{"id":2124801,"url":"https://alion.io/job/handpickedhotels-housekeeping-assistant-4","title":"Housekeeping Assistant","company":{"id":1814614,"name":"Hand Picked Hotels","domain":"handpickedhotels.co.uk","url":"https://alion.io/company/handpickedhotels","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":{"grade":"A","score":90,"open_postings":10,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Edinburgh, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":13,"max":null,"currency":"GBP","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T08:16:07Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-22T01:43:47Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Hand Picked Hotels\nHousekeeping Assistant - Norton House Hotel & Spa\nLocation: Newbridge, Scotland, EH28 8LX\nSalary: Starting at £13 per hour + service charge + excellent colleague benefits\nJob Type: 30 Hours | Permanent | 5 days out of 7\nCome and join our Team...\nWe are currently seeking an enthusiastic Housekeeping Assistant at Norton House Hotel & Spa, part of Hand Picked Hotels.\nNestled in the peaceful countryside just minutes from Edinburgh, Norton House Hotel & Spa combines classic Scottish charm with contemporary luxury. Our historic 19th-century manor house is renowned for exceptional service, beautiful surroundings, and unforgettable guest experiences.\nWhether you're welcoming guests, preparing incredible food, keeping our spaces pristine, or supporting behind the scenes, your role will help shape these memorable moments. You'll join a supportive, friendly team where your ideas are valued, your development is encouraged, and no two days are the same.\nAt Norton House Hotel & Spa, it’s not just about delivering excellence to our guests, it’s about creating a workplace where people are proud to belong. If you’re motivated, enthusiastic, and ready to make a difference, we’d love to hear from you.\nAs a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.\nIf you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Norton House Hotel & Spa offers an inspiring place to grow your career.\nWhat will the role involve?\nAs a Housekeeping Assistant, you will help create an exceptional first impression by ensuring guest rooms and public spaces are immaculately presented and cleaned to the highest standards. With meticulous attention to detail, you’ll replenish premium towels and toiletries, and elegantly arrange in-room refreshments, including a curated selection of teas, coffees, and biscuits. Your commitment to excellence will contribute to an unforgettable, magical experience. A true team player, you’ll confidently self-inspect rooms and support colleagues to uphold our reputation for luxury and comfort.\nThis is a full-time role working 5 days out of 7 including weekends on a rota basis, 30 hours per week, which may vary depending on business.\nFlexible working hours can be accommodated where possible.\nWhat’s in it for you?\nA competitive hourly rate of £13 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.\nA welcoming, inclusive culture where long-term friendships and diversity are celebrated.\nOngoing career development with in-house and external training, including apprenticeships and industry-recognised courses.\n28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.\nUniform and meals on shift provided.\nFree onsite parking (where applicable).\nAccess to wellbeing support through our Employee Assistance Programme.\nCompany pension, enhanced sick pay & Life assurance scheme.\nOnline retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.\nDiscounted stays in our hotels and on food, drink, spa treatments & products.\nAnnual loyalty awards (like afternoon teas and overnight stays).\nIntroduction bonus for new colleague recommendations.\nColleague of the Month awards, which leads to our annual awards ceremony.\nRegular team gatherings and appreciation events.\nAre you Hand Picked?\nWe are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork. \nYou will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.\nYou will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.\nWe want people that are passionate, showing the ability to go above and beyond naturally, that take pride in delivering consistently high standards and pay attention to all the details.\nWho we are…\nHand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.\nDedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.\nHand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.\n[redacted]\n Candidates must be eligible to live and work in the UK.","description_format":"text","description_chars":5670,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-10-09T00:28:37Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-21T06:25:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.412,"p_room":0.75,"age_days":20,"expected_fill_days":21,"reasons":["conf:2","stale_co","win:late","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/handpickedhotels-housekeeping-assistant-4","json_url":"https://alion.io/job/handpickedhotels-housekeeping-assistant-4.json","meta":{"generated_at":"2026-10-22T04:09:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4346,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1814614},"rest":"https://alion.io/mcp/rest/get_company?id=1814614"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhandpickedhotels-housekeeping-assistant-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhandpickedhotels-housekeeping-assistant-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhandpickedhotels-housekeeping-assistant-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/handpickedhotels-housekeeping-assistant-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhandpickedhotels-housekeeping-assistant-4"}]}