{"id":2451656,"url":"https://alion.io/job/handy-workforce-case-manager","title":"Workforce Case Manager","company":{"id":2570079,"name":"Handy","domain":"handyinc.org","url":"https://alion.io/company/handyinc","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wilton Manors, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":98000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1540},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T13:06:58Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T10:58:43Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Description\nThe Workforce Case Manager provides individualized support services to participants enrolled in workforce development programs. The role involves intake, needs assessment, barrier identification, referrals, progress tracking, and consistent case management to help participants achieve sustainable employment and personal development.\nKey Responsibilities:\nConduct comprehensive assessments of participant needs, including education, skills, employment history, and personal barriers.\nDevelop Individual Employment Plans (IEPs) and track progress toward milestones.\nProvide referrals to supportive services, including mental health care, transportation, housing assistance, and skills training.\nMaintain regular contact with participants to provide motivation, address challenges, and ensure program engagement.\nCoordinate with placement specialists, instructors, and external partners to support participant success.\nMaintain accurate documentation in case files and data tracking systems.\nCollect and report data on participant outcomes and program performance.\nCreate action plans to remove systemic barriers, including childcare access, digital literacy, and language skills, in coordination with partner agencies.\nCoordinate with internal and external providers for mental health counseling, housing navigation, healthcare access, and emergency financial assistance.\nFacilitate or connect participants to workshops on budgeting, time management, conflict resolution, and workplace professionalism.\nRegularly assess progress against grant performance metrics (e.g., % placed in employment, % retaining housing, % completing post-secondary preparation).\nIncorporate family engagement strategies where appropriate to reinforce participants’ long-term stability and success.\nOther duties as assigned. \nRequirements\nBachelor’s degree in Social Work, Human Services, Counseling, or related field.\nAt least 2 years of experience in case management, preferably in a workforce or social services setting.\nStrong interpersonal, organizational, and documentation skills.\nAbility to work with individuals from diverse backgrounds, including jobless, formerly incarcerated, and economically disadvantaged populations.\nFamiliarity with trauma-informed care and strengths-based approaches.\nSalary Description\n$60,000 per year","description_format":"text","description_chars":2327,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real 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