{"id":752819,"url":"https://alion.io/job/hanoverpark-operations-associate-deployment","title":"Operations Associate (Deployment)","company":{"id":673746,"name":"Hanover Park","domain":"hanoverpark.com","url":"https://alion.io/company/hanoverpark","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"D","score":50,"open_postings":12,"ghost_share":0.833,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-13T20:21:03Z","employer_posted_date":"2026-04-13","last_verified_at":"2026-10-24T01:13:30Z","board_verified":true,"closed_at":null,"days_open":193,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":192},"description":"About Hanover Park\nWe're building the AI-native ERP that will define private markets infrastructure. This isn't an AI wrapper slapped onto legacy software - we built a proprietary general ledger accounting system from the ground up, designed specifically for complex investment firms. As the system of record, we've earned the trust to bundle fund administration with tools that were previously fragmented: investor portals, AI-powered portfolio management, KPI collection, and more.\nWith AI, context is king. And Hanover Park has all the context on our customers.\nIn under a year, we've scaled to over $40 billion in assets under administration, serving investment firms and LPs that include top-5 banks and major endowments. We're backed by Emergence Capital (first investor in Salesforce and Zoom), Susa Ventures (first investor in Robinhood and Flexport), and Lux Capital.\nStripe for payments. Ramp for expenses. Hanover Park for investments.\nAbout the role\nOur #1 objective is for Hanover Park customers to be raving fans. From the moment they sign a contract to the launch of their firm, we want that experience to be filled with magical moments.\nYou will own migration and implementation for the most complex investment firms in the world - moving them from legacy, disconnected systems onto Hanover Park's system of record. This isn't back-office work. You'll be on the front line of some of the most consequential client relationships in private markets, with real ownership from day one.\nAt Hanover Park, \"services is sales.\" This role directly drives retention and expansion on our path to becoming a billion-dollar company.\nWhat you'll work on\nOwn client migration and implementation end-to-end - from signed contract through successful launch\n\nBuild and continuously improve core operational processes and playbooks\n\nCollaborate with fund accountants and world-class engineers to ensure operational precision and exceptional service delivery\n\nExecute detailed quality control and reconciliation across historical customer financial reporting periods\n\nTroubleshoot issues, identify patterns, and provide data-driven recommendations for operational improvements\n\nSurface process improvements proactively and work with engineering to build them into the product\n\nWhat we're looking for\nMust-haves\nExceptional organizational and project management skills - you can track many moving pieces simultaneously without dropping the ball\n\nStrong written and verbal communication - you represent Hanover Park directly with institutional clients, fund CFOs, and COOs\n\nBias toward action - you don't wait for permission or a perfect playbook to solve a problem\n\n1-7 years in fund accounting, fund administration, or investment operations, ideally supporting private equity, venture capital, private credit, or other alternative investment vehicles\n\nDeep understanding of fund structures, capital calls and distributions, NAV calculations, and financial reporting across periods\n\nNice-to-haves\nPrior experience in PE/VC operations or fund administration\n\nCPA preferred but not required - candidates with strong practical fund accounting experience are equally valued\n\nExposure to client onboarding or data migration workflows\n\nWhy join now\nYou won't be doing meaningless ops work. You'll be solving one of the biggest problems at Hanover Park - delivering a client experience so good it becomes our strongest growth lever. You'll work closely with leadership on client escalations and strategic decisions, with direct exposure to Chris (CEO) and the founding team. The role is broad by design. Some days are strategic; some days are firefighting. Client expectations are high and timelines are tight. If that energizes you, we should talk.\nYou'll personally onboard the funds that determine whether Hanover Park becomes the AI-native system of record for private markets. Our first 100 customers shape the next 1,000.\nEqual opportunity employment\nHanover Park is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.\nWe are committed to building a team that reflects a diversity of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to any protected characteristic.\nIf you require a reasonable accommodation during the application or interview process, please contact us at .\nHanover Park is headquartered in the Gramercy Area in New York City. This role is on-site 5 days per week.","description_format":"text","description_chars":4724,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-09-11T16:11:49Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.132,"p_room":0.28,"age_days":192,"expected_fill_days":31,"reasons":["conf:3","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/hanoverpark-operations-associate-deployment","json_url":"https://alion.io/job/hanoverpark-operations-associate-deployment.json","meta":{"generated_at":"2026-10-24T04:26:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6945,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673746},"rest":"https://alion.io/mcp/rest/get_company?id=673746"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhanoverpark-operations-associate-deployment"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhanoverpark-operations-associate-deployment"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhanoverpark-operations-associate-deployment"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hanoverpark-operations-associate-deployment\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhanoverpark-operations-associate-deployment"}]}