nProficient in Microsoft Office Software (Word, Access, Excel).\nStrong organizational and time management skills.\nStrong written and interpersonal communication skills.\nStrong analytical skills.\nAbility to work well in a team environment with little direct supervision.\nAbility to process work accurately, recognize and research potential problems arising in daily duties.\nAbility to train other staff.\nNo specific certification, licensure, or registrations are needed to satisfactorily perform this job\nESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:\nAbility to work under stress and meet deadlines\nAbility to operate related equipment to perform the essential job functions\nAbility to read and interpret a document if required to perform the essential job functions\nAbility to travel if required to perform the essential job functions\nAbility to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.\nEqual Opportunity/AffirmativeAction Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.","description_format":"text","description_chars":5060,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T06:20:55Z"},{"event":"close","at":"2026-10-30T03:03:06Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/hancock-whitney-trust-operations-specialist","json_url":"https://alion.io/job/hancock-whitney-trust-operations-specialist.json","meta":{"generated_at":"2026-10-31T08:55:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13428,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1785775},"rest":"https://alion.io/mcp/rest/get_company?id=1785775"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhancock-whitney-trust-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhancock-whitney-trust-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhancock-whitney-trust-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hancock-whitney-trust-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhancock-whitney-trust-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2593039}},{"tool":"search_jobs","arguments":{"company":"hancockwhitney.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2593039},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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