{"id":3553933,"url":"https://alion.io/job/handshake-enterprise-implementation-manager","title":"Enterprise Implementation Manager","company":{"id":5000,"name":"Handshake","domain":"joinhandshake.com","url":"https://alion.io/company/handshake","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":86,"open_postings":7,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Scale AI","optional":false}],"status":"live","first_seen_at":"2026-10-30T22:21:13Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T11:25:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Handshake\nHandshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.\nIn 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.\nWhy join Handshake now:\nShape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel\n\nPartner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions\n\nWork together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders\n\nBuild a massive, fast-growing business with billions in revenue\n\nAbout the Role\nAs the Implementation Manager for Employer Customer Success, you’ll be the first touchpoint after the sale, reporting to the Director of Customer Success. You’ll help build a scalable onboarding function that delights our enterprise & strategic customers in their first 60-90 days with Handshake. Your focus is building trusted relationships with senior stakeholders and aligning employers on their goals, so every partner launches with a clear plan and a path to success.\nLaunch enterprise & strategic employers through kick-off calls, product set-up, & implementation checklists that drive adoption in the first 60-90 days\n\nBuild trusted relationships with senior stakeholders to translate business goals into clear success metrics & implementation plans\n\nTrain & coach employer partners on early talent best practices & workflows to accelerate time to value\n\nUse data to refine implementation strategies & build SOPs that scale onboarding across the team\n\nDesired Capabilities\n5+ years in a customer-facing role with project management experience (customer success, customer education, onboarding, or implementation)\n\nExcellent executive-level communication skills, written & verbal, with customers & internal stakeholders\n\nProven track record of building relationships & trust quickly with senior stakeholders\n\nStrong project & time management skills, with the ability to manage multiple implementations at once\n\nData-informed approach, with the ability to communicate outcomes in a compelling & tangible way\n\nFlexible, creative problem solver who is scrappy, curious, & finds another way when one door closes\n\nA good listener who works well across multiple teams & departments\n\nBias for action, with a willingness to roll up your sleeves regardless of title\n\nExtra Credit\nPrior implementation & project management experience\n\nExperience creating & rolling out new processes\n\nPerks\nHandshake delivers benefits that help you feel supported-and thrive at work and in life.\nThe below benefits are for full-time US employees.\nOwnership: Equity in a fast-growing company\nFinancial Wellness: 401(k) match, competitive compensation, financial coaching\nFamily Support: Paid parental leave, fertility benefits, parental coaching\nWellbeing: Medical, dental, and 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