Housekeeping Supervisor

Hand Picked Hotels

Housekeeping Supervisor - Crathorne Hall Hotel

Location:

Yarm, North Yorkshire, TS15 0AR

Salary:

Starting at £14.30 per hour + service charge + excellent colleague benefits

Job

Type: Full-time |

Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking a knowledgeable

and enthusiastic Housekeeping Supervisor at Crathorne Hall Hotel, part of Hand Picked Hotels.

Crathorne Hall offers an exceptional

environment for professionals who want to be part of something truly special.

With its Edwardian grandeur, breathtaking views, and award-winning service,

working here means becoming part of a story that spans generations.

Whether you’re working in the kitchen, front

of house, events, housekeeping, or management, you’ll find yourself surrounded

by a passionate, welcoming team who support one another and take pride in

everything they do.

As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil grounds, celebrate special events, and enjoy our personalised service, with an emphasis on service, excellence & consistency.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Crathorne Hall Hotel offers an inspiring place to grow your career.

What will the role involve?

As a Housekeeping Supervisor, you will lead by example in creating an exceptional first impression by ensuring guest rooms and public spaces are immaculately cleaned, presented and maintained to the highest standards. With meticulous attention to detail, you will oversee room inspections, ensure premium towels and toiletries are replenished, and that in-room refreshments, including a curated selection of teas, coffees, and biscuits, are elegantly arranged. Your commitment to excellence and high standards will help deliver an unforgettable, magical guest experience. As a confident leader and strong team player, you will support, guide, and motivate the housekeeping team, ensuring efficiency, consistency, and the continued reputation for luxury and comfort.

This is a full-time role working 5days out of 7 including weekends on a

rota basis, 35 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where

possible.

What’s in

it for you?

• A

  competitive hourly rate of £14.30 with incremental pay reviews based on recognition of

  commitment and performance, plus a share of service charge.

• A

  welcoming, inclusive culture where long-term friendships and diversity are

  celebrated.

• Ongoing

  career development with in-house and external training, including

  apprenticeships and industry-recognised courses.

• 28 days holiday per year including bank

  holidays, increasing to 33 days including bank holidays with length of

  service.

• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to

  wellbeing support through our Employee Assistance Programme.

• Company pension, enhanced sick pay &

  Life assurance scheme.

• Online retail discount platform offering

  thousands of savings with high street retailers and restaurants as well as

  a health and well-being platform.

• Discounted stays in our hotels and on

  food, drink, spa

  treatments & products.

• Annual loyalty awards (like afternoon

  teas and overnight stays).

• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards

  ceremony.

• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic

  candidates that have a willing attitude and a welcoming and friendly

  nature. We thrive on excelling together to ensure as a team we deliver

  service, excellence and consistency, fostering a culture of collaboration,

  partnership & teamwork.

• You will have passion and pride in

  delivering exceptional, high-quality, personalised service to ensure our guests

  experiences are memorable.

• You will have previous housekeeping experience in a supervisory role, and feel confident leading a team while also working independently in a fast-paced, busy environment.

Who we are…

Hand Picked

Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today

still remains a family-owned group which has 21 unique luxury country houses

and coastal retreats, each hand picked for their individuality. Architecturally

distinctive and quintessentially British, every hotel boasts an extraordinary

location from Scotland to the Channel Islands, offering breathtaking views from

vast countryside to expansive beaches, to lush woodlands.

Dedicated

to creating unique and enchanting stays, curated personalised service runs

through the heart of every hotel. Whilst each hotel is individual, each

property fulfils the company values of family, individuality, community and

care, with a team commitment to aiming higher and delight their guests with

magical experiences that offer a true escape from the every day.

Hand Picked

Hotels are committed to protecting the environment for a sustainable future,

and all of our hotels have received the ‘Green Tourism’ accreditation. A

Recognition of our progress in reducing energy use and waste, supporting

biodiversity, and sourcing responsibly from local and ethical partners.

Apply Today

If you're

an experienced Housekeeping Supervisor looking to work in a luxury hotel, take the next step in your career with Crathorne

Hall Hotel and apply now.

Hand Picked

Hotels is an Equal Opportunities employer. Candidates must be eligible to live

and work in the UK.